
Central Houston Nissan
Houston, TX
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My husband and I were looking to get a safe reliable vehicle. We really liked Nissan so I went online and made an inquiry for a Nissan Versa. Chris Bennet was the first to reply to my inquiry and gave m vehicle. We really liked Nissan so I went online and made an inquiry for a Nissan Versa. Chris Bennet was the first to reply to my inquiry and gave me a call to come by and see him. We were expecting to get a used vehicle with high mileage because of our credit history. Not at this dealership! Chris Bennet put us in a brand new 2013 Nissan Versa! The approval process was easy because we got approved through Nissan. Beth Northern even worked with me on extending my warranty from 5 years to the 6 years we had the loan for. Everyone was so wonderful there. There customer service is the best I have come across too. I would recommend this dealership to my family and friends not only because they worked hard to get us in the vehicle we wanted, but because the quality of service there is awesome. Baker Nissan South-Drive Away Different More
I wanted a Nissan Pathfinder 2013 in Mocha Stone color - Platinum Premium since October of 2012. After Nissan released the information, that 2013 Pathfinder was going to be in the market, however the truth Platinum Premium since October of 2012. After Nissan released the information, that 2013 Pathfinder was going to be in the market, however the truth was far from it. Steve Dean is the General Manager of Baker Nissan South and he said he was working on getting it. Every 10-15 days he would call and say "Well, Nissan is still not sending the car because there are some issues BUT I am on your side and I will make sure you get it!" Now we are talking about four and half months delay. Any other customer would have given up - but Steve assured and said that he will somehow make it. Guess what he finally got THE CAR I WANTED in THE COLOR I WANTED AND WITH THE PLATINUM PREMIUM OPTION!!!!!!!!!!!!! This man was true to HIS EVERY word and truly made THIS CUSTOMER HAPPY. Plus he gave me a fabulous rate along with the VPP discount that was only eligible for the month that it was available in (October - November 30). Any other Dealership would have said " Ma'am - thank you but No Thank you - we can not honor this VPP because its outdated" But not STEVE!! He knew how badly I was waiting for this car and how much time I had waited. He said " I will give you this discount (which was quite an amount as I work for an 'A' listed company ( the top 500 list of Nissan). His entire team - Kenny Franks and Ashley Reeder ( OTHER TWO FABULOUS EMPLOYEES OF BAKER NISSAN SOUTH bent over backwards to make me happy because of the committment and assurance he had given me. NOW THAT'S WHAT I CALL - 'WORLD CLASS COMMITMENT' !! STEVE DEAN - YOU ROCK!! God Bless you for making this customer truly happy! More
my saleman Shane williams is a great salesman but i didn't like hime. Shane has been trying to put me in a new car for a year and everytime i left i was dissapointed bevause i would be there for hours didn't like hime. Shane has been trying to put me in a new car for a year and everytime i left i was dissapointed bevause i would be there for hours and have to miss work because i wanted a new car. he would always call me and have me come in to help me with a car and i would always tell him no because i knew i would not be walking out with a car. now i realized that is was not shane's fault, he was trying to help and my credit was messed up. shane is as great salesman because he never gave up and when i finally walked out with a car i was so happy and glad that he never gave up on me More
Chris Bennett, I just wanted to say "Thank Chris Bennett, I just wanted to say "Thank You". This has been an crazy experience and I appreciate Chris Bennet for being patience with me. You ha Chris Bennett, I just wanted to say "Thank You". This has been an crazy experience and I appreciate Chris Bennet for being patience with me. You have kept your word and that means a lot to me. You have gone above and beyond my expectations. You have respected me from day one when I was frustrated from the very beginning. I love my new car and I just wanted to make sure everything is ok. I did speak with Nino and he has reassured me I have a good vehicle. I do feel better now and I just wanted to let you know I think you are the best! I think I can finally de-stress.I also wanted to apologize if you have caused you any anxiety with all if the emails. Keith Conner, I just wanted to say "Thank You". You have been very paitent with me and have remained positive and uplifting during this ordeal. Thank you for your suggestions. Because of those suggestions, I am able to enjoy my 09 Altima. Thank you for reassuring me. You will be my dedicated Service Representative. You went above and beyond what I expected and I honestly can't thank you enough. Great Job!! Mr. Garcia Thank you for reassuring me that I would get the best service no matter my decision. I appreciate that! Edythe Woodard, Ms. Woodard wasn't directly involved, but her pleasant smile and kind words when she saw me stressing were a big help. Thank you for recognizing the needs of your customers. More
