Century BMW
Greenville, SC
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We recently purchased a 2021 530i Xdrive. This is our second purchase from Century and the experience is always good. No pressure selling and very competitive pricing. We have worked with Baynes Norton second purchase from Century and the experience is always good. No pressure selling and very competitive pricing. We have worked with Baynes Norton twice and not only is he a nice guy, he knows the process and automobiles inside and out. We trust him. He goes over and above, offering assistance with any questions even after the sale. Baynes is a true professional and Century is a quality organization. More
I recently purchased a 2021 M2 competition from Century BMW in Greenville. It was the best car buying experience I have ever had. The M2 competition stopped production in June 2021 so I was trying to fin BMW in Greenville. It was the best car buying experience I have ever had. The M2 competition stopped production in June 2021 so I was trying to find one of the last allocations in May. Century did not have another allocation for an M2 but Kristi Raines and Ian Long found me one at another dealership and traded for the allocation. Some dealerships around the country are charging above MSRP for the M2 comp, but Ian and Kristi still gave me a great deal! Kristi also kept regular communication with me while the car was being built. I was so excited when my M2 competition showed up at the dealership earlier this week after my 2 ½ month wait. When I picked up the car, Juawan Etheredge was quick getting all the paperwork processed and answering all my questions about the car. With this kind of service, I will be back for maintenance and when I am ready to order my next BMW. More
I would generally give this dealership high marks except that I don't believe I was charged a competitive price. I've been owning BMWs for 20 years, and every one of them was offered at 8-9% off MSRP, witho that I don't believe I was charged a competitive price. I've been owning BMWs for 20 years, and every one of them was offered at 8-9% off MSRP, without a lot of haggling, except for this one. At the last minute in the transaction I learned that several discounts had been withdrawn a day or two earlier, so I had to pay 3-4% more than anticipated. I trusted the sales department to look out for me in this negotiation, and was surprised and disappointed that he did not. I would caution anyone buying a car at Century to lock down the price early in the process to avoid any last minute surprises. More
The service department was excellent- very professional and knowledgeable. The overall experience was top notch and friendly. We needed work done on a holiday weekend and they were very accommodating. and knowledgeable. The overall experience was top notch and friendly. We needed work done on a holiday weekend and they were very accommodating. More
1st Class dealership with a excellent sales staff, went there on a Saturday to pick up my new X1. It took a while longer to complete the transaction because I wanted to replace the run-crap tires with regu there on a Saturday to pick up my new X1. It took a while longer to complete the transaction because I wanted to replace the run-crap tires with regular radials from other car. I worked with Ian and Jonah, they did an outstanding job! More
The service department is an absolute scam. I was quoted a price of $1027 for a repair. I was sent this quote twice, an hour and a half apart. There was $13000 worth of nonsense on my quote, so I only agree a price of $1027 for a repair. I was sent this quote twice, an hour and a half apart. There was $13000 worth of nonsense on my quote, so I only agreed, and signed off, to the one repair I needed, which was the one for $1027. Three days later, they contact me and say "someone made a mistake", and the repair I needed is now $2900.... the only repair I agreed to is suddenly the ONLY thing on the entire quote that had a mistake??? Sure. Somehow, I am now obligated to pay for the mistake THAT THEY MADE. I told them I would pay for the quote I agreed upon, and they told me they would not fix my car, after THEY SENT ME THE QUOTE... TWICE. Some rude person contacted me and argued that I have to pay for their mistake. I told him I would pay what I was quoted, and he said they wouldn't do it for free.... "You're not, you're doing it for what I was quoted." He refused to fix my car, told me to come get it, and then hung up on me.... like a child. I would not recommend anyone use this service department unless you are prepared to get ripped off. More
Service was greatVery informative on what was done and Service was great Very informative on what was done and what needed to be done in future visits Car was washed and I was out the door quickly I w Service was great Very informative on what was done and what needed to be done in future visits Car was washed and I was out the door quickly I was sent a video on how things looked and anything that needed attention was also sent on video It was very helpful More
Was so very pleased with the service we received. Dontavis was fantastic! He was personable, professional, informative and helpful. Their credit department was fantastic as well. We had an excellent Dontavis was fantastic! He was personable, professional, informative and helpful. Their credit department was fantastic as well. We had an excellent experience and would highly recommend them. More