Century Motors of South Florida

Poorly prepared When I picked up my Car the interior was dirt. When I pulled the mats from the trunk, which were upside down, they hadn't even been vacuumed.i opened When I picked up my Car the interior was dirt. When I pulled the mats from the trunk, which were upside down, they hadn't even been vacuumed.i opened the gas door and it's as black inside, the car is white. There was masking tape left inside the door where someone had painted the car. Of course frank knew nothing about it. After I picked up the car the check engine light came on. Franks had me take it to his garage and I was told it was the gas cap. The local parts dealer did not have one so Austin told me what to do when I got home. Well I bought a gas cap and it did not solve the problem. When I had it tested the error was too lean and a fauled injector 3 to be exact. I was told by frank that the car was from Florida. When I looked at the carfax it said that all of the services were performed in Pennsylvania. This is a poor way to dealer a car. I am going to get the car detailed when I get home and send frank the bill. Also for anything the shop finds. If frank doesn't want to pay then I will take him to small claims. The actual buying of the car was good it's the condition in which I received it. I will also write to eBay and voice my concerns More

Fraud and lies. Photos were not accurate RUN RUN AWAY!!! This dealer advertised my 2005 Expedition as to be in like new condition to the point Frank demanded 4K above book value! What a joke vehicle had been This dealer advertised my 2005 Expedition as to be in like new condition to the point Frank demanded 4K above book value! What a joke vehicle had been disclosed as to have one very minor accident on the front bumper so minor no damage and the air bags did NOT deploy! HUH what a freaking lie! This vehicle has been side swiped and the rear lift gate was hit so hard that the rear lift gate appears to be replaced with a white one. My vehicle is black. The whole back lift gate has been repainted with A SPRAY CAN OF BLACK PAINT! Yes I said spray can like you would use to market a hole or paint a project not a 15K SUV! The drivers and passenger front windows didn't work, Brake and gas pedals stuck in upper position, Appears to be blood on the drivers seats leather. I told you about the the rear lift gate. I took this advertised as perfect vehicle to the auto body shop. Not including any of the mechanical problems the bill to fix it was over 11K! Now you are asking how did this dealer pull this off. Well here is the best part. I found it on ebay. Dealer had 3K in sales plus with no complaints on feedback so I trusted what he was advertising was accurate. Lots of laughs EBAY IS IN ON THE SCAM! So I pay for the SUV and it is shipped to me. It arrives with all the damage described as above. You can hear Franks stealing smile through the email. Oh we aim to please you can return it but you are responsible for shipping. So the vehicle I waited a month for I am suppose to just eat 2200 dollars on and hope this thief is going to return my money! So I had to deal with it. I filed a negative on Ebay. EBAY REMOVED IT! I have watched 3 other negatives get removed in the last 2 months from this dealer on Ebay. Ebay is in on it! I personally have started fraud charges with the Florida DMV and recommend all of Franks other VICTIMS do the same! More

Great place, great cars, very nice sale person(Mr. Austin) We went there to see several cars this place were advertising and we were more than pleased with the car, the place and Mr. Austin, the sale person wh We went there to see several cars this place were advertising and we were more than pleased with the car, the place and Mr. Austin, the sale person who was very kind and helpful making all the process easy and convenient. We are more than happy with the car we get and the incredible price we paid for it. The place in which the offices are is just incredible!! Is a trip back to the good old days! So far, for us, it was the best dealer we have seen. Congratulations!! More

Great experience and love my new Audi Not sure what issues these other people had but my experience with Austin, Frank and Gina was great. I flew down from upstate NY and was picked up th Not sure what issues these other people had but my experience with Austin, Frank and Gina was great. I flew down from upstate NY and was picked up the next morning at the hotel, taken to the dealership and allowed to test drive the vehicle alone I was looking at. They were open about everything and everything was as described. They were great people to work with and will definitely be going back again for my next car. In my opinion you can't go wrong working with Century Motors of South Florida. More

