Century 3 Kia
West Mifflin, PA
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Great Service The service at Century 3 Kia was efficient and courteous. I enjoyed being able to wait in the waiting area that was clean and well-stocked with a TV f The service at Century 3 Kia was efficient and courteous. I enjoyed being able to wait in the waiting area that was clean and well-stocked with a TV for entertainment. The customer-oriented service and consistently easy and enjoyable experiences keeps me coming back to Century 3 Kia. More
Excellent service. Excellent service..I would recommend them to everyone I know. I’ve nerves received better service. Paul was the best. I’ve never had a bad experience Excellent service..I would recommend them to everyone I know. I’ve nerves received better service. Paul was the best. I’ve never had a bad experience with Century 3 Kia More
Great experience overall! Century 3 Kia was fantastic to buy my car from and they were even better for my recent service appointment! Very accommodating staff, clean waiting ar Century 3 Kia was fantastic to buy my car from and they were even better for my recent service appointment! Very accommodating staff, clean waiting area and quick service. More
Very poor customer service. I first made an appoint on-line and the person told me 2 names of folks who'd be there to help us with the car we were interested in. When we got ther I first made an appoint on-line and the person told me 2 names of folks who'd be there to help us with the car we were interested in. When we got there, both of those salesmen had left for the day. They then had us work with a salesman who was there, who wasn't very friendly or welcoming. He showed us the car we were interested in, but it was still in the shop, didn't have tires, and we weren't able to test drive it. Even with that he said "you can't test drive it yet but let's start talking numbers." I'm obviously not going to do that unless I get to test drive the particular vehicle I'd be buying, even if it is pre-owned certified. Whenever I asked him a question I seemed to be annoying him, and he even questioned my color choice for a vehicle. Won't be going back there again - they just weren't very welcoming. More
A+ Dealer We have always had a positive and pleasant experience whether it was for sales or service. Everyone is friendly and courteous. Would send my friends a We have always had a positive and pleasant experience whether it was for sales or service. Everyone is friendly and courteous. Would send my friends and family here for their vehicle needs! More
Awesome experience everytime I come to Kia it's an amazing experience everything that I need is done quickly they are fast to approach me to make sure that I'm not waiti everytime I come to Kia it's an amazing experience everything that I need is done quickly they are fast to approach me to make sure that I'm not waiting long and help me with everything I need More
Routine Maintenance I scheduled routine maintenance for my 2018 KIA Sportage. The service staff was thorough, polite and efficient. The work was accomplished as explain I scheduled routine maintenance for my 2018 KIA Sportage. The service staff was thorough, polite and efficient. The work was accomplished as explained to me and I was on the road at about the time projected. I look forward to my next scheduled maintenance. More
Avoid at all costs – Among the worst experiences I have had Review for the service department. Are negative stars a possibility? Please, do yourself a favor and drive out of your way to go to a different Kia de Review for the service department. Are negative stars a possibility? Please, do yourself a favor and drive out of your way to go to a different Kia dealership or a local mechanic if your warranty is up. Short version: While “repairing” my car they caused additional damage elsewhere. They initially very politely admitted fault and agreed to rectify the problem for free. However, when the appointment arrived they very rudely refused to cover the costs and only said they would fix it if I paid them standard rates...even though they broke it. If you, like every consumer, do not want your car to leave the shop with new problems, your budget to suffer the resulting new costs of said new damage, and your schedule to endure the hassle of multiple appointments weeks apart...please by all means necessary do not take your car to Century 3 Kia for service. I’m sure some people have a fine experience here if it is a cut and dry transaction. They were initially very nice and pleasant for the most part. However, if you run into any unexpected issues or problems with your car...this is not the type of business or people you will want to be entangled with. They do not care about the customer and will throw you under the bus without hesitation. Furthermore if they, even occasionally, are careless enough with customers cars in the garage to cause additional damage...do you really want them working on the vehicle that you rely on? I hardly ever write reviews, but I had such a horrible experience with Century 3 Kia I felt the need to warn others. If you have a choice...trust me, don’t come here. Drive to Monroeville or Robinson or Wexford if you must. You can do better elsewhere, it would be hard to do worse. Other more minor items of note: - They don’t keep (almost) any parts in stock so you will need at least 2 appointments for a repair. If after reading this you still go here for some reason plan on two appointments. - Appointments book 2-3 weeks out. Again, not sure why you would go here, but after the initial appointment plan on not having the part installed/repaired for a few weeks. AKA - your car will not work for weeks. - They are super expensive. They quoted me $330 to fix the damage they caused. I contacted some other garages and it looks like $150-$200 is the going rate everywhere else. - Most importantly! Don’t forget...they might break your car and then ask for more money to fix it. More
I love my Kia Soul My Kia is from century 3 dealership & it is spacious and very easy to operate! I love it so much. I decided to buy it after leasing it for 3 years My Kia is from century 3 dealership & it is spacious and very easy to operate! I love it so much. I decided to buy it after leasing it for 3 years More
Satisfied Im very pleased with century 3 kia and would recommend people to go to them. They get the job done and fill u in about everything thats going on with Im very pleased with century 3 kia and would recommend people to go to them. They get the job done and fill u in about everything thats going on with ur vehicle. More