Century Ford of Mt. Airy
Mt Airy, MD
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F-150 King Ranch purchase My experience with Century Ford as low stress as a vehicle purchase could be. Clark, my sales professional was not pushy. He is the type of person who My experience with Century Ford as low stress as a vehicle purchase could be. Clark, my sales professional was not pushy. He is the type of person who is pleasant and one wants to purchase a vehicle from him. Options for vehicles were given to me. I believe I received a very fair deal on a much nicer truck I was originally investigating with no pressure. I purchased a new 2018 F-150 King Ranch which was still leftover from the the previous year. I never dreamed that I would ever own such a great truck. Thanks for the deal I was offered, I now have a truck dreams are made of. If I would need or have to purchase another vehicle, I would return to Century Ford. More
Great experience purchasing my F150 Lariat at Century Ford! My wife and I have been shopping for a truck for about 3 weeks, test driving Silverados and Rams. We just stopped by there to test drive a F150 and wa My wife and I have been shopping for a truck for about 3 weeks, test driving Silverados and Rams. We just stopped by there to test drive a F150 and wasn't really planning to purchase one. We were introduced to a Sales Associate (Alex Simmons) who was truly pleasant to work with and easy to talk to. He was very informative and answered all our questions with clarity and sincerity without any resort to typical salesman pressure or manipulation. He was also very patient with our request to test drive the trucks that we liked and he didn’t steer us in any particular direction just to sell a specific truck. After test driving a F150 Lariat, we quickly realized that we finally found the vehicle that we would be happy to purchase. We negotiated on a final price with a Sales Manager and then, worked with a Sales Specialist to finalize our purchase. They both were equally helpful and pleasant to work with as well. More
Excellent Service Mike and Carol are just beyond excellent. My first time dealing with them directly but third for my husband. We will continue to go back. Couldn't ask Mike and Carol are just beyond excellent. My first time dealing with them directly but third for my husband. We will continue to go back. Couldn't ask for a better experience or sale. No pressure, lots of input. Really really like them. More
Trading my car The transaction was the best. No pressure at all. Desmond Drummond took time to help me find the perfect car and was a true professional. Carol made The transaction was the best. No pressure at all. Desmond Drummond took time to help me find the perfect car and was a true professional. Carol made the signing of all documents easy and painless. The manager was very welcoming. Desmond helped me through the “new to me” electronics and high tech I would need to be familiar with. He followed up with a phone call the next day. Two days later Mr. Drummond said stop by when you can so you’re good with your Ford apps and WiFi setup! He made sure I had all the benefits of the tech side. Wow - it is awesome! Thank you!!! More
Great service , The sale and purchase of the used vehicle that I biught went flawlessly. There was a small problem after the purchase that I was able to identify a , The sale and purchase of the used vehicle that I biught went flawlessly. There was a small problem after the purchase that I was able to identify and the dealership took full ownership of it and rectified the situation without any qualms. This is the first dealership that I’ve ever recommended the reason being because of their fairness and honesty. More
Restore factory settings on F-150 Jason and his team were great. Heck, when I said I would have trouble getting free from work to pick up the truck, he delivered it to my home! Century Jason and his team were great. Heck, when I said I would have trouble getting free from work to pick up the truck, he delivered it to my home! Century Ford is the best. Thanks Jason. More
Helpful to a point Stopped in earlier today with a sudden onset engine problem. Shane was super helpful and was able to get the truck in quickly and without an appointm Stopped in earlier today with a sudden onset engine problem. Shane was super helpful and was able to get the truck in quickly and without an appointment to be evaluated. So far so good. The hiccup was that they were so busy I would have had to wait over a week to have the problem fixed. I know it’s the holidays but if you’re SO busy you have to turn away a $1500+ piece of business, you should hire more technicians. More
Certified pre owned Such a great experience! Howard and Ally were great and went above and beyond to get me the car I wanted. Highly recommend this dealership Such a great experience! Howard and Ally were great and went above and beyond to get me the car I wanted. Highly recommend this dealership More
Best dealership experience of any brand I went in for a recall notice that was scheduled for approximately one hour. I added a tire rotation and expected to be out in two or more hours. I w I went in for a recall notice that was scheduled for approximately one hour. I added a tire rotation and expected to be out in two or more hours. I was pleasantly surprised to have everything done in less than one hour. I dealt with service advisor, parts salesman, and cashier. Everyone was extremely friendly and polite. I've owned Honda, Toyota, Audi and now Ford. This Ford dealership is hands down the best. More
Ford Business vehicle customer My 1st experience visiting Century Ford in Mt. Airy was positive. Shane in the Ford service department was professional and friendly. The maintenance My 1st experience visiting Century Ford in Mt. Airy was positive. Shane in the Ford service department was professional and friendly. The maintenance on my vehicle was timely and completed in an hour. Shane gave recommendations for future maintenance with cold weather approaching, which I appreciated. It was a seamless process and priced fairly. The waiting area is tidy and the dealership is clean with nice decorations for the season. More