Fraud, Lies, Non-Disclosure, Horrible customer service and c We have also had a very bad experience with Century Motors, Frank and Gina Fuzzy and Austin Bullock. Unlike the unsuspecting victims that Century Moto We have also had a very bad experience with Century Motors, Frank and Gina Fuzzy and Austin Bullock. Unlike the unsuspecting victims that Century Motors preys upon, I am a paralegal and held a south Florida dealer license in the past, so let’s say I am pretty familiar with the law. This is not any type of Legal advice as I am not an attorney!! If anybody needs any contact information for the State Attorney’s office, DMV inspectors or the multiple outlets to leave negative reviews for Century Motors please, inbox me for the information as it would not allow URL's. Understand, they can play games on an individual basis, but multiple complaints to the right places will put an end to their games. All you have to remember is this “Non-Disclosure”. One of various emails sent to Frank and crew: Frank (Century Motors): You lie, cheat and tried to steal from us as you have done to so many unsuspecting victims, and you accuse us of extortion, you are clueless. The truth has no agenda, Frank you told us the truck has no issues it was inspected and test drove, not true!!! We have picture and video documentation. Of how we received the truck Sunday 1/22/2017 this is a auction vehicle at best and should have never been sold retail. See we also owned a dealership in South Florida in the past and understand the laws. All I can say is you have to be kidding me!!! (Quote from Frank ; “immaculate, no noticeable defects and drives perfectly”) These damages were never DISCLOSED. Hence “NON DISCLOSURE” Illegal The dealership knew, or because of the obviousness of the damage and defects should have known that portions of the vehicle had been damaged, and that some of the damage were still not fixed. Frank and Century motors should have known the vehicle was in one or more collisions causing damage to the vehicle. Century motors was aware of this when they sold the vehicle to us. The Toyota Sequoia was purchased as our business vehicle and now this is impeding on our ability to make a living, we will have to spend hours trying to get this truck where it’s safe to drive. we have now lost approximately $3000+ in time, lost wages costs this has been a huge inconvenience and we are going to recover from the damages caused by Frank Fuzzy Century motors fraud. Needless to say that besides the monies that this truck will cost to be repaired properly we have to take time out of our busy schedule to bring the truck around to all these different places to have the repairs done and lose income because of it. You were dishonest to us, if you would have been honest from day one we could of weighted the options of the costs of repairs and the cost of the truck to see if it was worth the price or not, $11,900 and having to add another $2500 on top of that, this vehicle is not worth it then. NON DISCLOSURE; is FRAUD 1. Loud banging noise in front 2.Bad shacking in front 3.Not 1 but 2 broken axles in front 4.Bad ball joints 5.Bald tires in rear 6.Chopped tires in front 7.Front end out of alignment 8 Hit in rear hatch and bumper 9.Rear hatch lock inoperable due to external damage 10 Engine miss was told spark plugs need replacing 11.Rims were spray painted to hide salt pitting wow what else is covered up. Also remember Century Motors was going to ship without fixing This sequoia with a dangerous lower ball joint recall/defect after the $4000 deposit and a sign contract not to mention the back dated documents oops. Frank who extorting who??? Florida Statute, 501.976(5)...it is an unfair or deceptive act or practice to: Represent orally or in writing that a particular vehicle has not sustained structural or substantial skin damage unless the statement is made in good faith and the vehicle has been inspected by the dealer or his agent to determine whether the vehicle has incurred such damage. Q: What is "auto dealer fraud"? A: "Auto dealer fraud" is a term that describes deceptive and unlawful practices used by automobile dealers, at almost any stage of the vehicle purchase process -- from advertising, to negotiation of vehicle pricing and financing terms. Examples of auto dealer fraud Include "bait and switch" advertising practices, deceptive inflation of vehicle prices, and failure to disclose information about a vehicle oops Common Examples of Illegal Practices Most types of fraudulent activity that take place at auto dealerships can be characterized as either non-disclosures, or affirmative misrepresentations. Non-disclosures occur when a salesperson withholds information affecting the desirability or value of a vehicle. Examples include a failure to inform the customer that the vehicle was previously used as a rental, that it was involved in a collision or sustained other hidden damage, or that the vehicle’s warranty has expired. Proving Fraud and Collecting Damages A victim of auto dealer fraud will likely find a tort action to be the most effective means of inflicting meaningful retribution upon the dealer and obtaining a significant damage award. To establish a common law claim for fraud, the victim must show that the dealer omitted or misrepresented material facts, resulting in a financial loss for the victim. To qualify as material, the facts at issue must pass the “but for” test. In other words, but for the omitted or misrepresented facts, the customer would not have purchased the vehicle. FACT Once fraud is proven, the victim may be entitled to various remedies tailored to the specific circumstances, such as being allowed to surrender an unwanted vehicle and having the court order a refund of all payments made toward the purchase. The victim may also be allowed to cancel any outstanding loan balances or obligations, and receive compensation for wrongful repossession of the vehicle, if that occurred. Court costs and attorney fees may be available, and in cases of especially shameful or predatory conduct by the dealer, the victim may be awarded punitive damages. How sad and pathetic, Frank is it when grown men have no other means of providing for their families but to lie and cheat and steal to make a living. All criminals are the same Frank; they get greedy, comfortable, brazen and sloppy make they make mistakes and get caught, case and point. I do have to say thanks Frank, anything over $10k make a much more interesting Tort , thanks!!! Unlike all your other unsuspecting victims we have the time and resource to see this through and you will be held accountable. See I am a man of my word and I promise you this fight is not going to be worth the few dollars you made on this swindle. We have been advised from this time forward we conduct any and all communications by email correspondence only, NO PHONE CALLS. You have 24 hours to reply to this email as to how you are going to handle this pre-meditated fraud before further legal actions are taken. Game On!! And this xxxxxxxx about you offered to buy the truck back and we refused does not excuse from the FRAUD you committed. More