Baker nissan south is by far the best dealership they treat you like family and the sales people go way beyond what you would expect they would do for a buyer treat you like family and the sales people go way beyond what you would expect they would do for a buyer More
This is my second time buying from Baker Nissan South. The first time, I purchased a certified preowned vehicle and this time I purchased a new car. Shane Williams was my salesman and I must say, he was G The first time, I purchased a certified preowned vehicle and this time I purchased a new car. Shane Williams was my salesman and I must say, he was GREAT!!! He made my car buying experience hassle free. Johnny McFolling reassured me that everything would be alright. He answered any questions that I had with an upfront and truthful answer, NO BS!!! James Thomas also was great, giving me upfront answers and he truly kept me laughing. About two weeks ago, I had to come in and get work done on my previous car. I must say that Keith Conner is one of the best service managers I've encountered yet. He explained the work that needed to be done on the car, so that I could understand completely. My overall experience at this dealership has been GREAT and I will be recommending them. More
Really nice customer service. Friendly and really easy to work with. This is the our second car from the same associate. Anybody would go back work with. This is the our second car from the same associate. Anybody would go back More
Chris - Fighter for his customer helped get me the lowest Chris - Fighter for his customer helped get me the lowest price on car John Mcfolling - Man of his word and integrity in addition helped get me Chris - Fighter for his customer helped get me the lowest price on car John Mcfolling - Man of his word and integrity in addition helped get me the most dollars for trade in John Mesa - Made the worst part of buying a car a pleassurable experience (closing out sale) Paul Morgan - Z expert very knowlegeable and aswered all my questions about the car More
My experience with Baker Nissan South was great! As a hard working mom of three, I needed to upgrade my current vehicle, a 2012 Nissan Altima, for something more spacious to accommodate growing my family hard working mom of three, I needed to upgrade my current vehicle, a 2012 Nissan Altima, for something more spacious to accommodate growing my family. I have always loved the Nissan Armada. It has a great external body design and of course a spacious interior. I submitted an inquiry about the Armada to Baker Nissan and Chris Bennett contacted me regarding my interest. I had previously been to two other dealerships and was not able to get financed for my dream vehicle so I had given up hope that any one could ever help me. When Chris called me I explained my situation to him so I would not waste his time. He did not let my story of getting denied twice intimidate or persuade him to not help me. He promised me that he would put me in the vehicle of my choice and to give him a chance. He kept in contact with me until I finally came to dealership! I brought my Altima to be appraised and he told me to give him some time to work on getting me into the Armada. I thought he was not going to be able to help me but boy was I wrong. The awesome finance team got me financed!!! The only problem was, I was approved but I did not want the model. I wanted a model with leather seats versus cloth. So Chris went to work again and of course was able to get me the one I wanted. We had been going back and forth communicating for almost three weeks about this vehicle. During that time I was indecisive about paying a larger car note. Chris never gave up on me even when I had. He stayed very professional, encouraging, and friendly from the moment I met him. I am so glad blessed to have had Chris as my car salesman. If not, my family would not be enjoying our new 2013 Nissan Aramada. Thank you Chris Bennett for all your hard work and dedication to making a difference in the lives of the people you serve. If I could give you a higher rating, I definitely would! Great job and great customer service! More
It was a great experience and I was given a great price. Billy provided me with excellent customer service. The finance manager, John Mesa was very helpful. I would recommend this dealership and these peop Billy provided me with excellent customer service. The finance manager, John Mesa was very helpful. I would recommend this dealership and these people to others. More