Central Kia of Plano

Went in to get my car inspected, because it was getting harder to crank up, in addition to stopping at a stop sign/red light, my car would just shut off. My service guy was Paul, (I've worked with Paul be harder to crank up, in addition to stopping at a stop sign/red light, my car would just shut off. My service guy was Paul, (I've worked with Paul before), so I knew my car was in good hand. I was told that I might not have ot back that day, because they needed to get to the root of the problem. To make a long story short, I talked to Paul later that day and he said they were still waiting on an answer. He called the next morning and said it was the Crank sensor and Spark Plugs. Gave the go ahead to fix it and I was back up and running later that day. Although it hasn't been a full 24 hours, since I've had my car back, my car drives much better. Thanks Paul.... More

Service was done in a timely manner, communication during the process was great. Intake service advisor did not process the coupon that the dealership sent to me, and adjustment was made when I checked. the process was great. Intake service advisor did not process the coupon that the dealership sent to me, and adjustment was made when I checked. More

Always great service. I always come to this location even though there is one closer to my house. Fast and always good work. Never had any problems. though there is one closer to my house. Fast and always good work. Never had any problems. More

Excellent service and quality of the vehicles. They took care of me in short time but answered all my questions. They were patient and very helpful. care of me in short time but answered all my questions. They were patient and very helpful. More

Had a superb experience at this place Paul from service department did a great job 100% satisfied you guys rock would love to recommend you to all my contacts department did a great job 100% satisfied you guys rock would love to recommend you to all my contacts More

Always great customer service and availability time and convenient location .moving from another state its good to feel confident about a service team giving quality work convenient location .moving from another state its good to feel confident about a service team giving quality work More

Kirk Sparks provided me outstanding customer service in addition to excellent servicing of my 2016 Sorento EX. I have had no better service by higher end brands including Audi! Superb customer care! addition to excellent servicing of my 2016 Sorento EX. I have had no better service by higher end brands including Audi! Superb customer care! More

Such a great experience! Everyone was helpful and diligent. I worked with Tim Jordan and he was outstanding. It was clear that he genuinely cared. I would highly recommend the dealership and especial diligent. I worked with Tim Jordan and he was outstanding. It was clear that he genuinely cared. I would highly recommend the dealership and especially Tim! More

Paul Gomez went above and beyond the call of duty while a new short-block engine replacement was serviced on my Kia Soul. It took a couple of months for this big job to be completed, so Paul and Central Kia new short-block engine replacement was serviced on my Kia Soul. It took a couple of months for this big job to be completed, so Paul and Central Kia of Plano fully paid for an Enterprise rental (minus the CDW coverage) and then transferred me into a dealer loaner car when one became available about 2-3 weeks later, again at no cost to me. This is the kind of service you’d expect from a luxury car dealer. This place has treated me better than any other dealership in a very long time. Thanks to Paul and Central Kia of Plano. More

I have had 2 vehs that I purchased and have had serviced at Central Kia. I have always received great service, the service advisors have always been helpful and courteous. Yesterdays visit, furing the time at Central Kia. I have always received great service, the service advisors have always been helpful and courteous. Yesterdays visit, furing the time of Covid 19 was refreshing. Seeing the steps taken to keep all of your employees and customers safe. Thank you. More