Central Valley Automotive

The Service department has always been exceptional so I The Service department has always been exceptional so I decided to purchase a new Dodge Ram Laramie. My experience with Hector in Sales and Brenda i The Service department has always been exceptional so I decided to purchase a new Dodge Ram Laramie. My experience with Hector in Sales and Brenda in Finance was exceptional! More

Excellent customer service on behalf of Central Valley Chrysler Jeep Dodge Ram staff. William was very professional and police. Answer any all questions we had. Would definitely recommend! Chrysler Jeep Dodge Ram staff. William was very professional and police. Answer any all questions we had. Would definitely recommend! More

I was looking for a scat pack for a while finally I got my first scat pack Mustafa was great and knowledgeable great service thank you for making it happen my first scat pack Mustafa was great and knowledgeable great service thank you for making it happen More

No pressure, let me drive the xxxx out of it. Great guy and customer service!! Got me the truck I wanted. Real easy to deal with which is a plus. and customer service!! Got me the truck I wanted. Real easy to deal with which is a plus. More

Monica Lopez was amazing and patient eith us the whole time even when we changed our minds on our purchase. The whole team from the manager to finance was such a pleasant experience. Would give Monica a h time even when we changed our minds on our purchase. The whole team from the manager to finance was such a pleasant experience. Would give Monica a high rating she never pressured us . Would buy a car here again... Thank you Monica Lopez and the team... More

Trade in my old truck they made my payment what I was looking for, , mustafa Noorzai was very knowledgeable definitely recommend Central Valley , I’ll come back for my next car. looking for, , mustafa Noorzai was very knowledgeable definitely recommend Central Valley , I’ll come back for my next car. More

I had a good experience buying my 2021 dodge Challenger Hemi and Nasir Salehzada was who help me with everything there in the dealer and real friendly I recommended this dealer Hemi and Nasir Salehzada was who help me with everything there in the dealer and real friendly I recommended this dealer More

Bought a used car from here yesterday. Car was a 2014 Chevy Captiva, I stopped to pick up food went to turn vehicle on wouldn't start , seemed that the battery was dead. I waited 20 minutes try to start Chevy Captiva, I stopped to pick up food went to turn vehicle on wouldn't start , seemed that the battery was dead. I waited 20 minutes try to start it again still no luck but then the check engine light came on. I called the dealership , they sent the salesman Nasir. Told him first time I tried to started it no lights were on but the 2nd time I tried check engine light came on, he tried to tell me that the check engine light was on bc of the dead battery . I have never had a car that when the battery dies the check engine light comes on but hes trying to tell me it does. He didnt even bring jumper cables so I told him to take me back to the dealership.Told them i want my money back tells me the financial person is dealing with a customer and will be with me shortly. I waited patiently for about 40 minutes , I called a family member to pick me up, by the time they said the would help me my ride came. Salesmen told me I can get the money back on my debit card but since the person with the safe key isnt there I couldn't get my $8,000 I paid in cash until tomorrow. I refused to get my money partially back told him I'd be back tomorrow for my refund on my card & my cash tomororw. He specially said I would be paid back in CASH.Went back today talked to finance person to get my refund. None of this info was passed on to the manager or anyone else so I had to explain the situation to both the manager and financer. He told me he would refund the portion I paid for the car on debit card. I also used my debit card to purchase a SPP, he told me he needs to speak with someone in order to get that refund done. I got the refund for the amount on my car on my card & then told me I cannot get cash and they would do a check, even though I was told previous day I'd get cash back. The manager came out telling me I cant get my cash bc they dont keep that on hand. Told him I dont have the bank that the check was for and asked if I'd be charged to cash the check he said " I'm not sure." ( i did have to pay for it to be cashed)Eventually took the check bc what else I going to do . The manager then tried to send me on my way without confirmation of a refund for my SPP , I told him I still need my refund for that. He asked the finance person what was going on with that refund and the financer said "he was working on it. " I sat and waited for 30 minutes or so while the financer was helping another customer. Got tired of waiting so I called the SPP place myself and asked them if the dealer even contacted them about my refund , she said no they haven't contacted them about the refund. I told her to process it . Went up to the manager told him I called SPP & they told me they didnt even contact them after me waiting for 30 minutes. Manager stated there is only on financer that's currently working & hes with another customer. Obviously I was pissed at this point told him there was all these employees sitting around doing nothing & not one of then could make the call for the refund , told me only the financer could call for the refund. Dont understand why you wouldn't take care of a customer who was mad & just have them wait for so long when I was told he was working on it but clearly wasnt. Manager then asked me why I was mad...... told him sold me car had it for 2 hours the battery dies and check engine came on. His response was it's fine now and the car runs. These are certified used cars & they are supposed to be doing a 125 point inspection on these cars which would mean the very basics should be checked by their mechanic , battery voltage being one part of the inspection. So either their mechanics arent checking these cars properly or they are are trying to pull something shady. I know that if a check engine light is on if the battery is unplugged it will clear the error codes, AND RESET THE CHECK ENGINE LIGHT. Moral of the story DO NOT buy a car from here. Manger didnt even apologize this place is a JOKE ! I'd love a response but with the way this place operates I already know I won't get a call... More

This place was awsum , the sales men where not pushy , and did everything to get me in a new truck ,and kept me informed at every step and only going through the banks I want to use and did everything to get me in a new truck ,and kept me informed at every step and only going through the banks I want to use More

Awesome place to go shop for a new vehicle thier are very helpful trying to find you're new car if you don't know what to get very helpful trying to find you're new car if you don't know what to get More