
Century West BMW
North Hollywood, CA
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Very impressed with the after-sales service at Century West - their app makes scheduling service easy, fast and efficient. Doug, who handled my car’s service, took the time to explain the problem and the West - their app makes scheduling service easy, fast and efficient. Doug, who handled my car’s service, took the time to explain the problem and the solution, provided a loaner and got my car back to me by the end of the day, fixed, and washed. It really doesn’t get much better than that! Thanks to all at Century West for making my BMW experience so exceptional - even when I’m not driving! More
Easy check and drop off. They had a loaner ready. Always a great loaner. They had the car finished in a day. Great people. Doug is my service advisor, he’s been our advisor f They had a loaner ready. Always a great loaner. They had the car finished in a day. Great people. Doug is my service advisor, he’s been our advisor for 15 years More
Great service. Thank you.to all personal for respected the customers and explained what best for there car ....thank u Eddie perez Thank you.to all personal for respected the customers and explained what best for there car ....thank u Eddie perez More
Efficient and prompt. Doug listened to me explain issues and the team solved them. I received 10% discount coupon today by post, after I just paid my bill, so that’s moot Doug listened to me explain issues and the team solved them. I received 10% discount coupon today by post, after I just paid my bill, so that’s moot. Only wished that my car was washed! More
Michael was very professional and on time. Excellent service and even washed my car. They put a new air bag in my car due to a recall. Very pleased with the service I received. Excellent service and even washed my car. They put a new air bag in my car due to a recall. Very pleased with the service I received. More
Customer Relation is Stellar! Brian Hough responded even he was off that day! Prompt response & update. Service is complete. Available online service recommendation, invoice, & pa Brian Hough responded even he was off that day! Prompt response & update. Service is complete. Available online service recommendation, invoice, & payment is very convenient. Pickup is hassle free. More