Century BMW Jaguar Land Rover Volvo

I called about an ad that was placed for a F250. The salesman was professional and sent me pictures and answered all my questions. I told him I would like to buy the vehicle and he said he would get me salesman was professional and sent me pictures and answered all my questions. I told him I would like to buy the vehicle and he said he would get me some paperwork. The next thing I knew I was sent a text that I could not buy the vehicle. I asked to speak to his boss who is in charge of the used vehicle department and he gave me a complete runaround. He told me he can’t take a deposit until the truck is inspected. I asked him can you take a deposit to hold the vehicle and he said no. I had a fishy feeling and the next day in the morning I could see all the ads were gone and the vehicle after I called I was told was sold. The reality is though manager in charge of the used vehicle department head probably one of his buddies wanting to buy it and he just put me off. He lied to me about not being able to take a deposit and how the vehicle was being looked at and then it couldn’t be done until afterwards. I was just treated with no respect lied to and cheated out of being able to buy the vehicle I wanted to. He also cheated the salesman who would’ve gotten a commission to sell it to one of his buddies. I would hope the dealership fires this manager who obviously has no Business sense and has no problem lying to his customers as long as it suits his needs. I would stay away from this dealership. Maybe they’ll sell you a lemon and tell you it’s a greatest deal on the planet but I’ll end up being what is a lemon and lemon of a dealership. More

I got a crack in my windshield so I knew that Jaguar wants to do the work to maintain the warranty. So I reached out to the Collision dept, and after conversing with the guy via email. I sent him an e wants to do the work to maintain the warranty. So I reached out to the Collision dept, and after conversing with the guy via email. I sent him an email that stated "I want to get a replacement". Apparently, that wording was not clear enough because when I called a week later they had not ordered. Just not great service. More

I have found the dealership to be awesome - helpful and loyal to replete customers - i have bought multiple cars/suvs at the dealership over the years here in Huntsville. loyal to replete customers - i have bought multiple cars/suvs at the dealership over the years here in Huntsville. More

Worst most disorganized, unprofessional, unethical and dishonest with absolutely NO integrity and NO accountability dealership! 1-star is way more than you deserve for BREACH OF CONTRACT! Fellow cus dishonest with absolutely NO integrity and NO accountability dealership! 1-star is way more than you deserve for BREACH OF CONTRACT! Fellow customers BEWARE and be forewarned! Even if you put a deposit on a vehicle along with signing a commitment to purchase, after calling multiple times with confirmation that everything was all set for purchase, with all that is needed is to sign final documents, they will sell a car from out underneath customers without even a pause . Their words are simply empty... I am out of state buyer; shouldn’t matter. And if does, why? Makes you wonder about how they even treat locals. Multiple times it was communicated the vehicle was mine especially after I made a deposit and set up financing the day before by providing my SOC Security #’s- they didn’t even run the CC after the numbers were provided even though they said they did, including the day, just before it was sold to someone else; obviously that didn’t matter whatsoever! Adds a layer of opportunity for ID theft by their practices, putting ALL CUSTOMERS at risk! Nice loophole guys to avoid being accountable when you are legally in BREACH OF CONTRACT by only a technicality ; just a technical loop hole that they will use when convenient and basically blame the customer for their failure to do what they said they would do! Customer carries the risk thru every step of the way - If you want them to care about people’s credit scores, good luck! They represent entirely the stereotype of scummy and unethical car sales people that have no problem screwing people over. Severe lack of integrity across the board from Dan Kennedy to their entire sales staff! Tip of the iceberg. Probability is highly likely that their products and services are grossly misrepresented as are their words, commitments, delivery options - total joke there charging $600 bucks! I was going to pay this too... Congrats Dan for your terrible reputation! You have earned it! It’s obvious you are very much in control of your dealership business culture of deception, lack of integrity, and unprofessionalism !! It shows and realize you just lost a potential long term customer!! I hope this review makes you lose even more good customers who are tired of the xxxxxxxx that seems to be perfectly acceptable to your dealership! Better business bureau filling is next for you guys , then your commerce department and ANY website that allows reviews. You’re welcome! More

Terrible service dept. Do not buy from here they have combative service advisors. Rip off all the way around from warranty to Service. Checked my sensors and when i got it back my sensor panel fell off a combative service advisors. Rip off all the way around from warranty to Service. Checked my sensors and when i got it back my sensor panel fell off and broke. Instead of being friendly about it Cornelius hurt was combative and unfriendly. Instead of looking at the possibility of this occurring from them, he lost all future service from me and from anyone else I know that has a BMW. And I know a lot of people. Hope they are happy ill buy The $69 part, but they will lose business from me. He didn't even do what I asked and I paid for all the services. I asked for diamond coating wasn't done paid for that. I asked for the paint to be fixed wasn't done. Why offer these services if you are going to get ignored when you ask for them. Thanks, Century! More

Spent 3 weeks making a deal on a used car from 800 miles away. When I arrived car was dirty, no fuel, rock chips all over the hood, dent in rear, spoiler loose, and burn marks down the right side of the car away. When I arrived car was dirty, no fuel, rock chips all over the hood, dent in rear, spoiler loose, and burn marks down the right side of the car. I wasted $600 in travel expenses just end up driving 12 hours home in a rental car because they were not honest. One would expect more form a luxury dealership. More

Have purchased several vehicles, BMWs, Land Rovers, and Volvos, and even an Isuzu back in the day. Our collective experiences over the years was only made better upon taking delivery of our New Defender a Volvos, and even an Isuzu back in the day. Our collective experiences over the years was only made better upon taking delivery of our New Defender a couple months ago. That experience was, as the other numerous experiences was excellent! I'd highly recommend Century on not only the sales side, but service has been stellar for our needs on our XC90 Volvo, and the Defender has been trouble free, and an outstanding performing vehicle. Love it!! Thank you to Jimmy Bryant, Steve Hartley, and Terry Horton. More

Highly recommend this dealership. We drove from Birmingham to Huntsville to purchase a used truck. They were great to do business with, honest and easy to communicate with through the whole process Birmingham to Huntsville to purchase a used truck. They were great to do business with, honest and easy to communicate with through the whole process. More

I bought a used truck from Century and was told it was a solid vehicle, thoroughly checked out. Here I am 75 miles later replacing rear end. Management would not help. Be careful, get second opinion from an solid vehicle, thoroughly checked out. Here I am 75 miles later replacing rear end. Management would not help. Be careful, get second opinion from another mechanic. More