Central Valley Volkswagen

Unprofessional and damaged my car Took my car in for service today. They called and said I needed two tires and by law couldn't rotate them because of it. They told me my tires were Took my car in for service today. They called and said I needed two tires and by law couldn't rotate them because of it. They told me my tires were down to 1/32 of tread. I just had them measured at a different tire store and they stated they were at 4/32 which I agreed is near replacement. After I asked for the law to be shown to me about not rotating the tires and proof that tires were down to 1/32 they called back and rotated them. The price they quoted me was more than 25% more than another tire store. I am really upset about what I noticed next. When I got home I noticed several chips where they leaned over my fender to replace the fuel filter and conduct the service. I am not happy nor do I feel this place does business honestly. I will be writing them to repair the chips in the fender but you can't fix dishonesty. I would not take my vehicle there for any reason. The people seem nice enough but the business model appears to lack transparency. In the middle of a crisis trying to scare people by giving them false information and then damaging the car to boot, they won't be in business long if people share their stories. I hope they do. More

EXCEPTIONAL They are beyond wonderful at this dealership! The whole staff exemplify "Great Customer Service"!! Anyone looking for a dealership that offer grea They are beyond wonderful at this dealership! The whole staff exemplify "Great Customer Service"!! Anyone looking for a dealership that offer great customer service and give you the best price on the car that you want to purchase this is the right dealership and they will not disappoint. They delivered our car to our home at no extra charge. This is the go to dealership if you want top notch customer service and the best prices in the west coast. More

Greg Hayes made the process seamless! We told him exactly what we wanted, what the expectations we had were and he delivered. First transaction we have ever made at Central Valley Auto and won’t be the last. what we wanted, what the expectations we had were and he delivered. First transaction we have ever made at Central Valley Auto and won’t be the last. Thank you Greg for our 2020 Tiguan, you rock!! More

Mitchal Donohue, Service Dept. was so helpful, professional, patient in getting my 2006 VW Jetta back to running safely and smoothly. Great working with him! Mary T Dept. was so helpful, professional, patient in getting my 2006 VW Jetta back to running safely and smoothly. Great working with him! Mary T More

Excellent all around. Oliver, Kenny, Chris, Greg, all others very helpful, no pressure or arm-twisting. A great deal on a very good new car. Would easily recommend this d Oliver, Kenny, Chris, Greg, all others very helpful, no pressure or arm-twisting. A great deal on a very good new car. Would easily recommend this dealership. More

Everyone was very helpful I originally went to this dealer to get 2 new keys made for our Hyundai. The gentleman who helped me with that and the cashier were very nice and that I originally went to this dealer to get 2 new keys made for our Hyundai. The gentleman who helped me with that and the cashier were very nice and that set the tone for my initial experience. I then met Oliver and he was so patient and kind. I told him we were in the market for a car, but I had to wait for my husband to test drive them too. He didn't brush me off or develop an attitude because I wasn't making a purchase that day. I got a few follow up texts, but nothing annoying. I was set on buying our new car here. Well, 2 weeks later when my husband was back in town we drove the extra 30 minutes vs. Stockton to buy a car here. More

Pleased with our overall We were pleased with the overall experience. James Miller, sales representative, was friendly and helped us without making us feel pressured to buy. W We were pleased with the overall experience. James Miller, sales representative, was friendly and helped us without making us feel pressured to buy. We are happy with our purchased! More