Century 3 Kia

Would give 0 stars if I could Horrible dealership! My husband and I went there May 11th for a new vehicle. We were there for almost 5 hrs before being told to come back the next da Horrible dealership! My husband and I went there May 11th for a new vehicle. We were there for almost 5 hrs before being told to come back the next day. We went back the next day May 12th, and after about 6 hrs finally got it together and left with the vehicle. They did not set up the Sirus radio, and gave my husband a dead keyfob so I had to drive back the following Monday to get that handled. Then, 10 days later, they contact us and say that the bank denied financing because my husband is considered self employed. Something that was mentioned when we there the 1st day(Thursday). 10. Days. Later. So again, I drove out there to take our tax returns. That was Monday. Here we are, Thursday the 25th, now 13 days later, they call and tell us to bring the vehicle back, and take our trade back. I will NEVER recommend them to anyone. EVER! Stay away from this place. Monroeville kia was a lot better in every aspect when I took my sister and father in law there. And this is not the 1st I've heard of them doing this to people I should have listened and went elsewhere. More

Very understanding This place knows me by my last name and I am acknowledged when I walk through the door these ladies and gentlemen all work together and make it happen This place knows me by my last name and I am acknowledged when I walk through the door these ladies and gentlemen all work together and make it happen, I'm would not gone anywhere else. Thank you century 3 Kia and thank you Troy Robinson More

awful service - didn't buy I stopped in to test drive a vehicle that was listed on their website. After we attempted to do the financing for said vehicle, the price seemed high I stopped in to test drive a vehicle that was listed on their website. After we attempted to do the financing for said vehicle, the price seemed high (payments.) Not just a little higher than expected, A LOT higher. I knew I did not have great credit, but it still seemed off. I asked what brought the price up so much and was given a non descript answer. It seemed that the saleswoman, Ebony, had no idea, and said 'bank/admin fees." This gave me a bad feeling, and the payment was too high anyway, so at this point I said let's see what else you have in my price range. By the time we found something, (she wanted a chance to 'earn my business') it was LATE. She then proceeded to try to GUILT ME INTO BUYING. She told me that this is how she feeds her baby, she needs to sell this car. Seriously?!No, sorry, it is not my job to make sure your child is fed. That was the last straw. I left. When I went home, I researched a bit what fees were involved in purchasing a car, and this 'admin/bank fee' was only mentioned on leases, which I was not doing. I then pulled out old paperwork from the last vehicle I financed. She was definitely screwing me over. This dealer was very shady, and I feel like the manager was not giving her the full information, so she didn't have it to pass on to me. I was not pleased with her attempt to guilt me into buying, either. I cancelled my appointment the next day via email that night. The manager still called in the morning, and I did not answer, then the saleswoman called. I did not answer the first time, so instead of leaving a message she hung up and called immediately back. I was already leery to give my number. She then left a message. I text her, since I was in another dealership, that I bought elsewhere, cancelled appointment, and to not call again. It was a short, curt message because I was very busy. She responded "Well you don't need to be rude about it, ok?" Which seemed even more over the top. No thank you, I will not purchase here. Also, she kept telling me I was correct and my credit score was VERY low -- never showed me the report, like most do, but said that. I found out today that it was mind 600s, so not as low as she made it seem or I initially thought. More

Excellent!!! I had an excellent experience. The staff are friendly and helpful. The waiting area was very clean with free water. I would recommend anyone to them! I had an excellent experience. The staff are friendly and helpful. The waiting area was very clean with free water. I would recommend anyone to them!!!! More

Oil Change Always a pleasant experience at Century 3 Kia. The staff is great especially James Weber! They truly care about your vehicle and take pride in their s Always a pleasant experience at Century 3 Kia. The staff is great especially James Weber! They truly care about your vehicle and take pride in their service! Always look forward to returning. More

Great experience! These folks were friendly and knowledgeable. They helped me finance a wonderful deal on a newer used car. Definitely coming back for my next purchase! These folks were friendly and knowledgeable. They helped me finance a wonderful deal on a newer used car. Definitely coming back for my next purchase! More

Go for it!! It's a good place to deal with. I had the car the same day I went in. Kia runs a respectable business. Go for it! It's a good place to deal with. I had the car the same day I went in. Kia runs a respectable business. Go for it! More

Oil change Got my first free oil change and they checked everything about my car to see if there is anything else wrong with the car. Now I know when I got to ge Got my first free oil change and they checked everything about my car to see if there is anything else wrong with the car. Now I know when I got to get tires and many other things. More

Surprisingly pleased The employee that assisted me had to deal with a lot, I was cranky after a long day at work and the last place I wanted to be was at a dealership. He The employee that assisted me had to deal with a lot, I was cranky after a long day at work and the last place I wanted to be was at a dealership. He was polite, answered all of my questions (I had several) and kept me updated on when my car would be done. I had all new tires put on and an oil change and it didn't take much time at all. in addition, the cashier was delightful as well. Even nearing the end of her day she was all smiles and friendly More

15,000 mile point inspection/ oil change The team at Century 3 Kia were very courteous and helpful. Wait time was approx 1hr. They notified me first if any work needed done to my vehicle The team at Century 3 Kia were very courteous and helpful. Wait time was approx 1hr. They notified me first if any work needed done to my vehicle More