
Central Maine Toyota
Waterville, ME
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We ended up with two We went in to turn in our 2013 Rav and ended up leaving with two 2016 Ravs. We were obviously impressed. Financing was easy and service was exceptiona We went in to turn in our 2013 Rav and ended up leaving with two 2016 Ravs. We were obviously impressed. Financing was easy and service was exceptional. More
No hassle When looking for my car, I wasn't pressured to buy the first car I was shown. I was asked what my favorite color was, if I had a preferred model, the When looking for my car, I wasn't pressured to buy the first car I was shown. I was asked what my favorite color was, if I had a preferred model, the sales rep asked me what I prefer without making me feel like crap because I had my own taste in cars compared to him. More
recent Tacoma purchase This is the 4th Tacoma I have purchased here...I would HIGHLY recommend this dealership to anyone....Very knowledgeable, courteous, professional staff This is the 4th Tacoma I have purchased here...I would HIGHLY recommend this dealership to anyone....Very knowledgeable, courteous, professional staff......I will go back in future...... More
Amazing company I have been script oval about buying a car from a dealership do to issues in the past dealing with companies just wanting high credit customers only b I have been script oval about buying a car from a dealership do to issues in the past dealing with companies just wanting high credit customers only but Devin and Jason went up and beyond to get me and kids a great reliable vehicle even with warranty definitely will be recommending them to everyone!!! More
Purchased a 2016 Toyota Tundra Had a great experience, the staff was very helpful, and I will continue to deal with them for services. I will definitely recommend them to everybody Had a great experience, the staff was very helpful, and I will continue to deal with them for services. I will definitely recommend them to everybody in the future. More
Poor salesman The sales man I had was more about socializing then waiting on me the customer..when you buy a $46000 vehicle you should be treated a little better. The sales man I had was more about socializing then waiting on me the customer..when you buy a $46000 vehicle you should be treated a little better. Very disappointed!! More
Great Customer Service and Willing to Deal! This is the second Toyota that I have bought from this dealership. The reason I considered them for a second time was the exceptional ongoing service This is the second Toyota that I have bought from this dealership. The reason I considered them for a second time was the exceptional ongoing service I received from Richard Rogers who was head of their service dept. for many years. My initial contact this time around was via phone with Patty, a warm, friendly and incredibly helpful employee who based on our discussion suggested that I contact Chris Albee, a Toyota salesperson. I was not disappointed. Although it was an incredibly busy afternoon when we arrived on the lot, Chris was warm, polite, patient and incredibly professional. Chris made the deal, paperwork and financial part of the process quite easy for us. I received a much better deal on trading in my vehicle than I had expected. He, the manager and the financial person stayed late (it was a Saturday) to help complete the sale and financing. Chris took the time to walk me thru setting up the bluetooth with my phone and gave us a brief tutorial even though it was 8pm by that time. I am so pleased with my new Camry and with the customer service before, during and after my purchase!! Chris Albee and everyone that I have dealt with at Central Maine Motors have been outstanding!!! More
Enjoyable and easy This is my 4th experience working with Central Maine Toyota and they have all been positive. The staff is friendly and helpful and service is efficie This is my 4th experience working with Central Maine Toyota and they have all been positive. The staff is friendly and helpful and service is efficient and careful. I am a loyal customer and will continue to do business there. More
Unprofessional I purchased my vehicle from CMT because it was not available anywhere else local. Bob and Devin were both good to work with. I was told to come in I purchased my vehicle from CMT because it was not available anywhere else local. Bob and Devin were both good to work with. I was told to come in at 0900 in the morning to do the paperwork with the finance folks. It was after 1000 when they actually showed up. My vehicle needed a couple of modifications and was told it would be ready for delivery on Saturday morning at 0900. Of course it wasn't ready when promised. Not only was the vehicle not ready but I was told there was also a problem with my financing...which turned out to be a paperwork error on CMT's end. My vehicle was finally brought over and delivered to me...and of course we needed to go get my full tank of fuel and it was still dirty. I would not recommend this dealership to a friend and would not purchase from them again. The best part about my experience is that I really like the vehicle I purchased and would highly recommend buying a Toyota...just not from CMT. More
Forgotten Drove an hour and a half to sit there for 6 hours and not get called back about if my financing went through. Seriously lacks customer service. Nice p Drove an hour and a half to sit there for 6 hours and not get called back about if my financing went through. Seriously lacks customer service. Nice people, but brushed me completely under the rug. More