Central Valley Automotive

Central Valley Automotive responded

Thank you for taking the time to share your wonderful 5-star review about your experience at Central Valley Chrysler Jeep Dodge Ram! We're thrilled to hear that Stephanie provided you and your daughter with excellent assistance throughout the car-buying process. We understand that purchasing a first car is a significant milestone, and we're glad Stephanie was there to guide you every step of the way. Her helpfulness and dedication to ensuring your satisfaction are greatly appreciated. We apologize for any inconvenience caused by the car not being cleaned immediately, but we're glad Stephanie promptly arranged for it to be cleaned the next day. We appreciate your understanding and patience in this matter. Thank you for recommending Central Valley Chrysler Jeep Dodge Ram and specifically highlighting Stephanie's exceptional service. We genuinely appreciate your business and look forward to serving you again in the future.

Central Valley Automotive responded

Thank you for sharing your outstanding experience with Stephanie Beaty at Central Valley Chrysler Jeep Dodge RAM! We're thrilled to hear that she provided you with exceptional assistance and made buying a car an enjoyable experience. Stephanie is truly a breath of fresh air, and we're glad that her easy-going nature and helpfulness made a positive impact on your car-buying journey. We strive to make our customers' experiences as smooth and pleasant as possible, and Stephanie's dedication to customer satisfaction is highly appreciated. We genuinely appreciate your business and thank you for choosing Central Valley Chrysler Jeep Dodge RAM. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction.

Central Valley Automotive responded

Thank you for sharing your exceptional experience working with Stephanie and Jeff at Central Valley Chrysler Jeep Dodge RAM! We're delighted to hear that they provided you with outstanding service and made your vehicle purchase a smooth and pleasant process. Stephanie and Jeff are dedicated professionals who strive to ensure our customers' satisfaction. It's fantastic to know that they were not only professional and fair but also went the extra mile by arranging the shipment of your vehicle to your residence at no additional cost. We appreciate your kind recommendation based on your positive experience. We genuinely appreciate your business and thank you for choosing Central Valley Chrysler Jeep Dodge RAM. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction.

Central Valley Automotive responded

Thank you for sharing your fantastic 5-star review of your experience at Central Valley Dodge dealership! We're delighted to hear that Stephanie provided you with excellent assistance and made your car-buying experience enjoyable. Stephanie's friendly and professional approach, along with her patience, exemplify our commitment to customer satisfaction. We're glad she was able to help you find the car you were looking for and continued to be helpful even after your purchase, addressing any questions you had. We genuinely appreciate your recommendation and thank you for choosing Central Valley Dodge. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction.

Central Valley Automotive responded

Thank you for sharing your exceptional experience with Stephanie at Central Valley Chrysler Jeep Dodge RAM! We're thrilled to hear that she provided you with amazing assistance in finding your perfect car, particularly the Jeep Cherokee. Stephanie is truly dedicated to ensuring our customers find the right vehicle, and we're delighted that she spent quality time with you, patiently helping you explore different options and arranging test drives. Going above and beyond by driving you to our partner dealership shows her commitment to customer satisfaction. We're thrilled that you found your ideal Jeep Cherokee and that you're loving it! If there's anything else we can assist you with, whether it's additional features, service needs, or any other inquiries, please don't hesitate to reach out. We're here to ensure your continued satisfaction. Thank you for choosing Central Valley Chrysler Jeep Dodge RAM, and we look forward to serving you again in the future.

Central Valley Automotive responded

Thank you for sharing your fantastic experience at Central Valley Chrysler Jeep Dodge RAM! We're thrilled to hear that Ruminder and Anthony provided you with exceptional assistance and helped you secure a great deal on a Jeep Cherokee. Ruminder and Anthony are valuable members of our team, and it's wonderful to know that their helpfulness contributed to your satisfaction. We're glad that they went above and beyond to ensure you had a positive car-buying experience. We truly appreciate your loyalty and look forward to serving you again for your next vehicle purchase. If there's anything else we can assist you with in the meantime, please don't hesitate to reach out. We're here to ensure your continued satisfaction. Thank you for choosing Central Valley Chrysler Jeep Dodge RAM, and we can't wait to assist you with your future automotive needs.

Central Valley Automotive responded

Thank you for sharing your concerns regarding your recent experience with Jeff, our General Manager. We apologize for any frustration or inconvenience caused during the financing process. At Central Valley Chrysler Jeep Dodge RAM, we strive to provide our customers with competitive financing options based on their individual credit profiles. We understand the importance of transparency and ensuring that our customers are fully informed about their financing choices. We apologize if you felt that our approach did not meet your expectations. Our goal is to provide the best possible rates for our customers, and we work with a variety of banks and credit unions to secure financing options. We value our customers' loyalty and always aim to provide the highest level of service. Your feedback is important to us, and we take your concerns seriously. We will review your feedback with our team to ensure that we are continually improving the customer experience. Thank you for bringing this to our attention, and we apologize once again for any inconvenience caused. We value your business and remain committed to providing the best possible service.

Central Valley Automotive responded

Thank you so much for sharing your positive experience with us! We appreciate your 5-star review and are thrilled to hear that Humberto provided you with exceptional service during your visit to Central Valley Chrysler Jeep Dodge RAM. It's fantastic to know that Humberto went above and beyond to assist you in finding the right vehicle and even explored options beyond our own inventory. We take pride in our team's dedication to ensuring our customers' needs are met, and we're delighted that Humberto's suggestions were valuable to you. While we understand that personal reasons prevented a deal from being made, we are glad to hear that you intend to work with Humberto in the future. He will be thrilled to continue assisting you when you return to our dealership. Thank you for considering Central Valley Chrysler Jeep Dodge RAM for your automotive needs, and we look forward to serving you again whenever you're ready. If you have any questions or require further assistance, please don't hesitate to reach out.

Central Valley Automotive responded

Thank you for taking the time to leave your 4-star review of your experience with our sales and service teams at Central Valley Chrysler Jeep Dodge RAM. We appreciate your feedback and want to express our gratitude for acknowledging our great teams. We apologize for any inconvenience caused by the issues you encountered with your certified vehicle. While our goal is to ensure the highest quality standards for all our vehicles, sometimes unforeseen issues may arise. We understand the importance of transparency and providing our customers with reliable vehicles. Your suggestion regarding obtaining an independent inspection on certified vehicles is valuable, and we encourage our customers to take this step to gain additional peace of mind during the car-buying process. We will also review our internal processes to see if there are any areas for improvement to minimize such issues in the future. If you have any specific concerns or if there's anything we can do to assist you further with the issues you mentioned, please don't hesitate to reach out to our service department. We are committed to resolving any outstanding issues and ensuring your complete satisfaction. We appreciate your feedback and the opportunity to improve. Thank you for choosing Central Valley Chrysler Jeep Dodge RAM, and we hope to have the chance to serve you again in the future, providing you with an even better experience.

Central Valley Automotive responded

Thank you for your fantastic review and for choosing Central Valley Chrysler Jeep Dodge RAM once again! We appreciate your continued trust and loyalty to our dealership. We're thrilled to hear that our friendly and knowledgeable staff has made a positive impression on you. At Central Valley, we strive to provide exceptional service and ensure that our customers have a great experience. We're delighted that our team has consistently met your expectations, leading you to purchase three vehicles from us. We're honored to have earned your trust and loyalty. When you're ready for your next vehicle, we'll be more than happy to assist you once again. Our team is dedicated to helping you find the perfect vehicle that suits your needs and preferences. Thank you for your kind words and for being a valued customer. We look forward to serving you in the future and providing you with another outstanding car-buying experience.