Central Maine Motors Auto Group
Waterville, ME
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New Lease I returned to Central Maine Motors for my second round of vehicle leasing. The customer service and attention to detail is wonderful. Very glad to ha I returned to Central Maine Motors for my second round of vehicle leasing. The customer service and attention to detail is wonderful. Very glad to have found a lease on a Toyota RAV4 that suited my needs. More
2019 Corolla I am a returning customer at Central Maine Motors. Bob is always helpful and prepared to answer any questions I have. He truly makes the process eas I am a returning customer at Central Maine Motors. Bob is always helpful and prepared to answer any questions I have. He truly makes the process easier, and I couldn’t be happier with my Toyota! More
Pleasant Experience We were looking for a base model 2019 Toyota Tacoma and Bob was able to find us one at a very reasonable price. He was a pleasure to work with and we We were looking for a base model 2019 Toyota Tacoma and Bob was able to find us one at a very reasonable price. He was a pleasure to work with and we love the truck. More
Pleasant experience My husband is very pleased with the 2018 RAV4 we purchased recently from Bob..He desperately needed to get rid of his 2009 Grand Caravan but kept hang My husband is very pleased with the 2018 RAV4 we purchased recently from Bob..He desperately needed to get rid of his 2009 Grand Caravan but kept hanging on.. No fishing down dirt roads until next summer with this SUV. Bob was patient and of the 4 2018's available felt this was the best one for us. We only wish Bob was a Philadelphia Eagles fan like Ryan but he may come around. More
Great Experience Ben Plaisted is one of the most welcoming, friendly, and professional sales people I have ever worked with. I have purchased two vehicles from Central Ben Plaisted is one of the most welcoming, friendly, and professional sales people I have ever worked with. I have purchased two vehicles from Central Maine Motors working with Ben, and each experience was relaxing and pressure free. Lastly, all staff I encountered were equally as welcoming, friendly, and professional. Great team! More
Excellent Experience Phil Roy gave me his card and I contacted him when I was ready to purchase a vehicle. From beginning to end it was a relaxed, no pressure, no stress Phil Roy gave me his card and I contacted him when I was ready to purchase a vehicle. From beginning to end it was a relaxed, no pressure, no stress experience. While waiting for the vehicle to be ready I purchased heavy duty mats and a cargo mat to protect the carpeting. When the vehicle was ready, Phil took the time to put the mats in my Rav4 XLE. I appreciate this kind of low key sales. Not once did I feel as though I was being pressured to purchase something I did not want. This is what keeps me coming back to Central Maine Toyota. Thank you Phil Roy! More
Friendly, Accommodating, Not Pushy, Bob was prepared and ready to help me find what I was looking for. He did not use high pressure tactics nor did he try to up sell me. I felt he want Bob was prepared and ready to help me find what I was looking for. He did not use high pressure tactics nor did he try to up sell me. I felt he wanted me to be comfortable with the purchase I was making. More
Start to finish, a relaxed and enjoyable experience. From the moment I began looking to the moment I drove off the lot in my new to me Jeep I was impressed with the service I received from Lenny St. Pier From the moment I began looking to the moment I drove off the lot in my new to me Jeep I was impressed with the service I received from Lenny St. Pierre. Being on a limited budget I knew the chances of finding a vehicle of any quality would be slim. Lenny sat down with me and began looking. He read over his list of cars, finding one that was in my price range, but he didn’t think it would work with my disabilities. He found another but he thought the mileage was too high. When we settled on test driving a Jeep Compass I was leary because the seats didn’t look soft, cushioned enough for my troubled hips. What did Lenny do? He told me to take it for the afternoon and drive it to see if I could handle the seats for an extended time. I did and I could. Finding me a loan was difficult as I hadn’t used any credit for over 10yrs. Lenny spent several hours finding me a loan that would work for me and terms that the Central Maine Motors Auto Group would find acceptable. Lenny did it again. He negotiated a deal that made all involved happy. After signing the paperwork Lenny gave me a perfect pink rose and opened my new car’s door for me. This was my first experience as a solo car buyer. Lenny made me feel at ease, not rushed and in control, not to mention his wonderful sense of humor. Lenny St. Pierre deserves a red cape and a Superman badge. He is my hero! I will definitely do business with Central Maine Motors Auto Group again. Thank you Lenny! More
Upsetting with sales lack of disclosure I requested an internet quote on a new Chevrolet Silverado. The initial response was good. The sales person got back to me within a few hours. We disc I requested an internet quote on a new Chevrolet Silverado. The initial response was good. The sales person got back to me within a few hours. We discussed the new vehicle and my desire to trade my current vehicle. I returned more information to the sales person concerning my trade in. Within a few hours I had a proposal. I had some questions concerning the proposal which took almost a couple days to get answered. We were able to agree on a fair purchase price. I didn't realize until I was 10 miles from the dealership this was not a new vehicle. I later learned it had been a demo vehicle with 1700 miles on it. If I had been aware of demo status and mileage I would have negotiated the purchase price differently. In my lifetime I have purchased 13 new vehicles and one demo that I knew was a demo and negotiated accordingly. I guess I now have purchased 2 demo vehicles. I have learned a new life lesson when it comes to buying a new vehicle. Make sure you ask if your new vehicle is in fact new. The only other thing I think I should mention is that the cleanliness of the vehicle was not what it should have been when delivered. More
Amazing I was called a "ghost" for having no credit, luckly my amazing boyfriend had good enough credit for me to get a 2013 dodge ram. Bob van gorden was ama I was called a "ghost" for having no credit, luckly my amazing boyfriend had good enough credit for me to get a 2013 dodge ram. Bob van gorden was amazing & funny as well. :) was a pleasure working with him More