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Central Valley Automotive

Modesto, CA

4.9
368 Reviews

4460 Mchenry Ave

Modesto, CA

95356

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Showing 368 reviews

July 13, 2023

Juan Franco was very helpful and friendly! Any issues were quickly resolved satisfactorily! Also, thanks to Jeff as well!! We appreciate the excellent customer service!!! More

by Pgarc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Franco
Jul 17, 2023 -

Central Valley Automotive responded

Thank you for sharing your fantastic 5-star review about your experience with Juan Franco and Jeff at our dealership! We're thrilled to hear that Juan provided you with helpful and friendly assistance, and any issues you encountered were resolved to your satisfaction. At Central Valley Chrysler Jeep Dodge RAM, we strive to provide excellent customer service, and we're delighted that both Juan and Jeff contributed to your positive experience. We will make sure to pass along your appreciation to them for their outstanding service. Thank you for choosing us and for taking the time to recognize our efforts. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction.

July 13, 2023

Humberto and Jeff were absolutely fantastic, they have a passion for cars and you can feel it when they’re helping you. Would recommend. More

by hellcatvinny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Humberto, Jeff
Jul 17, 2023 -

Central Valley Automotive responded

Thank you for sharing your outstanding 5-star review about your experience with Humberto and Jeff at our dealership! We're thrilled to hear that they provided you with fantastic assistance and showcased their passion for cars. At Central Valley Chrysler Jeep Dodge RAM, we take pride in our team's dedication to providing excellent service and ensuring customer satisfaction. It's wonderful to know that Humberto and Jeff's passion for cars shines through in their interactions with you. We genuinely appreciate your recommendation and thank you for choosing us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction.

July 12, 2023

The dealership was was very professional, helpful and courteous. Humberto our sales representative was fantastic! He answered all of our questions and was very polite. More

by Bonds71hr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Humberto Romero??????????, Efrain Gutierrez
Jul 17, 2023 -

Central Valley Automotive responded

Thank you for sharing your fantastic 5-star review about your experience at our dealership! We're thrilled to hear that you found our team to be professional, helpful, and courteous. We're especially glad to hear that Humberto, your sales representative, provided you with fantastic service. It's wonderful to know that he was able to answer all your questions and demonstrated politeness throughout your interaction. We genuinely appreciate your feedback and thank you for choosing us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction.

July 11, 2023

I took my daughter to buy her 1st car. We ended up purchasing a Jeep. The sales representative that assisted was Stephanie. She was very helpful and assisted us till the very end. The car More

by sjfinestjose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie
Jul 17, 2023 -

Central Valley Automotive responded

Thank you for taking the time to share your wonderful 5-star review about your experience at Central Valley Chrysler Jeep Dodge Ram! We're thrilled to hear that Stephanie provided you and your daughter with excellent assistance throughout the car-buying process. We understand that purchasing a first car is a significant milestone, and we're glad Stephanie was there to guide you every step of the way. Her helpfulness and dedication to ensuring your satisfaction are greatly appreciated. We apologize for any inconvenience caused by the car not being cleaned immediately, but we're glad Stephanie promptly arranged for it to be cleaned the next day. We appreciate your understanding and patience in this matter. Thank you for recommending Central Valley Chrysler Jeep Dodge Ram and specifically highlighting Stephanie's exceptional service. We genuinely appreciate your business and look forward to serving you again in the future.

July 10, 2023

Stephanie Beaty was a breath of fresh air. She was easy to work with and so helpful. Made buying a car a very enjoyable experience. More

by baker21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Beaty
Jul 17, 2023 -

Central Valley Automotive responded

Thank you for sharing your outstanding experience with Stephanie Beaty at Central Valley Chrysler Jeep Dodge RAM! We're thrilled to hear that she provided you with exceptional assistance and made buying a car an enjoyable experience. Stephanie is truly a breath of fresh air, and we're glad that her easy-going nature and helpfulness made a positive impact on your car-buying journey. We strive to make our customers' experiences as smooth and pleasant as possible, and Stephanie's dedication to customer satisfaction is highly appreciated. We genuinely appreciate your business and thank you for choosing Central Valley Chrysler Jeep Dodge RAM. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction.

