Central Valley Automotive
Modesto, CA
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Who are these people? they must be unicorns. I'm not even kidding. Allow me to explain why ! For the most part I've never really been a fan of dealerships or dealers ( they must be unicorns. I'm not even kidding. Allow me to explain why ! For the most part I've never really been a fan of dealerships or dealers (too long of a story!) until I came across this one. I called from the Los Angeles area inquiring about a car my better half wanted, because I saw it was only in stock at this location in Modesto. I texted back and forth with one of the salesman and a couple of days later Vance followed up with us. We spoke on the phone quite a few times, and he was genuine, warm and transparent, a pretty rare combo! He went out of his way to get us a deal we were both happy with. Stephanie helped me coordinate everything, she was incredibly efficient, knowledgeable and she kept me updated every step of the way! A true delight :) Mustafa in finance was absolutely wonderful, and big shout out to a Larry and Ed who made the long drive to deliver the car to us. Wow! The whole team was a dream! Honestly if it wasn't for the outstanding customer service we would not have purchased the car. We weren't in any rush, and we felt it really had to be the right deal at the right time. These guys overextended themselves to us, so they left us with no choice but to get the car! Vance asked what I'd rate the service between 1-10 and I told him 11!!! I mean that. This dealership is one of a kind, it's a testament to the stellar leadership they must have that trickles down to the whole team. Look at the end of the day, it's a business and they need to also make ends meet + make a profit. But I can tell you they don't do anything unsavory at the expense of the customer. These guys have restored my faith in ethical and transparent dealerships! Thank you to the whole team! More
The customer service is excellent. They got me the car I wanted and made sure I have everything I need. Stephanie did an amazing job working on my deal for my 2022 scat pack. I hig They got me the car I wanted and made sure I have everything I need. Stephanie did an amazing job working on my deal for my 2022 scat pack. I highly recommend . More
Humberto helped us purchase our new 2022 Jeep Gladiator just in time for us to take it on our vacation! He was very knowledgeable and kind. We are loving our new Jeep! Thank you for the great service! just in time for us to take it on our vacation! He was very knowledgeable and kind. We are loving our new Jeep! Thank you for the great service! More
Great service. Vance and Stephanie we’re patient and made it happen for us! Getting the deal done wasn’t easy and they stuck with it and got it done by being creati Vance and Stephanie we’re patient and made it happen for us! Getting the deal done wasn’t easy and they stuck with it and got it done by being creative and dedicated to getting it done. . More
perfect service, especially call out for Stephanie who did a great job and it was a long wairbfor the wrangler but everything went perfectly did a great job and it was a long wairbfor the wrangler but everything went perfectly More
Humberto provided exceptional service, start to finish. He was kind, professional, and communicated both timely and thoroughly, even with my million questions. I will definitely be back for any future Je He was kind, professional, and communicated both timely and thoroughly, even with my million questions. I will definitely be back for any future Jeep purchases! More