Central Kia of Plano
Plano, TX
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1,080 Reviews of Central Kia of Plano
They have had our car for the engine recall since November of 2022. Paul and Emily will no longer return calls. Do not go to this dealership for any reason. November of 2022. Paul and Emily will no longer return calls. Do not go to this dealership for any reason. More
They did awesome with informing me in the plan for what was wrong. They are quick and efficient when it comes to your servicing, and try their best to accommodate you in the process. Very friendly staff to was wrong. They are quick and efficient when it comes to your servicing, and try their best to accommodate you in the process. Very friendly staff too!! I am so pleased. More
Purchased new vehicle, service dept damaged the vehicle during service, they acknowledge responsibility but not willing to resolve. You should give serious though before dealing with this dealership there during service, they acknowledge responsibility but not willing to resolve. You should give serious though before dealing with this dealership there are better options out there. More
Update: Still a great dealership! Will continue to be a service and sales customer. The service department is honest and very helpful. I heard today they are building a new facilit Will continue to be a service and sales customer. The service department is honest and very helpful. I heard today they are building a new facility close to their old one. Can't wait to see it! Original: I have been a multiple Kia vehicle owner since 2011 and have always taken my vehicles to their service center. I've always had a wonderful experience with all the staff, from the customer service crew, cashier's and technicians. I've always felt confident they were honest with my maintenance or repairs. Definitely recommend. More
I've been going to this dealership for over a decade, and they have always provided amazing service. They are always helpful and informative, explaining what's needed and why and what can wait. I'm so gratef they have always provided amazing service. They are always helpful and informative, explaining what's needed and why and what can wait. I'm so grateful for the help and work the team does to keep my car running well. More
outstanding customer service, will definitely recommend your dealership. ..look forward to buying my my next Kia from your dealership..thank you.. your dealership. ..look forward to buying my my next Kia from your dealership..thank you.. More