July 10, 2023

Stephanie and Jeff were great to work with. They were very professional and fair and arranged our vehicle to be shipped to our residence free of charge. I would highly recommend purchasing a ve More

by Terry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Surber, Stephanie Beaty
Jul 17, 2023 -

Central Valley Automotive responded

Thank you for sharing your exceptional experience working with Stephanie and Jeff at Central Valley Chrysler Jeep Dodge RAM! We're delighted to hear that they provided you with outstanding service and made your vehicle purchase a smooth and pleasant process. Stephanie and Jeff are dedicated professionals who strive to ensure our customers' satisfaction. It's fantastic to know that they were not only professional and fair but also went the extra mile by arranging the shipment of your vehicle to your residence at no additional cost. We appreciate your kind recommendation based on your positive experience. We genuinely appreciate your business and thank you for choosing Central Valley Chrysler Jeep Dodge RAM. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction.

July 10, 2023

When I walked into Central Valley Dodge dealership, Stephanie was the first to approach me and offered to help me find the car i was looking for! She was not only friendly but professional and most imp More

by Salar Anvari
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Beaty
Jul 17, 2023 -

Central Valley Automotive responded

Thank you for sharing your fantastic 5-star review of your experience at Central Valley Dodge dealership! We're delighted to hear that Stephanie provided you with excellent assistance and made your car-buying experience enjoyable. Stephanie's friendly and professional approach, along with her patience, exemplify our commitment to customer satisfaction. We're glad she was able to help you find the car you were looking for and continued to be helpful even after your purchase, addressing any questions you had. We genuinely appreciate your recommendation and thank you for choosing Central Valley Dodge. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction.

July 10, 2023

Stephanie was amazing to help me find a car. We spent around 2 hours looking at and test-driving a couple of cars. Even drove us to the other partner dealership to look at cars. I found my Jeep More

by CarlyS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Beaty, Efrain Gutierrez
Jul 17, 2023 -

Central Valley Automotive responded

Thank you for sharing your exceptional experience with Stephanie at Central Valley Chrysler Jeep Dodge RAM! We're thrilled to hear that she provided you with amazing assistance in finding your perfect car, particularly the Jeep Cherokee. Stephanie is truly dedicated to ensuring our customers find the right vehicle, and we're delighted that she spent quality time with you, patiently helping you explore different options and arranging test drives. Going above and beyond by driving you to our partner dealership shows her commitment to customer satisfaction. We're thrilled that you found your ideal Jeep Cherokee and that you're loving it! If there's anything else we can assist you with, whether it's additional features, service needs, or any other inquiries, please don't hesitate to reach out. We're here to ensure your continued satisfaction. Thank you for choosing Central Valley Chrysler Jeep Dodge RAM, and we look forward to serving you again in the future.

July 08, 2023

Ruminder and Anthony were very helpful, they helped me get a really great deal on a Jeep Cherokee. I left super satisfied and will definitely be returning for my next vehicle purchase!! More

by jennifer.s.jeronimo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Dickinson
Jul 17, 2023 -

Central Valley Automotive responded

Thank you for sharing your fantastic experience at Central Valley Chrysler Jeep Dodge RAM! We're thrilled to hear that Ruminder and Anthony provided you with exceptional assistance and helped you secure a great deal on a Jeep Cherokee. Ruminder and Anthony are valuable members of our team, and it's wonderful to know that their helpfulness contributed to your satisfaction. We're glad that they went above and beyond to ensure you had a positive car-buying experience. We truly appreciate your loyalty and look forward to serving you again for your next vehicle purchase. If there's anything else we can assist you with in the meantime, please don't hesitate to reach out. We're here to ensure your continued satisfaction. Thank you for choosing Central Valley Chrysler Jeep Dodge RAM, and we can't wait to assist you with your future automotive needs.

July 07, 2023

Have purchased 3 vehicles in the past from them was going in for my 4th vehicle but Jeff the gm was trying to get me to sign a 9% interest loan with good credit and when I called him out on it the why he sai More

by oro209zco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
JEFF THE GM, Efrain Gutierrez
Jul 17, 2023 -

Central Valley Automotive responded

Thank you for sharing your concerns regarding your recent experience with Jeff, our General Manager. We apologize for any frustration or inconvenience caused during the financing process. At Central Valley Chrysler Jeep Dodge RAM, we strive to provide our customers with competitive financing options based on their individual credit profiles. We understand the importance of transparency and ensuring that our customers are fully informed about their financing choices. We apologize if you felt that our approach did not meet your expectations. Our goal is to provide the best possible rates for our customers, and we work with a variety of banks and credit unions to secure financing options. We value our customers' loyalty and always aim to provide the highest level of service. Your feedback is important to us, and we take your concerns seriously. We will review your feedback with our team to ensure that we are continually improving the customer experience. Thank you for bringing this to our attention, and we apologize once again for any inconvenience caused. We value your business and remain committed to providing the best possible service.

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