Central Houston Nissan

I had a great experience with Baker Nissan, Mohit was my sales person and I am so happy with my purchase. Mohit was so friendly and although I had chosen another car in another dealership, after visiting Ba sales person and I am so happy with my purchase. Mohit was so friendly and although I had chosen another car in another dealership, after visiting Baker Nissan I have made a purchase there and canceled my appointment with the other dealership. More

I started on internet and had prompt response from Angel in less than two hours. He had two cars that met my criteria for me to view upon arriving on the next day. There was no high pressure sales. He in less than two hours. He had two cars that met my criteria for me to view upon arriving on the next day. There was no high pressure sales. He was aware that I had been to Kelley Blue Book and knew the fair price for the model and after talking to Kenny came back with a price that matched. I accepted and from there he and John took me through paperwork and had the car prepped in less than 90 minutes. I appreciated how I was not delayed and given full attention. Everyone was friendly and liked to joke around a bit. I enjoyed talking to them. My only issue was in the prepping. The Frontier had been sitting under oak trees and the bed was stained by falling acorns and other material. I had to power wash it after I got it home to fully get it clean. I also had to come back to the dealership to get a registration paper that was omitted in my packet. Angel was adamant about his desire to do whatever it took to make me happy, he gave me a tour of the service area and introduced me to the reps. He explained the free service and the warranties. I felt like he not only wanted to make me happy with the purchase but also the after sale experience. More

This is my second car from Baker dealership.I needed a specific color (wife thing). I researched the Baker inventory for the vehicle initally but somehow didnt see the vehicle I wanted so therefore I st specific color (wife thing). I researched the Baker inventory for the vehicle initally but somehow didnt see the vehicle I wanted so therefore I started researching other dealers and found the dealer with the car. Called the dealer verified they had the vehicle, advertising a good deal. Got there made sure I was going to talk with the person who can deliver my needs. As we farted around walking the lot looking for the vehicle, negative results. After about 45 minutes the maintenance guy confessed that he did a dealer trade last Monday so no go Mo. (hopefully he will be retrained to take things out of inventory). I asked to do a dealer search with leadway but needed the color. Vehicle located thought we agreed to the negotiated price, got into finance reviewing things, things not right, so once again no go Mo. So I tapped into my Ipod and played the Nancy Sinatra song "These Boots Are Made For Walking" which I did in my Nike's. Had to go in my covert mode to find where the vehicle was and SCOREEEEEEE. Called Baker North gave him the stock number not there but is at the South store which he gave me a contact number who was Paul Morgan. The person at the North location said he would call Paul and let him know I was coming and the vehicle would be at the front for me to look at. Spot on with that handoff. Was met by Paul and the process began. Paul crunched the numbers and was helped with the paperwork by Chris Bennett to expedite things.Chris was very personable and dealt with this grumpy old man very well. Never seen that teamwork in my many transactions before. Now Ray (sales manager) comes into the picture to review the final figures with me to make sure things are squared with me and that indeed this is what I want. Spot on again. A lot the of the paperwork that was completed I normally dont review untill finance. Bam Boom Pow in and out of finance with final signatures, thanks James Thomas, plus we determined the meaning of Life. Get with James on our answer. Bottom line that was team work at its best. Not going to name the dealership who I left however lets do my 4th grade math. If an old man leaves a dealership at a certain tme and travels at 55 mph and arrives at another dealership in 15 minutes later how far apart would these dealerships be from each other? But with that said the sales manager dropped that ball. Not at Baker South. Great Job hope that teamwork continues for us consumers. Also the GM introduced himself at the Baker South location, sorry I can only remember GM whats his face? Thats not a slam appreciate his time and hope he appreciates the people that I came across today. More

My husband and I were looking to get a safe reliable vehicle. We really liked Nissan so I went online and made an inquiry for a Nissan Versa. Chris Bennet was the first to reply to my inquiry and gave m vehicle. We really liked Nissan so I went online and made an inquiry for a Nissan Versa. Chris Bennet was the first to reply to my inquiry and gave me a call to come by and see him. We were expecting to get a used vehicle with high mileage because of our credit history. Not at this dealership! Chris Bennet put us in a brand new 2013 Nissan Versa! The approval process was easy because we got approved through Nissan. Beth Northern even worked with me on extending my warranty from 5 years to the 6 years we had the loan for. Everyone was so wonderful there. There customer service is the best I have come across too. I would recommend this dealership to my family and friends not only because they worked hard to get us in the vehicle we wanted, but because the quality of service there is awesome. Baker Nissan South-Drive Away Different More

