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Central Maine Toyota

Waterville, ME

4.4
568 Reviews

15 Airport Rd

Waterville, ME

04901

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Showing 568 reviews

July 29, 2020

Bruce made what could of been, and quite frankly should have been, an unpleasant experience an, amazing one. He was courteous and worked hard to make sure he put us in the best vehicle for our budget. He g More

by JHughes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Tetreault
Aug 04, 2020 -

Central Maine Toyota responded

Your feedback means a lot and we're glad that you've shared with us. Feel free to call or email anytime you have questions or concerns.

July 13, 2020

No pressure, excellent service! I went in knowing which vehicle I wanted. I was short on time the day I went in to test drive, so I basically took if for a quick drive, came back and More

by Janna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Van Gorden
Jul 28, 2020 -

Central Maine Toyota responded

Hi Janna, Thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs.

July 11, 2020

Bob Van Gorden was the most helpful, very responsive to emails and phone calls just to get me set up to get my highlander. He was communicative during the process and was pleasant to my kids. I am gratefu More

by Melissa S.
Recommend Dealer
Yes
Employees Worked With
Bob Van Gorden
Jul 28, 2020 -

Central Maine Toyota responded

Hi Melissa, Thank you for writing such a great review about your experience at our dealership! We appreciate your feedback and are pleased that your purchase experience left you completely satisfied. We always do our best to make sure all of our customers are happy and we look forward to seeing you again.

July 02, 2020

I changed dealerships one my recent Toyota to Central Maine Toyota. Just made my 2nd service appointment having to wait one month before I could get an appointment. Last service appointment had to wait More

by drusso11
Recommend Dealer
No
Employees Worked With
Service appointment department
Jul 08, 2020 -

Central Maine Toyota responded

Hello, I want to first off thank you for your business. We definitely understand your frustration with the wait times. During this unprecedented time due to social distancing and the amount customers we are allowed in our facility we are having to spread out the appointment times because not everyone is able to just drop a vehicle off or have someone pick them up. We are hoping that in the near future the wait time will be shortened.

June 21, 2020

Nice vehicle. However we were charged to re-hook the hose for windshield washer fluid. Still no touch up on paint for hood as promised. I guess they don’t follow through as much on their used vehicles More

by Dtrain4053
Recommend Dealer
No
Employees Worked With
Owen Teixeira, Terri Hichborn, Jamie Brown, Scott Penney, Bob Van Gorden
Jun 22, 2020 -

Central Maine Toyota responded

Hello, It is always our goal to earn your 5-star rating. However, it seems as if we came up short this time. Whereas you used a screen name I can't look up your account information to see what happened. Would you mind sending us a message with your name and contact information so we are able to look into your concerns?

May 16, 2020

I had a great experience at Central Maine Toyota. Bruce helped me find the exact car I was looking for. He was very friendly and made the entire experience simple. Thanks Bruce on helping me find my WHITE More

by Crystal D
Recommend Dealer
Yes
Employees Worked With
Bruce Tetreault
Jun 17, 2020 -

Central Maine Toyota responded

Congratulations on your new vehicle. It's great to know that our team took such great care of you. We look forward to seeing you again in the future and thank you.

May 13, 2020

Delighted we drove Down We started with Jess in the telemarketing group when comparing prices and consummated the purchase with Don Davidson. on New Year's Eve. Don and Jess More

by mtheeman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess McQuillan, Don Davidson
Jun 17, 2020 -

Central Maine Toyota responded

Your feedback means a lot and we're glad that you've shared with us. Feel free to call or email anytime you have questions or concerns.

May 01, 2020

I couldn’t have been happier with my vehicle. Bob was extremely helpful and I have already recommended him! He’s a keeper!!! Thank you!! More

by Beth Tilton
Recommend Dealer
Yes
Employees Worked With
Bob Van Gorden
Jun 17, 2020 -

Central Maine Toyota responded

We're so happy to hear that you had a positive experience. We look forward to continuing to work with you. Thanks so much for the kind words.

April 20, 2020

Very good service no hassle and no haggle. Got accomplished exactly what I wanted with nothing extra needed in my end. The process was very efficient and required very little contact. More

by Adam.Bickford
Recommend Dealer
Yes
Employees Worked With
Lance Libby
Jun 17, 2020 -

Central Maine Toyota responded

Thank you for writing such a great review about your experience at our dealership!

April 17, 2020

My sales person went the extra mile to make me happy. I would definitely go back to buy a another vehicle .very pleased with my new truck More

by Plumberman2019
Recommend Dealer
Yes
Employees Worked With
Lance Libby
Jun 17, 2020 -

Central Maine Toyota responded

Thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs.

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