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Century BMW Jaguar Land Rover Volvo

Huntsville, AL

4.6
376 Reviews

3800 University Dr NW

Huntsville, AL

35816

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Showing 376 reviews

September 30, 2018

Consistently the BEST Ann Marie is always willing to go the extra mile to make car shopping and buying a great experience. She has superior product knowledge and customer More

by gbritt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Underwood, Ann Marie Lang, David McGehee, Cornealius Hurt, Chris Engels
Oct 01, 2018 -

Century BMW Jaguar Land Rover Volvo responded

Thank you for taking the time to leave us a positive review and rating! It is great to know that Ann Marie is always willing to go the extra mile to make your car-shopping experience great! It is wonderful that Ann is knowledgeable, attentive, and provides great customer service. We are also glad that Cornealius has been your service advisor for many years and that he is professional, courteous, thorough and knowledgeable. Lastly, it is great that David, Kim, and Chris have all been great to work with. We are so happy to have you a part of the Century BMW family and we hope that you will continue to be a loyal customer.

September 30, 2018

Great Customer Service When visiting Century ask for Ms Ann Marie Lang! My husband and I felt very welcomed and comfortable working with her! She really listens to the custo More

by Kking1795
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann Marie Lang
Oct 01, 2018 -

Century BMW Jaguar Land Rover Volvo responded

Thank you for taking the time to leave us a positive review and rating. We are happy to know that you had a good experience with us and that Ann was great. It is great that you and your husband felt welcomed and comfortable while working with Ann and that Ann was attentive and provided great customer service. We hope that you will continue to visit us in the near future!

September 29, 2018

Teresa’s BMW We worked with Carl Erwin to purchase our first BMW after contacting him about an 2018 X5 we found on the website. Carl was very knowledgeable about t More

by Happy lexus owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Erwin, Parker Jones
Sep 30, 2018 -

Century BMW Jaguar Land Rover Volvo responded

Hello, Congratulations on your new BMW. It looks sweet! We are so happy to see that Carl gave you such an excellent experience, and we'll make sure that he sees your wonderful feedback. If there's anything else we can do for you, please reach out. In the meantime, we wish you the best and enjoy your new ride.

September 28, 2018

Stabbed in Back,,,,, Had a deal confirmed online and financing arranged. Travel arranged and confirmed...dealership sold car on me.....lost money in transaction!!! Poor More

by MOMAN007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry Horten, Mike Long, Mike Long, Terry Horton
Sep 28, 2018 -

MOMAN007 responded

What is there to discuss. Alabama recognizes verbal agreements...I had documented my agreement, had documented my intent by sending confirmation of lodging etc. Had approval of finance confirmed. Deal was made!!! Arrival Wednesday morning October 3rd for delivery confirmed with Terry Horton. He concurred, asked for deposit, I informed him I was waiting to hear form my credit union hoping second avenue of finance could be achieved. Car sold!!! Notified today....cheap cheap cheap!!! You are suppose to be a cut above...you sunk!! No better then the guy down the street selling crap.... POOR Poor POOR!

September 28, 2018

Ann Marie is the BEST!!! Ms. Ann Marie is always so knowledgeable about everything, and she makes car shopping very easy, exciting and fun. We have worked with her for years!! More

by Doris Harper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann Marie Lang
Sep 29, 2018 -

Century BMW Jaguar Land Rover Volvo responded

Doris, We are happy to learn that you have continually had great car buying experiences with us and Ann! We value your feedback and look forward to working with you again.

September 27, 2018

Appreciative of the entire Century BMW Group This is the third car we have purchased from Century BMW. We have worked with Anne Marie Lang for each purchase. She is the absolute best!!! She con More

by Picketts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Underwood, Ann Marie Lang
Sep 28, 2018 -

Century BMW Jaguar Land Rover Volvo responded

Thank you for taking the time to leave us your positive feedback! We are happy to know that you are a loyal customer and that for each purchase you have worked with Anne who has been the absolute best. It is great to know that Anne has always provided the best customer service and that Kim who helped you with the financial paperwork was efficient and personable. We truly value you as a customer and we hope to see you again in the near future!

September 14, 2018

Good experience Professional team. The experience was great overall. Josh was a very good salesman and the e tire team wanted my wife and I to walk away with a grea More

by Droy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Vargas
Sep 15, 2018 -

Century BMW Jaguar Land Rover Volvo responded

Hello, Thank you for letting us know that Josh and the rest of the team took such care of you and we'll be sure to let them know about your feedback. Customer service is our top priority and we love seeing that you had such a positive experience. We appreciate the 5-star rating and please let us know if we can assist you with anything else.

September 04, 2018

Ann Marie Lang is an impressive salesperson for Century BMW In all my years of car buying and working with many salespersons, Ann Marie stands out as the best! Ann Marie easily possesses superior knowledge of More

by george153
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann Marie Lang
Sep 05, 2018 -

Century BMW Jaguar Land Rover Volvo responded

Hi George, We are very pleased to hear Ann Marie was fantastic to work with and made sure you know all about your BMW. If there is anything else you need or any questions you have, please do not hesitate to reach out to us as we are here to help. Congratulations on your BMW! It is great to know you are enjoying the ride.

September 03, 2018

No place better to find your family vehicle Friday my husband and I had the pleasure of working with Carl Erwin to find our perfect family car. Not only was he extremely professional, patient an More

by HooserMama17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Erwin
Sep 04, 2018 -

Century BMW Jaguar Land Rover Volvo responded

Thank you for the five-star review! We're glad that we were able to help you. It was Carl's pleasure to go above and beyond to ensure your satisfaction. We hope you enjoy your vehicle. Please let us know if we can assist you with anything else.

September 01, 2018

Great service I really enjoyed my experience with century bmw. The customer service was great and everyone was very willing to help from the moment I pulled onto th More

by Mason24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Erwin
Sep 02, 2018 -

Century BMW Jaguar Land Rover Volvo responded

Mason, Thank you for sharing your great customer experience working with us. We're so glad to see we were able to help you out. Please let us know if we can do anything else for you.

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