Central Kia of Plano

Great team, T. Jordan and finance manager got me back nto vehicle with my n 2 1/2hours vehicle with my n 2 1/2hours More

Service was easy to talk to and dealt with all of the concerns I had beyond the routine maintenance. As a woman, I really appreciated that: No “man-splaining” going on! concerns I had beyond the routine maintenance. As a woman, I really appreciated that: No “man-splaining” going on! More

I truly feel that the service team strives to help the customer understand what needs to be done, and they have treated me with respect and concern. customer understand what needs to be done, and they have treated me with respect and concern. More

Great service and customer serviceWill be back for Great service and customer service Will be back for sure Thank you for the service provided Great service and customer service Will be back for sure Thank you for the service provided More

The dealers take their time and work with you to get exactly what you want. exactly what you want. More

My car buying experience with Central Kia in Plano was delightful and hassle free! I purchased my vehicle Labor Day on September 6, 2021. Upon my arrival into the dealership, the receptionist (didn’t get delightful and hassle free! I purchased my vehicle Labor Day on September 6, 2021. Upon my arrival into the dealership, the receptionist (didn’t get her name), greeted me with a warm smile and wonderful pleasantries! That was magnificent and created a welcoming environment. Daylon and Craig made it enjoyable, and they were informative throughout the process which made it non-complicated. On Friday, January 14, 2022, I had my first oil change and tire rotation done. My Service Rep Trey was equally as cordial, efficient and helpful. Unfortunately, I didn’t get the name of the congenial cashier working the window on Friday evening upon my late arrival at 6:10 (the service department closes at 6pm). She was marvelous and willing to assist me without hesitation in a gracious manor! That is Fantastic Customer Service and I Truly Appreciated Her! Kudos to Everyone I’ve encountered at Central Kia! Respectfully, Brigette McClain More

All are very caring!! Thanks Ed and the others! Wait time was good and the waiting area was comfortable. was good and the waiting area was comfortable. More

Be careful. They said they rotated our tires and charged us for it but didn’t actually rotate them. Only after us catching it did they rotate them. No apology from the GM or Service Manager, not even a foll us for it but didn’t actually rotate them. Only after us catching it did they rotate them. No apology from the GM or Service Manager, not even a follow up call. More

The service is normally good but not for my last visit which was yesterday. I'm back today because of work not completed. which was yesterday. I'm back today because of work not completed. More

Our salesman listened to our needs and was fabulous and Our salesman listened to our needs and was fabulous and knowledgeable to fulfill those needs. We even received the extras we didn't know were there. Our salesman listened to our needs and was fabulous and knowledgeable to fulfill those needs. We even received the extras we didn't know were there. A great buying experience on our 3rd Kia Soul. More