Central Kia of Plano

a great experience I has been in central kia of plano since 2013. And my sale Man Mike white. Has sales me two cars. I am happy with my cars and every time I visit rece I has been in central kia of plano since 2013. And my sale Man Mike white. Has sales me two cars. I am happy with my cars and every time I visit receive the best More

Fast & quick I went to Central Kia Plano and was greeted by KJ Jackson which turned out to be a great experience in purchasing my new car. I went in on a Saturday I went to Central Kia Plano and was greeted by KJ Jackson which turned out to be a great experience in purchasing my new car. I went in on a Saturday morning and I was out of there by noon in my new car. It was so quick I was able to enjoy the rest of my day as he wasted no time. I am disabled and he was able to work with me on my payments. KJ was so professional and treated me with such respect. If I ever need another car I will be back to see him as I know he will take great care of me. More

Best Experience Ever!!! A friend recommended that i go see KJ at Central Kia of Plano to get a car. I was very reluctant to go since i don't have the best credit. I was ver A friend recommended that i go see KJ at Central Kia of Plano to get a car. I was very reluctant to go since i don't have the best credit. I was very nervous and honestly thought if I couldn't at least get a used car, that I'd probably be going home via Uber. But KJ made me feel very comfortable and he was actually able to put me in a brand new 2016 KIA FORTE!!! He is an amazing sales person. I absolutely LOVE my car and I was extremely satisfied with the service there. I will definitely be referring my friends to see KJ at Central Kia of Plano. More

First class customer service I purchased a 2013 Kia Forte from Earnest Hughes at Central Kia Plano and was shocked to find the best customer service I've ever experienced. They wa I purchased a 2013 Kia Forte from Earnest Hughes at Central Kia Plano and was shocked to find the best customer service I've ever experienced. They washed it, filled the gas tank, sat with me and programmed all my devices, took pictures with me, waiting and catered to any and everything request. I'll never go anywhere else!! More

Had a good experience at the dealership. Eric Yes, I had a good experience at the dealership. Eric Grantham was very helpful in showing me all I wanted to see about the KIa Souls , so over all Yes, I had a good experience at the dealership. Eric Grantham was very helpful in showing me all I wanted to see about the KIa Souls , so over all I would certainly recommend the dealership and Eric as very courteous and helpful in assisting me with my decision to purchase a Kia Soul. Dr. Charles Sizemore More

Oil change with appointment 2 hours Doesn't matter what you buy the car for , these days service is everything !!!!! And every time I go there it takes twice the amount of time quoted . Doesn't matter what you buy the car for , these days service is everything !!!!! And every time I go there it takes twice the amount of time quoted .today oil change bought a new tire it was 3 hrs !!! I will go to another dealership from now on and if they do not do any better . Will sell my car !!! More

Don't use Service Department for Repairs I bought my car here and they treated me good, not a problem, had oil changes again with no issues but I had them replace my front bumper because it s I bought my car here and they treated me good, not a problem, had oil changes again with no issues but I had them replace my front bumper because it sits so low I kept going over the concrete blocks. First the guy in the parts area forgot what I ordered, when it did come in they put in on as they said but right away I had to go on a long drive and a part on the side that should have beet fastened was not but it came down, I kept hearing noise, when I found out the part was chewed up, I put it back up and it stayed up the rest of the trip, when I took it in to have it repaired they said I should have brought it into them earlier so they did not stand behind their workmanship. If they would have put it together right the first time we would not be going through this issue, now I have to spend almost $300 to get it fixed because of their lack of standing behind what they do. More

Jason Dowell was helpful and not pushy. Great experience. My buying experience was smoothe and easy. Got the car I wanted at a price I felt was fair. Their inventory is large enough that they will likely have My buying experience was smoothe and easy. Got the car I wanted at a price I felt was fair. Their inventory is large enough that they will likely have a car to fit your needs. Can't say much about service department as just bought my car less than a week ago. More

No Problems In and Out in 2.5 hours. Bought a certified pre-owned 2013 Soul. No issues with sales or finance departments. Easy & Smooth on all activities. In and Out in 2.5 hours. Bought a certified pre-owned 2013 Soul. No issues with sales or finance departments. Easy & Smooth on all activities. More

Paperwork Snafu Central Kia of Plano has serious problems properly filing paperwork. Our older car was used as a trade in for a leased Kia. Apparently the car was sol Central Kia of Plano has serious problems properly filing paperwork. Our older car was used as a trade in for a leased Kia. Apparently the car was sold to a 3rd party reseller. While in custody of the 3rd party reseller the car received a ticket. It took us 3 visits to the resolve the ticket and get Kia to pay for the ticket. Now it appears the 6 months later the car has still not been taken out of my wife's name. When she went there to question why the Manager on duty was very rude and told my wife she needed to do this herself. I have to ask why given that this was not a personal transaction and every dealership I have ever been involved in did this work for us. I will never buy anything from Central Kia of Plano again and at the end of our lease I am determined to go to another Kia dealer in the DFW metroplex. More