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Central Valley Hyundai
Modesto, CA
596 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 596 reviews
April 15, 2019
Refund GOTCHA!! Bought a used 2016 Subaru Outback from CVVH on 3/25/19 that I later found out had a faint rod knock (major engine prob). My $6K down-payment check was Bought a used 2016 Subaru Outback from CVVH on 3/25/19 that I later found out had a faint rod knock (major engine prob). My $6K down-payment check was cashed by them on 3/27/19 and I returned the car on 3/30/19 (via the 5-day "contract-cancellation" agreement), Upon return, my wife and I were presented with a "cancellation document" that we were asked to sign. Trustingly, we both signed w/o reading the exact language (foolish me/us!). A week later, having not yet received a refund, I looked at the document more carefully and realized that it said, "I/we hereby acknowledge RECEIPT of a complete refund of all monies or other consideration previously paid by me/us..........". HUH?? I called to talk with my salesman "Moe" and was connected with "sales manager" Chris Gonzalez, who said that it would take 9 days to "process" (??) my refund. But, after pointing out the language of the document we had signed, he agreed to "expedite" the refund. Soooo.......ANOTHER week (4/15/19) and FIVE CALLS later, I was unable to reconnect with Chris, but was finally able to get in touch with another so-called "sales manager" 'Domingo' (first or last name? DUNNO), who - after I threatened to call the district attorney - claimed he would put the check in the mail that afternoon (today). BUT, even if he does.......apparently I won't actually receive my refund until 18-ish days after signing the document stating that I acknowledged having already received it!! NOT the way to do business!! Ray Casner, Placerville, CA More
by TurboRay
Employees Worked With
Moe, Louis, Chris Gonzalez, Domingo
March 17, 2019
First Car Buying Experience Destiny was great! I really appreciated her talking to me and treating me like a real person, rather than just a “hot lead.” She helped make my first Destiny was great! I really appreciated her talking to me and treating me like a real person, rather than just a “hot lead.” She helped make my first car buying experience a breeze. Thanks everyone! More
by Jennytatge
Employees Worked With
Destiny Matias
March 04, 2019
Central Valley Huyndai-Modesto The best experience I have ever had in purchasing a new vehicle, Greg was patient and knowledgeable in his explanations on the functions of the car an The best experience I have ever had in purchasing a new vehicle, Greg was patient and knowledgeable in his explanations on the functions of the car and made the experience very pleasant. The staff was very friendly and offered and did drive my vehicle 42 miles to my residence so I would not have to return the next day to pick up my new purchase. Thank you Central Valley Huyndai of Modesto More
by The Freeze
Employees Worked With
Greg Hayes
February 15, 2019
Typical BS to bait customers, unethical Saw A hyundai Tuscon for 20k, got interested so I filled out the form and got $207/moth for payment with my trade in, next thing i know the sales guy Saw A hyundai Tuscon for 20k, got interested so I filled out the form and got $207/moth for payment with my trade in, next thing i know the sales guy tells me there was a software glitch and MSRP posted on the site is wrong. Typical BS to get customer's contacting them then they tried to cut me a deal for a different car and for a higher payment. My advice.. STAY AWAY .. integrity and ethics is what wins trusts More
by Ash-honestreviewer
Employees Worked With
mohammed
January 01, 2019
Quick and easy buying process Everyone was friendly and helpful in answering all our questions throughout the buying process. The salesman, Alex Giron, was very professional and ex Everyone was friendly and helpful in answering all our questions throughout the buying process. The salesman, Alex Giron, was very professional and exceeded our expectations as consumers. From this experience, I will definitely return for future services. More
by Hyundaihyundaihyundai
Employees Worked With
Alex Giron, Nicole
July 31, 2018
Smartest choice ever I must give it to Central Valley Hyundai for my new purchase of a 2018 Hyundai Sonata SEL and for hiring such a great salesman. I had Mohammed Salem a I must give it to Central Valley Hyundai for my new purchase of a 2018 Hyundai Sonata SEL and for hiring such a great salesman. I had Mohammed Salem and could not have had a better person to make me as comfortable as possible with my purchase. He was honest, polite, and informative to the tee. He made it feel as if my family was selling me the car. He also came in on his day off to finalize the purchase and to me that showed the commitment to his customer and his job meant something to him. It meant something to me to have the same person from start to finish during the process show the same level of professionalism. Once again thank you hyundai for hiring a great staff and most importantly Mohammed Salem. See you on our next purchase. More
by Swindledavid
Employees Worked With
Mohammed Salem
July 10, 2018
Hyundai Tucson Purchase We had an enjoyable experience working with Sergio and Brandon in Sales. They were friendly and easy to work with. We received a sensational deal on o We had an enjoyable experience working with Sergio and Brandon in Sales. They were friendly and easy to work with. We received a sensational deal on our new Tucson. We would highly recommend Cetral Valley Hyundai for your next vehicle purchase. More
by Bill and Corinne.
Employees Worked With
Sergio and Brandon
June 14, 2018
Going beyond expectations Arrived at the dealership late at night and towards closing. Was very welcomed and not pushed by fast talking car salesmen. Test drove two vehicles bu Arrived at the dealership late at night and towards closing. Was very welcomed and not pushed by fast talking car salesmen. Test drove two vehicles but they were the wrong color. Greg went out of his way to find the car and color that I wanted. Gave me great discounts. Started all the process that he could that night and worked on getting me the best financing for my budget and came back the next day to finish up the paperwork and drive home in my new car. Greg is an outstanding gentleman that goes out of his way to work with you and to get you what you want. More
by Grumpyone67
Employees Worked With
Greg Hayes
April 17, 2018
Outstanding Experience getting a 2018 Hyundai Tuscan Limited Nicole, is a Rock Star, I told her what I was looking for, and she not only found it in the color I wanted, but she brought it to the store for my tes Nicole, is a Rock Star, I told her what I was looking for, and she not only found it in the color I wanted, but she brought it to the store for my test drive. She went over and above what any other dealership offered to do. I highly recommend Central Valley Hyundai, and in particular ask for Nicole. She is fair straight forward and honest. More
by Happy Wife Happy Life
Employees Worked With
Nicole
March 12, 2018
Very Satisfied I really recommend this dealer very nice people and they explain you everything, Luis very nice guy he did as much as he can and they give offered us I really recommend this dealer very nice people and they explain you everything, Luis very nice guy he did as much as he can and they give offered us what we ask. More
by NAYELI GARCIA-PEREZ
Employees Worked With
Luis Casapia
