
Central Maine Toyota
Waterville, ME
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Excellent service Marty was very knowledgeable. He showed us around for the choices available for the RAV4 2015. He explained the differences between the various types. Marty was very knowledgeable. He showed us around for the choices available for the RAV4 2015. He explained the differences between the various types. When the color I wanted of the Limited was not available, he searched in other dealerships and found one, and it was delivered to the local dealership in two business days. When I had a question about the Navigation system update, he promptly answered with a reassuring response. The staff were all accommodating and respectful. I just wish their coffeemaker was one of those machines with single serve cups like Keurig or Tassimo, for those of us waiting for paperwork, instead of the regular coffeemaker, which, if not regularly used, can result to a stale and cold coffee. More
ignored after purchase inital sale was good. Once home. Discovered that the privacy cover for cargo area was not with car when delivered. Wrote several emails to both sales inital sale was good. Once home. Discovered that the privacy cover for cargo area was not with car when delivered. Wrote several emails to both sales force and sales manager. All were ignored as if I didn't exist. I received all kind of communication prior to purchase , now none. More
Excellent customer service Both Chris and Justin were extremely helpful without pressuring us to purchase a vehicle. Their knowledge base was great and they went above and beyo Both Chris and Justin were extremely helpful without pressuring us to purchase a vehicle. Their knowledge base was great and they went above and beyond to meet our needs. More
Downeast Dickering It took several trips for salesman to manager before we could arrive at a price to trade for a new pickup, but we finally got very close to my startin It took several trips for salesman to manager before we could arrive at a price to trade for a new pickup, but we finally got very close to my starting offer. Took some time to make the deal. Very happy with the service dept as I have had my highlander and previous Tundra serviced there often. The salesman Josh did a good job going back and forth and was real friendly and we finally got the deal put together. More
First time I have bought a new car in 9 years. Dealership was very responsive to what we were looking for, and Josh was very helpful, courteous, and professional. Josh directed us to an option tha Dealership was very responsive to what we were looking for, and Josh was very helpful, courteous, and professional. Josh directed us to an option that had 1200 miles on it as it had been turned back in - no reason given. However it seems fine and it saved us on registration as it was considered a used car for that, even though we have all the new car warranties etc. Two things not as advertised. We did not get our full tank of gas as advertised. We didn't ask, but they didn't do it. Second, and more importantly it had a scuff on the passenger side door. We were told it would be buffed out. When I got home and looked at it from an angle, I could still see the difference in the finish. I called Josh and told him, to which he responded that they would do it again on my first service. Five thousand miles might be five months from now - this is poor service as far as I am concerned and ruins the whole experience. Will anyone remember, or was it written down, who knows. They should have offered to fix it immediately and should have provided a vehicle until it was done. No offer to do that. Oh, the leather seats are great. More
Great service!!! :-) Always go above for me, treat me fairly and fit me in at anytime. I have arrived in emergency situations and they have always taken the time to servi Always go above for me, treat me fairly and fit me in at anytime. I have arrived in emergency situations and they have always taken the time to service my car and take care of my needs. They greet me with a smile and enjoy our small chats. Definitely recommend!! More
Very satisfied. I was very satisfied with how I was treated at Central Maine Toyota. They had a huge selection of vehicles for me to choose from, and we were able to I was very satisfied with how I was treated at Central Maine Toyota. They had a huge selection of vehicles for me to choose from, and we were able to test drive several models. The sales person, Chris, was knowledgeable, friendly, and treated us with courtesy and respect despite our many questions. I would definitely shop there again. More
Friendly Service people were very friendly and courteous. Very willing to be helpful. Whenever we take our vehicle to the dealership they are efficient and w Service people were very friendly and courteous. Very willing to be helpful. Whenever we take our vehicle to the dealership they are efficient and willing to explain what is being done and do it when they say they will. More
new vehicle Everyone was friendly. We went two months earlier and Josh Buntin came out to help us. We were not ready to buy at that time and he still treated us g Everyone was friendly. We went two months earlier and Josh Buntin came out to help us. We were not ready to buy at that time and he still treated us good. He answered any questions we had showed us what we asked for. So when we returned we went to him even though he was busy with someone else he still made time for us and did not make us feel like we were a bother. More
New Vehicle Purchase Central Maine Toyota offers the best price and best service. They are an awesome dealership and I highly recommend doing business with them. You won Central Maine Toyota offers the best price and best service. They are an awesome dealership and I highly recommend doing business with them. You won't find a better dealership anywhere. More