Century Ford of Mt. Airy

Very efficient & well done! Was easy to schedule. Listened & addressed & fixed all my concerns. Very friendly & professional. Have been coming here for years & plan to continue t Was easy to schedule. Listened & addressed & fixed all my concerns. Very friendly & professional. Have been coming here for years & plan to continue to do so. More

Picking 1 up and left the other! Left my daughters truck to be repaired and they kept it while we were away so I didn’t have to worry about it. Came to pick it up and tried to make an Left my daughters truck to be repaired and they kept it while we were away so I didn’t have to worry about it. Came to pick it up and tried to make an appt for a service in my truck and they took it and did it on the spot! Thanks! More

Top Notch Customers Service!!! I have dealt with Chris Mullen, Service Manager at Century Ford for the last 8 years. He always takes great care of me and he is a high-level communic I have dealt with Chris Mullen, Service Manager at Century Ford for the last 8 years. He always takes great care of me and he is a high-level communicator. Chris delivers and is THE dealer to see for service of your vehicles/fleet! More

Best service and dealerships Very polite and professional. Everyone. Our family went there because Kevin works in service. I have never been a fan of car dealerships.. Well centur Very polite and professional. Everyone. Our family went there because Kevin works in service. I have never been a fan of car dealerships.. Well century ford has changed my mind!!! Love them!! More

New lifetime customer Great experience and friendly staff. This is the second vehicle my wife and I have bought from Century. The first was her brand new Pacifica and now m Great experience and friendly staff. This is the second vehicle my wife and I have bought from Century. The first was her brand new Pacifica and now my certified used F150. We experienced the same level of service for both purchases unlike some other places where you feel like the used car division is the “B” Team. We will definitely look to Century before any others for our future car purchases. More

Top tier service I could not be happier with this dealership and the service I purchased a 2013 Mustang GT500 Shelby. Everyone treated me like family ! Thank you for e I could not be happier with this dealership and the service I purchased a 2013 Mustang GT500 Shelby. Everyone treated me like family ! Thank you for everything . More

When I picked my vehicle up, my touchscreen no longer worked When I brought my 2012 Ford Focus in for recall service and an oil change, my touchscreen unit worked. When I picked it up several days later, it When I brought my 2012 Ford Focus in for recall service and an oil change, my touchscreen unit worked. When I picked it up several days later, it was dead. So, no radio, no time, nothing - black screen. Dead. I was told "those things are sensitive and sometimes that happens". No offer of help, of any kind. Not even "sorry, here's a free car wash". Nothing. That is the worst customer service I've ever had anywhere. Absolutely the worst. Maybe also, someone in their service department has a side business selling used touchscreen units, and replacing them with dead ones? That probably happens sometime too... Ford contacted me for a survey and I wrote the same things I wrote here, but never heard back. So, as a whole - Ford is not doing much to gain my repeat business. Make me change my mind. More

Purchased new F 350 Made the purchase of our new 2019 F350 quick, easy. Salesman was polite, friendly and knowledgeable. Would recommend this dealership to anyone looking Made the purchase of our new 2019 F350 quick, easy. Salesman was polite, friendly and knowledgeable. Would recommend this dealership to anyone looking to purchase a new vehicle. More

check engine light. The check engine light came on. I called and Century Ford service department worked me in the next day. It was just a bad fuel door sensor, fixed un The check engine light came on. I called and Century Ford service department worked me in the next day. It was just a bad fuel door sensor, fixed under warranty! Staff was professional and friendly. Shop was clean and efficient. More

Came thru for us in an emergency We were traveling west I70 and out Ford F-350 Super Duty diesel made popping sound and lost the majority of its power. Since we were pulling a 35 ft t We were traveling west I70 and out Ford F-350 Super Duty diesel made popping sound and lost the majority of its power. Since we were pulling a 35 ft travel trailer to Winchester, VA we needed to have the trouble diagnosed and fixed to continue our trip. We Googled the nearest Ford dealer and lucky for us it was Century Ford. We called them and explained our situation and they said to bring it in and they would take a look. We went straight to the dealership, they took our inflow, we went and had lunch, by the time we got back they had diagnosed the problem as a turbo hose problem. Within 30 minutes of the diagnosis it was fixed under warranty and we were back on the road!!! Many thanks to the service staff at Century Ford for going above and beyond to help us out!!! More