Central Kia of Plano

All I can say is "OUTSTANDING" This was hands down the best experience I have ever had purchasing a vehicle. Joel,Stewart & Zach awesome job! Thank you all for your hard work. down the best experience I have ever had purchasing a vehicle. Joel,Stewart & Zach awesome job! Thank you all for your hard work. More

I initially was just test driving Hybrids to see which one I wanted to purchase in a few months. My credit score is not very good so I was going to pay cash. Stephen was extremely friendly and accommodati one I wanted to purchase in a few months. My credit score is not very good so I was going to pay cash. Stephen was extremely friendly and accommodating. He was very understanding of my position and even after I told him I wasn't buying that day, spent quite a good chunk of time helping me. He just gave me his card and told me to call him when I was ready. Every dealership I went to after that pressured the crud out of me to buy that day even though I told them I wasn't going to. 2 months later in early March, I went back to Central Kia to talk to Stephen about working out a cash price and he ended up helping me purchase a new Kia Optima Hybrid at a very fair price. Stephen is the best car salesman I have ever dealt with and I would recommend Stephen and Central Kia of Plano to anyone interested in purchasing a great car for a great price with excellent service. Central Kia of Plano has a Kia customer for life now because of Stephen. More

This is the third brand new Kia we have purchased from Central Kia of Plano. We keep coming back to this dealership because they go out of their way to help you, everyone is friendly, and they make sure Central Kia of Plano. We keep coming back to this dealership because they go out of their way to help you, everyone is friendly, and they make sure you get the car you are hoping to buy. We've recommended this dealership to many of our friends and family! We love our Kia Forte! More

We had an excellent experience the moment that we met with Bryan, He kept in touch by phone & text the entire week before we purchased our Forte, he made sure to meet all of our requirements that we want with Bryan, He kept in touch by phone & text the entire week before we purchased our Forte, he made sure to meet all of our requirements that we wanted on our car and stayed within our budget of our monthly payment, the moment we walked into the Dealership there was no waiting we were met right away by Bryan who gathered the rest of the paperwork from us and then walked us to the Finance Manager: Stewart Lawson who was in our opinion a Great person to work with he took the time to answer all of our questions and gave us great advice on moving up to a Sorento when the time is right for us. We then were directed to meet with Lawrence Curry (again no waiting) and he took us to our car and answered all of our questions and showed us how to use the bluetooth and some other features of the car, everybody that we worked with made sure that we had all of there business cards and even Mr. Curry called us from his phone so that we would have his number already in our phone if we had any problems at all. We contacted Emily Bradbury to get the windows tinted and again was met with great customer service and was very pleased on the great job they did on the windows and taken care of our car. This has been the best experience in purchasing a car that we have ever had and will definitely come again to purchase our next one and will refer this Kia Dealership to anybody that is looking at purchasing their next vehicle More

From the moment we walked in Paul Gomez was very friendly and helped us find a car. Very knowledgable and nice. Stewart from the financing dept took the time to explain different options we had and was very and helped us find a car. Very knowledgable and nice. Stewart from the financing dept took the time to explain different options we had and was very patient and friendly. Overall we had a great experience at the dealership. More

My wife was looking to get a new vehicle we had been looking at many different dealerships until she finally found the car that she wanted at a good price, or so we thought. They had about 8 different looking at many different dealerships until she finally found the car that she wanted at a good price, or so we thought. They had about 8 different Kia Souls listed at $15,319 on cars.com they also had some on their own website which was listed as a base model automatic transmission. When she told me about this I decided to give them a call just to confirm the price and availability. When they answered the phone I asked the person which was Norman about the different vehicles and in specific a black one because mi wife had her heart set on that one. Norman on the phone confirmed that they had those vehicles available at that price and they indeed where automatic. He then asked me when we were interested in purchasing the vehicle; I told him that if it was that price we would be there before they closed for business that day. He said when you come in just ask for Norman. We then got in our car to make the long drive from Arlington to Plano just to get there and find out that the Kia Souls I had asked about where all manual transmission and they can set us up in an automatic for $17,200. Talk about a shock to us when in their advertising was one thing and there it was something completely different. My wife and I were really disappointed and we just decided to leave. I don’t recommend anybody fall for the false advertising. They should really honor the price they list the vehicles. More

