
Central Kia of Plano
Plano, TX
Filter Reviews by Keyword
By Type
1,083 Reviews of Central Kia of Plano
Quick service, clean office. Paul Gomez was the advisor that took care of my service and he communicated everything clearly. It was an easy experience and will definitely use the online tool to book again. that took care of my service and he communicated everything clearly. It was an easy experience and will definitely use the online tool to book again. More
Safety recall went smooth and work done quicker than estimated. Service advisor was courteous and talked me though the reason for the recall. I would use central Kia again. estimated. Service advisor was courteous and talked me though the reason for the recall. I would use central Kia again. More
This was my third purchase from Central Kia of Plano. The showroom is clean and pleasant making the process a more comfortable experience. The service department is top notch as well. showroom is clean and pleasant making the process a more comfortable experience. The service department is top notch as well. More
We were very pleased with our experience, with this dealership! Our salesperson, Jett was great! A+ The finance department was well run, and efficient. That kept our time, there, to a minimum! dealership! Our salesperson, Jett was great! A+ The finance department was well run, and efficient. That kept our time, there, to a minimum! Thanks for the great experience, we had!! More
I recommend this dealership 💯.The staff are very professional. Thanks, Edler Maltos (Management Dept) to provided us the best option for buying the Kia Seltos . I love it 😍 Also Thanks KJ (Interne professional. Thanks, Edler Maltos (Management Dept) to provided us the best option for buying the Kia Seltos . I love it 😍 Also Thanks KJ (Internet Sales Manager) for advising us with the Internet System More
I have owned two Kia vehicles and they are great vehicles but what keeps me coming back is the Kia family and I mean that !!!! The service dept is the best of any I’ve EVER experienced !!!! Paul has helped but what keeps me coming back is the Kia family and I mean that !!!! The service dept is the best of any I’ve EVER experienced !!!! Paul has helped me several times and there are none better!!!! More
First time I brought the car to CKP on Tuesday Jan 5, it was about 5 pm and I know my tire pressure was low and at the same time my car needed the 30k mile care. The service advisor at the front desk said n was about 5 pm and I know my tire pressure was low and at the same time my car needed the 30k mile care. The service advisor at the front desk said no one can help me anymore and just make an appt to which I said Saturday 830 am bec I had to go to work on weekdays. I repeated that I have low tire pressure and the advisor told me to go to Discount Tire. I was a bit surprised but I left. Two days later, my low tire pressure alert went off and I did take the car to discount tire but they couldn't find the key for the lug nut and I didn't even know how it looked like or where to find it. In short I was again turned away. I drove 17 more miles with a low tire pressure to get to CKP and Paul Gomez readily assisted me but I was already upset at that time. I never got the name of the other guy who turned me away but I just thought I was stereotyped bec I am a woman who doesn't know any better. Among all your service advisors, Paul is the best and is always very cordial with me and my husband. He talks short and straight but he takes good care of us. He explains car issues in layman's terms which is very kind for me who doesn't talk car. If you ask me, I think he deserves a raise for keeping customers happy. Hopefully all the other advisors learn from him so CKP will remain the favorite KIA service center for plenty of customers. I am still leaving a 5 star rating even though I had a disappointing experience because I still have a 95% good experience with CKP. I just hope they don't disappoint me anymore. More
What an amazing dealership Daylon and David really helped they where so kind and really went above and beyond to make sure I had the best car buying experience! Thank you Central Kia! they where so kind and really went above and beyond to make sure I had the best car buying experience! Thank you Central Kia! More
José Márquez @ Central Kia and finance guy were absolutely wonderful. 10/10 experience. Would definitely recommend to anyone & would absolutely buy a car from them again. absolutely wonderful. 10/10 experience. Would definitely recommend to anyone & would absolutely buy a car from them again. More