Century Buick GMC

Quick and thorough service I arrived early, but the service technician was ready to begin the scheduled service. Not only was I treated courteously and professionally, they als I arrived early, but the service technician was ready to begin the scheduled service. Not only was I treated courteously and professionally, they also made sure to alert me to insulation damage no doubt caused by a critter. Before I knew it my service was complete. I can't say that about other dealerships I have used. More

Quick & Easy vehicle purchase I shopped my future SUV online and did “ build your own” on GMC’s website and ended up w/ several matches in the area. Century Buick/ GMC had the most I shopped my future SUV online and did “ build your own” on GMC’s website and ended up w/ several matches in the area. Century Buick/ GMC had the most on the lot that met my search or similar. ( And I live 2 miles away from another GMC dealer but choose to try out this dealer 30 min. away as they had great reviews) After a little online correspondence, I went to the dealer to look them over. They let me look on my own before I decided I needed to drive one. Bill was very helpful and followed thru on my requests. A couple calls and emails the next day,about a different one in stock & I decided I was going to purchase it. The following day it was ready and waiting for me & in less than a couple hours I was finished w/ financing and ready to drive it home. A great experience. More

Great experience The overall experience was positive and it was great to work with Michael (salesman) who knew what I was looking for and was able to get me into a ter The overall experience was positive and it was great to work with Michael (salesman) who knew what I was looking for and was able to get me into a terrain at a great price. More

1st oil change This was my 1st time using the service dept and they we prepared, accommodating and considerate! Great 1st experience and impressive! Looking forward This was my 1st time using the service dept and they we prepared, accommodating and considerate! Great 1st experience and impressive! Looking forward to the next visit! More

No High Pressure Tactics I just bought my 5th Buick Enclave from Century and, as I have become accustomed, the experience was without any hard push or up sales attempts. We we I just bought my 5th Buick Enclave from Century and, as I have become accustomed, the experience was without any hard push or up sales attempts. We were in a situation where we needed to downsize so we needed an early lease buyout AND were slightly upside down on the financed vehicle. Even with those hurdles the process was straight forward and easy. After a horrible buying experience at another dealership, Century dealership is hands down the only dealership I will buy from. More

Genuine people Genuine and helpful people who made the process enjoyable. No pressure sales. I would recommend the dealership. They processed the registration whi Genuine and helpful people who made the process enjoyable. No pressure sales. I would recommend the dealership. They processed the registration which is very helpful. More

CLOWNS, RUN FAST & FAR!!!!!! Should be 0 stars but they made me give them 1 star LOL!!!!! Emaililed Sean Blaisdell he responds via email immediately I respond back 3 times with Should be 0 stars but they made me give them 1 star LOL!!!!! Emaililed Sean Blaisdell he responds via email immediately I respond back 3 times with no further contact from Sean, he turns me over to his boy Casey Bauer who I explain to that I am military and thus looking at supplier pricing with stellar 840+ credit, advised of national offer of 2019 Envision $259 a month 39 months with $2K down they advertise on their web site, and we are moving from our 2017 Envision to 2019 Envision, our 2017 is 7,000 miles under our max mileage, they hit me at $452 a month, xxx???? Since Casey is crazy with his numbers I leave a vm message for Doug Todd, GM. He never calls me back but Casey tells him to give me a call which Doug does and stands behind their numbers which he claims are an exceptional deal, No Thanks much better deals several other places in the Tampa metro area, hey Casey stop calling me I don;t want to to business with you IDIOTS!!!!!! More

Customer I was very happy that I was able to get my car serviced and the work completed in the same day. Wendell is always there to help and answer any questio I was very happy that I was able to get my car serviced and the work completed in the same day. Wendell is always there to help and answer any questions. Overall I have great trust in the recommendations and service provided. More

Poor customer service I made an appointment and when I showed up on time the dealership Informed me that appointment times are meaningless and don't guarantee you your spot I made an appointment and when I showed up on time the dealership Informed me that appointment times are meaningless and don't guarantee you your spot. When I complained the dealership told me that it was my fault for not allowing enough time. General attitude us rude and unprofessional. They're not the only game in town, you'll be treated better by the next closest dealership. More

Service department This is the second time we have used your service department and both times were impressive. We were helped right away, located the problem and fixed This is the second time we have used your service department and both times were impressive. We were helped right away, located the problem and fixed it without delay. We appreciate that. More