Central Houston Nissan
Houston, TX
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I know this review has been in the works for a while. I had to take a while away from work to take on the car buying experience and had to play catch up at work. This review is for Chris Bennett and Josh had to take a while away from work to take on the car buying experience and had to play catch up at work. This review is for Chris Bennett and Josh Aldrete, who made this, purchase a good experience. We were in the market for a larger vehicle and were very unsure as to what would work for our growing family. With such a broad selection, this decision was going to be tough. After all buying a vehicle is one of the largest purchases, we make trough out life. This brings a personal level of stress that is added to the stress we feel from the Dealerships and sales personal. This was a three weeklong exercise that both Chris and Josh didn't lose their patients while we went between vehicles. They gave us the space needed without pressure to make this choice. We have bought over five cars and I would have to say that this was the best experience we have had hands down. Their costumer service was at a premium and would recommend Baker Nissan South to anyone in the market for a vehicle. Hats off the Chris, Josh, and Beth from finance for a job well done. More
From the moment i walked in, i was greeeted and i asked for Mr. Bennett,( he was highly recommneded)and was asked if i wanted anything to drink. As I waited for Mr. Bennett, several employees wanted to ma for Mr. Bennett,( he was highly recommneded)and was asked if i wanted anything to drink. As I waited for Mr. Bennett, several employees wanted to make sure i had been helped,, GREAT CUSTOMER SERVICE!!! Mr. Bennett worked hard and took the extra mile to get me out of a bad situation that i had with my trade in vehicle... not only did he help me, but he got me the vehicle i wanted, and the payment that i was needing. I never imagined that anyone would be able to help me ... i had already tried another local dealer and they couldnt help me. I can only say thanks to BAKER NISSAN SOUTH and Mr. Bennet for a superior job!!! and financing was a breeze and they helped me get the payment i needed to be!! a million , trillion thanks!!!! More
I wanted to take a moment to provide some feedback on the service I received from Mr. Edward Jackson. I would like to thank Mr. Jackson for his efforts to make the purchase of the new 2013 a present one service I received from Mr. Edward Jackson. I would like to thank Mr. Jackson for his efforts to make the purchase of the new 2013 a present one. He has answered any questions very professionally. Mr. Jackson demonstrated his dedication to provide customer satisfaction and represent that Nissan stands by their products and Nissan quality. More
Amazing customer service. First time buyer, and felt extremely comfortable the whole time. Everything was done in the fastest and most professional way possible, and got out at a timely manner. Thank yo extremely comfortable the whole time. Everything was done in the fastest and most professional way possible, and got out at a timely manner. Thank you so much for all your help, i'm loving the new car and plan on doing business with y'all in the future! More
I am happy to say my experience was excellent. Chris Bennett and Steve Dean went above and beyond to make sure that I was completely satisfied. Both where very professional and had me smiling from ear Bennett and Steve Dean went above and beyond to make sure that I was completely satisfied. Both where very professional and had me smiling from ear to ear. I was well taken care of. Great job Chris!! I was referred by another customer of Chris Bennett and I'm pleased to say I have already refered him to friends and family as well. More
As soon as we stepped out of the car, we were greeted by a few sales men asking if we needed any help. We told them we were looking for another salesmen that I had already been talking to. They pointed me a a few sales men asking if we needed any help. We told them we were looking for another salesmen that I had already been talking to. They pointed me and my family to the front door. We walked in and were greeted again by several salesmen by the front lobby it seemed assuming that it was since there were tables and sofas near the door. It seemed very busy and everyone was talking to either each other or to customers around. We went to the front desk and asked if they could page Chris Bennet for us. We waited and waited nobody seemed to come ask again if Chris has came by. We waited for maybe 15 almost 20 minutes until I just went ahead and called his cell phone. No one picked up. I was very anxious being that this was my first time here and first time meeting him so I didnt see him around. Finally I heard a familiar voice and approached him and told him who we were. He was very apologetic about the wait. He didnt know that he was paged and he said he was out for a test drive. We understood being that it was the first week that the pre orders for the Altima arrived. I was excited to see my car. We he came to get us for the test drive, it was amazing!!! When we came back, we checked out the car and details while Chris gave us time to do so. He checked back with us showing us the features of the car and how to use certain buttons on key and in car. He then left us again so we could have time in the car. Finally he came to get us and asked if we were ready to look at payment options and fill out some paper work. We came back to the office and got started, told us more about car, and answered any questions I had in mind. When the financing started, it was the longest wait since they were down an associate and computers were slow. We waited for a couple hours. I think we were the 2nd to the last group to go. Financing took the longest since we were going back and forth with the interest rate since my dad was co-signing, he wasnt satisfied with the overall rate in the beginning. It wasnt as bad as I thought in the end. They were very helpful and understanding. I would highly recommend them to any friends and family members that would be interested in purchasing car or just service for their car. More
I went in the dealership looking for a used Rogue, 2 to 3 years old, with low miles under 20k. Chris said how about a new Rogue close to that? A hour and a half later, I was the owner of a new 2012 Rogue a years old, with low miles under 20k. Chris said how about a new Rogue close to that? A hour and a half later, I was the owner of a new 2012 Rogue at a price I could live with. More
Dear Baker Nissan Staff, Mr. Franks and Billy treated me Dear Baker Nissan Staff, Mr. Franks and Billy treated me like I was the only person in the dealership. They spend a lot of time with me to ensure al Dear Baker Nissan Staff, Mr. Franks and Billy treated me like I was the only person in the dealership. They spend a lot of time with me to ensure all my needs and requests are met. I have never been treated so kindly and with respect in any other dealerships. This was the most joyfull car buying experince I have ever had. THANK YOU! Best Regards, Farhad H Tehrani More
I have already referred a new customer to Chris Bennett. I talked with him over the phone first and told him exactly what my situation was. He had vehicles pulled for me to driver and look at when I got to I talked with him over the phone first and told him exactly what my situation was. He had vehicles pulled for me to driver and look at when I got to the dealership. Although a trade / new purchase is just a very time-consuming situation, he and all the people we dealt with streamlined it as much as possible. More
Mr Bui was outside the dealer when I first came in. Just saw him and had the feeling "This is the person that is going to do everything to help me on buying a new car". Very professional, respectful and a h saw him and had the feeling "This is the person that is going to do everything to help me on buying a new car". Very professional, respectful and a human being that wants to do his job as a enjoyable and beyond buyer expectations experience. I definetely recommend him as the best seller I ever met. Mr Ayala (speak perfect english and spanish)help me trying to do the best, as hard as possible and with respect and kidness. Thank a lot. Wishing you'all a long lastin successfull career. Sincerely, Alfredo Galvez More