Lack of Response I made a deal via the phone to buy a truck. This was late in the day on January 18, 2017. I left a $500.00 deposit by Credit Card. The next morning I made a deal via the phone to buy a truck. This was late in the day on January 18, 2017. I left a $500.00 deposit by Credit Card. The next morning I sent an email to cancel the deal before they opened. They have already sold the truck (as of 1-23-2017) to someone else but I cannot get a return phone call or email from the sales manager Austin to refund my deposit. I have sent two emails with ZERO response. More

2006 Escalade ESV Where to start, found SUV on eBay, stated low miles and mint condition. I emailed for documentation the condition of SUV and quote " mint condition, N Where to start, found SUV on eBay, stated low miles and mint condition. I emailed for documentation the condition of SUV and quote " mint condition, NO paint work or prior damage" at this point I purchased SUV. Was also told it would be delivered in 7-10 days. Took over 3 weeks to receive SUV. After taking possession of SUV, it was filthy inside and out, found that the front and rear bumper and left rear quarter panel had been painted. Of course they said they would buy it back but at my cost to ship it back. Would of lost even more money at this point after putting new tires and a professional detail value 2k for these services. What also amazed me is that eBay took there side even though I had pictures that proved this situation! Crooked all around this company " century motor cars is the apitamy of a used car lot that tells you what you want to hear. They take advantage of honest people" On a final note SUV had bad transmission seal that did fall under there 3 month 3k mile warrenty but also discovered the rear differential had no oil, power steering pump had a 1/3rd of power steering fluid. I learned a valuable lesion, never buy from this company again and will most likely never use eBay as they did not protect there valuable customers. I have purchased many cars off eBay and never was taken advantage like this before. More

