Central Valley Automotive

Poor service no follow up Had our vehicle for 3 days and each day I had to call them to find out what was going on. Some xx about trying to finding a part from another dealer. Had our vehicle for 3 days and each day I had to call them to find out what was going on. Some xx about trying to finding a part from another dealer. Ended up getting from their distributor but again no follow up call to let us know what was going on. Could have driven the vehicle for 2 days while waiting for part. When the dealership reads this they will know who wrote this but I don’t care because I come from a customer service background and what I experienced was very poor service. I would never recommend this company for repair work. More

New Vehicle Purchase Everyone was very kind and willing to go out of their way to accommodate our schedules; especially our salesman, Jarrod Carson. Fast and great car buy Everyone was very kind and willing to go out of their way to accommodate our schedules; especially our salesman, Jarrod Carson. Fast and great car buying experience! More

Excellent Dealership This is by far the best dealership I have ever gone to. I was helped by Joe Zarate and he was excellent! I ended up going home with a 2018 Jeep Wrangl This is by far the best dealership I have ever gone to. I was helped by Joe Zarate and he was excellent! I ended up going home with a 2018 Jeep Wrangler and have been so happy with it. The customer service is excellent and the prices cannot be beat. If you’re looking for an honest dealership this is the place to go! More

Excellent Experience at Central Valley Auto! I just bought my third car in a row from Central Valley Chrysler Jeep Dodge Ram Fiat since 1999. Hayward Magana, my salesman was absolutely amazing! H I just bought my third car in a row from Central Valley Chrysler Jeep Dodge Ram Fiat since 1999. Hayward Magana, my salesman was absolutely amazing! He was extremely knowledgeable on all the cars that I inquired on, he was dedicated, very reliable and not pushy at all! Buying cars is normally a very stressful situation for me, but Hayward made it a breeze! He sent me information via text, phone call and email. He found the exact car with all the specs I wanted and brought it to me. He actually even brought the car to our house for my husband to see and drive, as he was unable to be with me when I initially went to the lot. He also offered to bring the car to us at our home for final purchase. Hayward offered me help with anything I might need going forward with all the new fancy computerized features on my 2018 Dodge Durango R/T. I literally cannot stress this enough—if you want a knowledgeable, honest, reliable and caring person to help you find your car, look no further than Hayward Magana at Central Valley Auto! I also had the extreme pleasure of dealing with his manager Jeff Surber. He was awesome! He is the man that arrived at the final price and agreed on my trade-in amount. He was very honest, up front and got down to business as not to delay the process at all. He was extremely fair and it was a great pleasure working with him. Lastly, Jonathan Guzman, the finance manager was a pleasure to work with as well. He was pleasant, knowledgeable and helped not to delay the process! I must add that purchasing my last 2 vehicles: Dodge Durango in 1999 and Jeep Liberty in 2010, also purchased at Central Valley were stressful purchases, but I returned because I love their products! This time? Buying my 2018 Dodge Durango R/T?! Things have just gotten better & better; everything was streamlined, I had no stress and Hands Down, Central Valley Chrysler Jeep Dodge Ram Fiat is by far the BEST dealership with the BEST salesman Hayward Magana for your next car! More

No-pressure but very helpful. We love our Jeeps When I got there, there was no pressure. William and Jose were extremely knowledgeable and polite. This place is very professional. We have been lo When I got there, there was no pressure. William and Jose were extremely knowledgeable and polite. This place is very professional. We have been long time and loyal customers. When I think of great service, I think of Central Valley Chrysler, Jeep, Dodge Ram. More

The top dog of ALL car dealerships! I've always felt uneasy going to car dealerships because I've always had bad experiences there. This is the first time I felt comfortable and importan I've always felt uneasy going to car dealerships because I've always had bad experiences there. This is the first time I felt comfortable and important at a car dealership. Zachary Sandoval and everyone that I encountered at Central Valley Dodge made me feel welcomed. Zach really listened to what I wanted and literally jumped through hoops to accommodate me. I'm so happy with my purchase and would highly recommend everyone to go there. Thank you so much. You guys exceeded my expectations and then some! More

Completely satisfied Our buying experience was very satisfying, the salesman was very polite and understanding of what we came in for, we feel we were treated with respect Our buying experience was very satisfying, the salesman was very polite and understanding of what we came in for, we feel we were treated with respect and complete understanding of what we were interested in, knowing that my husband is a disabled person they were very accommodating to his needs. The time it took to get the deal finished was very quick. Many Thanks to Joel Ralph for his professionalism. More

good overall. I'm satisfied so far I bought a used GM product with a little problem and even though they deal with Dodge Chrysler they fixed the problem. It took a week and a half to do I bought a used GM product with a little problem and even though they deal with Dodge Chrysler they fixed the problem. It took a week and a half to do it but I was willing to give them a chance and they came through. More

Horrible Very quick to sell me a car, not at all helpful when there was a problem. Misrepresented roadside assistance & left me totally stranded. Also told me Very quick to sell me a car, not at all helpful when there was a problem. Misrepresented roadside assistance & left me totally stranded. Also told me i could get a 36 no lease with 15000 miles for a set price & neglected to mention the warranty didn't cover the full mileage so I had to pay more More

David was straight on the numbers, not like other dealers. I had gone to other dealers and got the run around on the price. Which discounts are you going get. In the end, the price was back where we started. I had gone to other dealers and got the run around on the price. Which discounts are you going get. In the end, the price was back where we started. Went to Modesto Dodge again, bought vehicle from them before. Had a great experience there and get the truck I needed, not what someone else thought I should be driving, Thanks, David great job. More