I wanted a Nissan Pathfinder 2013 in Mocha Stone color - Platinum Premium since October of 2012. After Nissan released the information, that 2013 Pathfinder was going to be in the market, however the truth Platinum Premium since October of 2012. After Nissan released the information, that 2013 Pathfinder was going to be in the market, however the truth was far from it. Steve Dean is the General Manager of Baker Nissan South and he said he was working on getting it. Every 10-15 days he would call and say "Well, Nissan is still not sending the car because there are some issues BUT I am on your side and I will make sure you get it!" Now we are talking about four and half months delay. Any other customer would have given up - but Steve assured and said that he will somehow make it. Guess what he finally got THE CAR I WANTED in THE COLOR I WANTED AND WITH THE PLATINUM PREMIUM OPTION!!!!!!!!!!!!! This man was true to HIS EVERY word and truly made THIS CUSTOMER HAPPY. Plus he gave me a fabulous rate along with the VPP discount that was only eligible for the month that it was available in (October - November 30). Any other Dealership would have said " Ma'am - thank you but No Thank you - we can not honor this VPP because its outdated" But not STEVE!! He knew how badly I was waiting for this car and how much time I had waited. He said " I will give you this discount (which was quite an amount as I work for an 'A' listed company ( the top 500 list of Nissan). His entire team - Kenny Franks and Ashley Reeder ( OTHER TWO FABULOUS EMPLOYEES OF BAKER NISSAN SOUTH bent over backwards to make me happy because of the committment and assurance he had given me. NOW THAT'S WHAT I CALL - 'WORLD CLASS COMMITMENT' !! STEVE DEAN - YOU ROCK!! God Bless you for making this customer truly happy! More

my saleman Shane williams is a great salesman but i didn't like hime. Shane has been trying to put me in a new car for a year and everytime i left i was dissapointed bevause i would be there for hours didn't like hime. Shane has been trying to put me in a new car for a year and everytime i left i was dissapointed bevause i would be there for hours and have to miss work because i wanted a new car. he would always call me and have me come in to help me with a car and i would always tell him no because i knew i would not be walking out with a car. now i realized that is was not shane's fault, he was trying to help and my credit was messed up. shane is as great salesman because he never gave up and when i finally walked out with a car i was so happy and glad that he never gave up on me More

Chris Bennett, I just wanted to say "Thank Chris Bennett, I just wanted to say "Thank You". This has been an crazy experience and I appreciate Chris Bennet for being patience with me. You ha Chris Bennett, I just wanted to say "Thank You". This has been an crazy experience and I appreciate Chris Bennet for being patience with me. You have kept your word and that means a lot to me. You have gone above and beyond my expectations. You have respected me from day one when I was frustrated from the very beginning. I love my new car and I just wanted to make sure everything is ok. I did speak with Nino and he has reassured me I have a good vehicle. I do feel better now and I just wanted to let you know I think you are the best! I think I can finally de-stress.I also wanted to apologize if you have caused you any anxiety with all if the emails. Keith Conner, I just wanted to say "Thank You". You have been very paitent with me and have remained positive and uplifting during this ordeal. Thank you for your suggestions. Because of those suggestions, I am able to enjoy my 09 Altima. Thank you for reassuring me. You will be my dedicated Service Representative. You went above and beyond what I expected and I honestly can't thank you enough. Great Job!! Mr. Garcia Thank you for reassuring me that I would get the best service no matter my decision. I appreciate that! Edythe Woodard, Ms. Woodard wasn't directly involved, but her pleasant smile and kind words when she saw me stressing were a big help. Thank you for recognizing the needs of your customers. More

Baker nissan south is by far the best dealership they treat you like family and the sales people go way beyond what you would expect they would do for a buyer treat you like family and the sales people go way beyond what you would expect they would do for a buyer More

This is my second time buying from Baker Nissan South. The first time, I purchased a certified preowned vehicle and this time I purchased a new car. Shane Williams was my salesman and I must say, he was G The first time, I purchased a certified preowned vehicle and this time I purchased a new car. Shane Williams was my salesman and I must say, he was GREAT!!! He made my car buying experience hassle free. Johnny McFolling reassured me that everything would be alright. He answered any questions that I had with an upfront and truthful answer, NO BS!!! James Thomas also was great, giving me upfront answers and he truly kept me laughing. About two weeks ago, I had to come in and get work done on my previous car. I must say that Keith Conner is one of the best service managers I've encountered yet. He explained the work that needed to be done on the car, so that I could understand completely. My overall experience at this dealership has been GREAT and I will be recommending them. More

Really nice customer service. Friendly and really easy to work with. This is the our second car from the same associate. Anybody would go back work with. This is the our second car from the same associate. Anybody would go back More