Century West BMW

I recently purchased a new BMW here. First off, the place is immaculately clean and the people are nice. The car I bought was marked up 15% over the sticker price that was posted on Au First off, the place is immaculately clean and the people are nice. The car I bought was marked up 15% over the sticker price that was posted on Autotrader. They gave me $16,000 for my trade in and later listed it at $28,885 on their website as a used car. So would I recommend them? No. More

u charge way too much for servicing Service writer always helpful And Uber works out well always helpful And Uber works out well More

Great service for overall. Tried a few other service center, still came back to this century west bmw service. Their whole crew are very welcoming and knowledgeable. Will text Tried a few other service center, still came back to this century west bmw service. Their whole crew are very welcoming and knowledgeable. Will text and call you for updates. More

Thanks Eddie for helping me out with my X5. I also greatly appreciated the Uber ride back home! I also greatly appreciated the Uber ride back home! More

Mark Nishimura made this process as seamless as possible. He cut straight to the point and was willing to reach a deal. He cut straight to the point and was willing to reach a deal. More

Made buying out my lease very easy & provided me with all options so I could decide what’s best for me. Took care of all the paperwork and got me into a very nice loaner and I’m set! They’ll call to let me options so I could decide what’s best for me. Took care of all the paperwork and got me into a very nice loaner and I’m set! They’ll call to let me know when my car is ready. More

My experience purchasing was mostly positive, but the service center is the best department. Always kind, willing to help, and efficient. Twice I have had to bring my car in, and the employees, Juan B service center is the best department. Always kind, willing to help, and efficient. Twice I have had to bring my car in, and the employees, Juan B. and Mike K. were great. More

I’ve had good experiences here in the past. Professional, friendly place. However, I was not happy with my most recent visit. A problem occurred with my car that resulted from the advice I was Professional, friendly place. However, I was not happy with my most recent visit. A problem occurred with my car that resulted from the advice I was given by someone in the service department. Rather than admit to an honest mistake, it was made out to be a fault entirely of my own that could not be covered by warranty, and so I had to pay over $1000 to fix it. Not fair, and not how you treat a loyal customer who has spent so much money at your business in the past. My recommendation is one with reservations. More

Wasn’t offered a loaner. I have children that I need to take care of and would’ve loved if given a temporary car to continue with my daily schedule I have children that I need to take care of and would’ve loved if given a temporary car to continue with my daily schedule More

Doug has been my service advisor for 8 years and has been consistent and exceptional every single time. I’m on my 4th bmw with century west and will forever consider this place home :-) consistent and exceptional every single time. I’m on my 4th bmw with century west and will forever consider this place home :-) More