I love my BMW Z3 Great experience, great place, great owners & of course, I love my BMW Z3. I can’t say enough of what a positive dealing this was. My BMW Z3 was exact Great experience, great place, great owners & of course, I love my BMW Z3. I can’t say enough of what a positive dealing this was. My BMW Z3 was exactly as described & shown in the pictures - perfect. I drove 280 miles to get there from Safety Harbor, but it was well worth it and would do it again. More

Your deposit means nothing It took 3 requests for the dealer to send me photos of the vehicle’s underside; the first indication of incompetence. I had a friend test drive the ta It took 3 requests for the dealer to send me photos of the vehicle’s underside; the first indication of incompetence. I had a friend test drive the tacoma and I decided to purchase. Frank, the dealer, took my deposit of $500 over the phone 15 minutes after my friend left the dealership. My bank indicates the deposit went through at 11:29 am. I purchased an airline ticket from NY to Florida to arrive two days later. I was happy and excited to have made the purchase. At 4:00 The dealer emails to say another buyer purchased the truck on ebay, AFTER me and he would honor that purchase over mine. I looked at Ebay and the buyer purchased at 3:34 pm. The dealer had over 4 hours to remove the truck from ebay. Gina has since told me they are unable to remove a vehicle from eBay. Then she told me they could have....which is it? Frank apologized, but would not honor my purchase. I suspect they prefer eBay buyers so they can keep their eBay reviews artificially high as they screw people buying from cars.com or elsewhere. That he never removed the vehicle from ebay in the 4 hours after my purchase shows more incompetence. That he didnt honor the sale to me, the first buyer, shows he is an unethical dealer. The right thing to do would be honor the first sale. Everyone would agree on this. Now I have a $300 plane ticket to nothing. It took over two weeks and a dozen calls and emails to get my deposit back. Frank and Gina offered nothing to make this situation right. Their interests and concerns are only of themselves. Beware: your deposit means nothing at Century Motor Car. If they do this, what other questionable practices does Century Motor Car engage in to sell cars? To be fair, I sent this review to Frank and Gina and they had nothing to change. More

Unethical and deceptive For starter, I inspect cars professionally and this vehicle was one of the worst when it comes to dealer deception. Vehicle was found on eBay. Was a 1 For starter, I inspect cars professionally and this vehicle was one of the worst when it comes to dealer deception. Vehicle was found on eBay. Was a 10 year old low mileage (less than 25k miles) , one owner, "certified pre owned" with a clean Carfax. Purchased and paid in full over the phone. I flew in from out of state and was quickly upset at the state of the car. Was advertised as accident free, but I found that the front bumper, entire passenger side, and rear bumper had been previously repainted indicating at least moderate damage to a large area of the car. It was so easy to spot that I can't even believe it was incompetence on their part. I am certain that they willfully withheld those facts. Then the vehicle was listed with only insignificant scratches and dings. This was also untrue. I found large, deep, obvious scratches and dings some of which were hidden with touch up that didn't match. Tail light had multiple large cracks and needed replacing. Key fob didn't work at all. Weatherstrip was dry and cracked. As far as mechanical condition, it was also in poor condition. Starting was hard and labored. When shifting into a gear, it would drop hard and loudly into gear indicating many possible mechanical failures. On the road there were intermittent abnormal noises from the automatic transmission. The brakes were spongy and required immediate repair. Alignment was also needed. Certainly not what any reasonableperson would expect from a "certified pre owned" low mileage late model vehicle. I brought these issues to Austin who was dismissive. He told me that the repainting was not a significant issue. Wouldn't acknowledge the very apparent transmission issues. He finally called over the shop technician who did acknowledge the issue. I finally managed to get him to refund my money, but took some effort to simply get a ride back to the airport which he told me the owner specifically said not to give me a ride back. I'm still out of pocket for round trip airfare and an entire day wasted. TL/DR: Car was grossly misdvertised. Critical issues were intentionally withheld. Hidden accident and had faulty transmission. Clearly NOT a certified pre owned vehicle. Simply and absolutely false. This dealership is simply unethical and deceptive. More