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Central Valley Volkswagen

Modesto, CA

4.6
50 Reviews

4620 McHenry Ave

Modesto, CA

95356

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Showing 50 reviews

January 04, 2021

We were stranded with a broken transmission. The service and sales staff was professional, honest and caring. They were excellent and their communication. The price we paid was very fair. We are forever gra More

by dan.lott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchal Donahue, Greg Hayes
Feb 22, 2021 -

Central Valley Volkswagen responded

Dan, thank you for the review!

May 05, 2020

Unprofessional and damaged my car Took my car in for service today. They called and said I needed two tires and by law couldn't rotate them because of it. They told me my tires were More

by VWBUG15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Efrain Gutierrez
Jun 09, 2020 -

Central Valley Volkswagen responded

VWBUG15, Can you please contact us at vwhyundaicustomerservice@cvaauto.com with your information? We aren't able to look up your service records without this information. We take all of our customers' complaints seriously and look forward to rectifying any issues.

Jun 10, 2020 -

Central Valley Volkswagen responded

VWBUG15, We apologize for your experience at our service department. Could you please email us at vwhyundaicustomerservice@cvaauto.com and inform us of your contact information? We are unfortunately unable to look up your service records since we aren't able to identify you. We take all of our customers' complaints seriously would like the opportunity to rectify your issues. Hope to hear from you soon.

February 07, 2020

EXCEPTIONAL They are beyond wonderful at this dealership! The whole staff exemplify "Great Customer Service"!! Anyone looking for a dealership that offer grea More

by MrsGray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex was the sales guy, Thomas delivered the car, and Kenny the Finance manager...BEST IN THE WEST
Jun 09, 2020 -

Central Valley Volkswagen responded

Mrs Gray, Thank you for taking the time to review us!

November 30, 2019

Greg Hayes made the process seamless! We told him exactly what we wanted, what the expectations we had were and he delivered. First transaction we have ever made at Central Valley Auto and won’t be the last. More

by Slynnc90
Recommend Dealer
Yes
Employees Worked With
Greg Hayes
Jan 06, 2020 -

Central Valley Volkswagen responded

Thank you for reviewing our Feel Good Automotive dealership!

September 05, 2019

Mitchal Donohue, Service Dept. was so helpful, professional, patient in getting my 2006 VW Jetta back to running safely and smoothly. Great working with him! Mary T More

by Mary Tilton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchal Donohue
Sep 30, 2019 -

Central Valley Volkswagen responded

Mary, thank you for taking the time to review our Feel Good Automotive Service Department!

August 20, 2019

Excellent all around. Oliver, Kenny, Chris, Greg, all others very helpful, no pressure or arm-twisting. A great deal on a very good new car. Would easily recommend this d More

by Reddecker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver McKay, Chris Gonzalez, Kenny, Greg Hayes, all very helpful to gain an optimal sales experience.
Sep 30, 2019 -

Central Valley Volkswagen responded

Reddecker, thank you for taking the time to review your experience with our Feel Good Automotive shopping experience.

Sep 30, 2019 -

Central Valley Volkswagen responded

Reddecker, thank you for reviewing us!

July 24, 2019

Everyone was very helpful I originally went to this dealer to get 2 new keys made for our Hyundai. The gentleman who helped me with that and the cashier were very nice and that More

by Kim A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oliver, James, Lucas
Jul 25, 2019 -

Central Valley Volkswagen responded

Thank you for taking the time to review our Feel Good Automotive service department!

March 25, 2019

Pleased with our overall We were pleased with the overall experience. James Miller, sales representative, was friendly and helped us without making us feel pressured to buy. W More

by JGonzalez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Miller and Manger but don’t know his name
Apr 26, 2019 -

Central Valley Volkswagen responded

JGonzalez, thank you for the review!

November 15, 2018

Toureg 2019 sales Dustin brown helped me find and purchase my 2019 toureg which I could not be happier with. He also helped me get the very best price for this car I w More

by Jackie0415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin brown
July 12, 2018

Great Service! I went in to get an oil change. Service personnel were so helpful and kind. During my wait was shown vehicles and ended up eventually trading in my ca More

by Nreeadh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Miller, Cristobal Gonzalez, Mitchal Donahue