I had a great experience at Cental Kia of Plano. Michael White was my sales guy. He was very straight forward and upfront. He was not the typical "car sales man". He never gave me the run around and was not White was my sales guy. He was very straight forward and upfront. He was not the typical "car sales man". He never gave me the run around and was not aggressive at all. He never called to harass me like most do, he was quick to respond to any questions or concerns I had, and was very patient with me while I took time to decide if it was the right car for me. I couldn't have asked for a better experience. Such a nice guy; honestly!! I also worked with Bryan Bauer who is one of the floor managers. He was very informative and upfront also. A few other people came over to introduce themselves and were very nice and welcoming. I ended up leasing a 2013 Kia Optima EX GDI. I am in love with it! It is a luxurary car with at an affordable price. The guys at Kia worked FOR me to get the price I wanted with no hidden schemes or curve xxxxx at the end. Overall, it was an exceptional experience!! I would recommend Central Kia of Plano to anyone! Go see Michael White... Tell him I sent ya! More

I decided to do business with Kia of Plano because of the professionalism of Mr. Blake Box and the "I can't quite attitude of Mr. Stephen Cantrelle. Mr. Stephen Cantrelle understood my skepticism and apprehe professionalism of Mr. Blake Box and the "I can't quite attitude of Mr. Stephen Cantrelle. Mr. Stephen Cantrelle understood my skepticism and apprehensions about making a decision to purchase a vehicle the same day. I am proud to say that both Blake and Stephen calmed both my skepticism and fears. He made my wife and I feel that he understood our situation and that he had a stake in our decision making. I believe Kia of Plano have a great team and this great experience flows down from Kia's Leadership (i.e. GMs and Manager). I believe that Kia's Leadership is rooted in a simple idea that we have a stake in one another, and that what binds us together is greater than what drives up apart, and that if enough people (customers and Kia's staff) believe in the truth of that proposition and act on it, then we might not solve every customer problem, but we can get something meaningful done and sell you a great KIA OPTIMA... My only regret is that I did not meet this sales team earlier. Kia's sale team will go to the end of the earth to meet your needs. Great Job to Blake and Stephen on a job WELL DONE!!! More

We went to get our car serviced and went to look at cars in the showroom, it was a GREAT EXPERIENCE, ended up test driving a Sorento, and drove it home. The time it took to process all paper work was so qu in the showroom, it was a GREAT EXPERIENCE, ended up test driving a Sorento, and drove it home. The time it took to process all paper work was so quickly and professional, we will recommend Central Kia to friends and relatives and definitely go back and purchase another car. More

We arrived at Central Kia and were met by Mike White, a salesman at the Central Kia Plano location. He was very nice and greeted both my family and I. Mike sat us down and went through exactly what we were salesman at the Central Kia Plano location. He was very nice and greeted both my family and I. Mike sat us down and went through exactly what we were looking for, and ended up giving us a great deal of information that helped us pick our vehicle. We let him know how much we were looking to spend and what kind of vehicle we were looking for, and we were quickly led to the lot to look inside and drive multiple vehicles. Mike pointed us toward a Kia Forte, because of its size and features, but also because it had a rebate available, which would help us meet our financial goal. Mike was very helpful and knowledgeable, going through all of the features of the vehicle, as well as hospitable to my wife, son and I. From there we met Brian Bauer, who is the floor manager of CKP. Although floor managers have a reputation of being very pushy and forceful, we received the exact opposite with Brian. He was very understanding of our needs, and worked extremely hard to get the deal done so that we were both pleased. The entire negotiation process was very smooth and professional, as well as painless! We never felt like we were getting the run around or being deceived. I was able to speak to Bobby Soto, the Manager at CKP, and was very pleased. The atmosphere that he has created with his team is one of honesty, respect, and most importantly service are both evident with Mike and Brian, but also with Bobby himself. He was very helpful in the trade process of our vehicle, as well as closing on our new Kia. I told my wife to get used to driving off the Central Kia-Plano lot in a new Kia, because that is something we will be doing for many years to come!! Outstanding Dealership!! More