Century Dodge Chrysler Jeep
Mount Airy, MD
Is this your dealership?
Filter Reviews by Keyword
By Type
97 Reviews of Century Dodge Chrysler Jeep
David Johnson is a wonderful Service Manager! He is always accommodating and explains details whenever repair or maintenance is needed. Dave and his team have kept my Liberty on the road and go He is always accommodating and explains details whenever repair or maintenance is needed. Dave and his team have kept my Liberty on the road and going strong for more than 202,000 miles. I drive the extra miles to Paola so Dave can continue to provide exceptional service. Thanks Dave, keep up the great work! I am confident in the service you provide at New Century DCJ in Paola, Kansas. More
Money grabbing. I stopped in to get an item fixed. I could tell it was broken. They charged me for an hours labor, to tell me it was broken. Genius.... I could h I stopped in to get an item fixed. I could tell it was broken. They charged me for an hours labor, to tell me it was broken. Genius.... I could have told them it was broken for free. While I knew they would charge me, I didn't realize how high the charge would be, especially for a fraction of an hour. Of course they didn't convey any of this to me. I must look like a walking credit union or bank. They work on commission, so there is no reason for them to be proactive from the start. More
Over President's Day, I stopped at this dealer to checkout a Certified PreOwned Ram 1500 that I'd had my eye on for a while. Anticipating that the price listed on the internet would differ from what checkout a Certified PreOwned Ram 1500 that I'd had my eye on for a while. Anticipating that the price listed on the internet would differ from what I was quoted once I expressed interest, I fully planned to walk out after viewing the truck. Instead, I met Carson, the sales rep who would assist me. I was pleasantly surprised by the helpful demeanor, the lack of pressure and the overall lack of typical sales tactics I had experienced elsewhere. The test drive went well, with Carson taking me on a variety of different roads to get a good feel for the truck. He even encouraged me to really rest the Hemi's acceleration. When we returned, I was interested, but still had not seen any numbers. When we got to that point, surprisingly the price I had seen on the internet was, indeed, the price. After valuing my trade lower than I had hoped, I was once again ready to walk, but when Carson asked what would keep me interested, I quoted a number and 5 minutes later, we were shaking hands. Upon arriving home with my new Ram 1500, I became concerned that a feature I had wanted might not be installed as we had discussed during the deal. I was unwilling to make a big deal about it, but when Carson called to follow-up, he asked if I was completely satisfied. I explained that everything was great, but I wasn't sure if the truck had the feature we discussed. Immediately, Carson looked into it, and called me back within the hour to assure me that the feature was indeed present and proved it with an emailed window sticker. After talking to Carson and viewing the sticker listed options, I was very happy with both the truck and the customer service I had received from Century and Carson. If you are looking for a dealer that isn't trying to take you for all you have, try Century. And, if he's not busy, ask for Carson- he's an honest guy and a rare commodity. It's also worth noting that the dealer offered me a pretty fair maintenance plan, but I couldn't really make use of it because I'm not local to the Mt. Airy area. If you happen to be local, it might be worthwhile to check into. More
Joey Skidmore and his team at Century helped me find the right Jeep for my wife. From the test drive to the final paper work, he was extremely knowledgeable and efficient with our time and made the buying p right Jeep for my wife. From the test drive to the final paper work, he was extremely knowledgeable and efficient with our time and made the buying process fun. My wife is thrilled with her new Jeep with all the options she wanted on non of the ones she didn't. All of the folks we dealt with were easy to work with and understand....highly recommend this dealership. More
Joe DeGiorgi and his team were great to work with. They kept me updated on my build and made the buying process easy. I would definitely use their services and recommend them to anyone looking to purchase kept me updated on my build and made the buying process easy. I would definitely use their services and recommend them to anyone looking to purchase a used or new vehicle. More
I bought a used Ford Escape and Century was incredible through every step of the process. I was able to start online and connect with a salesman who answered all my questions before I even made it to the through every step of the process. I was able to start online and connect with a salesman who answered all my questions before I even made it to the dealership - I was even able to fill out my credit application online so I didn’t have to spend forever writing everything down. After test driving it was smooth sailing. Austin was an incredible salesman and worked to get me the best deal. Jackie the sales manager was kind and genuine - two qualities I’ve never gotten from a dealership. And Juan made the financing process fun and much less stressful than anticipated. Best car buying experience I’ve ever had and I didn’t have to spend all day in the dealership! More
We always enjoy doing business with Century Jeep. We have been customers since 2012 and have always been treated excellent by the sales and service departments. We recently purchased a used 2014 Dodge have been customers since 2012 and have always been treated excellent by the sales and service departments. We recently purchased a used 2014 Dodge Journey and the buying experience was very smooth. Our sales rep, Allen Reitter, did an outstanding job on the sale of this vehicle. He was knowledgeable of the vehicle history and features. We have purchased 2 new Jeep Wranglers from Century and had the same experience. Allen sold us the most recent Jeep Wrangler in 2020. The service department at Century is also very good. More
Great experience. Howard and Juan and the whole Century team are fantastic. Get your next car at Century Ford you will not be dissatisfied!! Thanks guys!! team are fantastic. Get your next car at Century Ford you will not be dissatisfied!! Thanks guys!! More
Everyone at Century of Mt Airy was great. I was particularly interested in a vehicle to make camping better for our family. Between Jackie, Jeremy, and Rob I was able to meet my goal. Jackie help particularly interested in a vehicle to make camping better for our family. Between Jackie, Jeremy, and Rob I was able to meet my goal. Jackie helped setup an appt, Jeremy was great with introducing the new vehicle, and Rob rocked the finances. Thanks Century Ford! More
Everyone from start to finish was very professional. Sales staff, sales manager were all easy to work with! Quick and easy, in and out 1 hour ! All negotiations were done on line. Happy with my purchas Sales staff, sales manager were all easy to work with! Quick and easy, in and out 1 hour ! All negotiations were done on line. Happy with my purchase. More