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Central Maine Motors Auto Group
Waterville, ME
254 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 254 reviews
July 31, 2019
Great first car shopping for my daughter! My husband and I have always bought from Central Maine. When it was our daughters turn I introduced her to Bob. She now has a great 2016 Malibu. As al My husband and I have always bought from Central Maine. When it was our daughters turn I introduced her to Bob. She now has a great 2016 Malibu. As always, Bob was a pleasure to do business with. More
by andreaw
Employees Worked With
Bob Van Gorden
July 27, 2019
Derek Burbank of cmm Derek Burbank of central maine motors auto group did an amazing job of making my purchase of the 2016 Wrangler very fun, efficient, and within my budg Derek Burbank of central maine motors auto group did an amazing job of making my purchase of the 2016 Wrangler very fun, efficient, and within my budget. More
by Jerry
Employees Worked With
Derek Burbank
July 23, 2019
Great experience! Thank you! I am so happy with my new 2019 Equinox! You made my new car purchase smooth and easy. I couldn't ask for more. Thank you! I am so happy with my new 2019 Equinox! You made my new car purchase smooth and easy. I couldn't ask for more. More
by Barbie716
Employees Worked With
Chuck Gallagher, Zachary Bradley, Drew Bassett
July 21, 2019
No Pressure Car Sale Our experience at Central Maine Motors was one that would bring us back. We drove in to look and ask a couple of questions and the salesman, Bob Van Our experience at Central Maine Motors was one that would bring us back. We drove in to look and ask a couple of questions and the salesman, Bob Van Gorden, was so pleasant, willing to answer all the questions we had and not the least pushy. We went from looking to buying because of his sales approach.We had two grandchildren with us who he paid extra attention to all while expediting the sale. I would recommend Bob Van Gordon and Central Maine Motors to anyone. More
by MammaX3
Employees Worked With
Bob Van Gorden
July 11, 2019
Honest and hard working. Bob was extremely helpful. I live pretty far away and he helped me find the exact Rav4 that I wanted with everything I wanted it to have in a timely m Bob was extremely helpful. I live pretty far away and he helped me find the exact Rav4 that I wanted with everything I wanted it to have in a timely manner and through phone calls, emails, and texts. He always got back to me when he said he was going to which I can't say the same for the other dealerships I was talking too. He was always kind and polite. Buying a new vehicle is never fun but Bob was honest with me and gave me a great deal. Couldn't be happier and will recommend him to everyone. Thanks Bob! More
by Schuyler
Employees Worked With
Bob Van Gorden
June 25, 2019
She made it easy! Cassie made the buying experience so easy. She listened to what I wanted and was ready to help me find exactly that. Cassie is positive and energetic Cassie made the buying experience so easy. She listened to what I wanted and was ready to help me find exactly that. Cassie is positive and energetic in getting the customer what they want. This is my second time buying a vehicle with Cassie's help. I would recommend her to everyone!!! More
by PattiG
Employees Worked With
Cassie Faulkner, Mike Roderick
June 05, 2019
Very helpful! Bob was very patient, honest and very helpful! He went above and beyond to make sure all of our questions were answered and that we felt comfortable Bob was very patient, honest and very helpful! He went above and beyond to make sure all of our questions were answered and that we felt comfortable with our choice. He went out of his way to make this as easy as possible. I would definitely recommend him to anyone. More
by Beehappy
Employees Worked With
Bob Van Gorden
May 25, 2019
Terrible experience from start to finish I have purchased 8 vehicles from this dealership and this will be my last time. They advertised a vehicle that they didn’t have yet and then drag thei I have purchased 8 vehicles from this dealership and this will be my last time. They advertised a vehicle that they didn’t have yet and then drag their feet once it arrives. Once the sale was final they sold it to me with an empty tank of gas. Now I am still waiting on a part that was promised to me last week. More
by Disapoointed
Employees Worked With
Keith
May 23, 2019
Sold me a car with a problem. Highly disappointed! Needed to buy a used car in good condition. The car was from 2012, no reported accidents or issues. We were assured the car was inspected and to be in Needed to buy a used car in good condition. The car was from 2012, no reported accidents or issues. We were assured the car was inspected and to be in perfect condition. A month after it was bought it started to make loud noises, I called the dealership repeatedly explaining the issue and I kept being redirected and promised to get a call back which I never did. I kept getting connected to Derek who seemed completely clueless on the issues I was having and never gave me a call back and each time I would call he would pretend this is the first he's hearing of these issues. I took the car to their dealership in Waterville so they can inspect it and after waiting for over an hour I was told there is a hole in the muffler but they did not have time to give me an estimate or explain what caused the problem. They also charged me $50 for parts and labor saying they changed my oil and oil filters. I kept calling trying to get in touch with a manager, again no success. Took the car to mechanics in my area where they showed me there was severe rust in the system which caused the exhaust and muffler to break and that it is not possible to have that issue after a couple months of driving and me barely putting miles on it. When I finally got a call back from management after months of trying, I received horrible customer service and was told I have to pay for it myself and that it is normal they sell the used cars with rusted out parts, after trying to deny never calling me back, connecting me with management and refusing to take responsibility for this issue persisting a month after I bought the car and not receiving an estimate or a an explanation of the issue during my check up. On top of all that, the mechanics also showed me my oil being on 50% of its life, only 4 months and 1500 miles after the checkup in Waterville, making it clear they lied and never did change my oil or filters, which could have resulted in issues with my engine. Overall, highly dissatisfied and infuriated with the experience and outraged for the money I paid for a car in good condition only to encounter these issues and lack of accountability! It seems as long as you buy a used car they think it means they can sell it to you in whatever condition. Won't recommend! More
by Amanda
Employees Worked With
Brandon Bellows, Derek Burbank
April 29, 2019
Enjoyed my car buying experience! I originally dealt with Zach over the phone, then in person. I was very much impressed with his professionalism and handling of our car buying situati I originally dealt with Zach over the phone, then in person. I was very much impressed with his professionalism and handling of our car buying situation. He kept us informed at each turn and made sure that we were included in each and every decision. I would highly recommend Central Maine Motors to my family and friends and will be back to see them again. More
by Holly
Employees Worked With
Mike Parisien, Zachary Bradley
