Central Houston Nissan

Very friendly and professional team, highly recommend them. Team took the time and always kept the respect for the customer. Compare to other Nissan dealer, this on is the best by far. them. Team took the time and always kept the respect for the customer. Compare to other Nissan dealer, this on is the best by far. More

Tuyen and Ms. Beth Northern were friendly, informative, hard working and gave me hope throughout the process! They were patient and caring, they made my experience of buying my first brand new car, AMAZING hard working and gave me hope throughout the process! They were patient and caring, they made my experience of buying my first brand new car, AMAZING. They took in consideration of my convenience, and made it possible for me to drive off the lot with my new car and a bright smile! The customer service was terrific. Tuyen made sure I picked the right car with the right price and that it was a car that had features I wanted! How awesome is that? Just want to say thank you to the Nissan Baker team! It was pretty cool to have all the staff thank me and congratulate me on my new vehicle as I left, that made me feel great to know they cared. Ms. Beth closed out the deal with quick paper work and walked me through everything I needed to know. She knew how excited I was to drive off the lot and she made the process simple and easy! Theres some things you cant get trained on and these two just have a natural people's personality and 10 star customer service skills! Im enjoying my brand new 2013 Nissan Altima! Keep up the good work!!! More

Chris Bennett, Steve Dean, and James Thomas made my car buying experience the best I have had. I got an amazing deal and they all worked together to make sure I had a smile on my face!! I would recommend B buying experience the best I have had. I got an amazing deal and they all worked together to make sure I had a smile on my face!! I would recommend Baker South to anyone wanting to get a new Nissan!! This is my second Baker South vehicle so they must be doing something right!! More

I found the dealership to be typical hustle / bait and switch tactics disturbing. Went to look at Rogue, was shown Murano. Told the dealership in process of buying home (car totaled in hail), had certai switch tactics disturbing. Went to look at Rogue, was shown Murano. Told the dealership in process of buying home (car totaled in hail), had certain parameters to stay within and that I had financing through my own bank. They gave me an interest rate that was about 1.5% higher than my bank and the finance department says, "oh that doesn't really matter." When I went to another dealership with that same financing company found that Baker Nissan had increased the interest rate on their own about 1.5% from what they were getting. And the worst part is they sent out inquiries to about 10 places, so now in the middle of purchasing a home I have all these hard inquiries on my credit -- EVEN AFTER I TOLD THEM I HAD FINANCING. This recent car purchasing experience has been the worst ever for me. Somebody really needs to do something about the "bait and switch" crap. What good does it do to research online if the car "just got sold yesterday" ... ? More

This was the best car buying experience I have had. Due to unforeseen circumstances on my part, the buying process took much longer than normal. My sales professional Chris Bennett, was extremely friendly, to unforeseen circumstances on my part, the buying process took much longer than normal. My sales professional Chris Bennett, was extremely friendly, courteous, professional and patient through the whole process. When I arrived at the dealership, they were prepared and ready to complete the transaction. This shortened the time to complete the transaction. The entire staff was very friendly and went out of their way to make this a positive experience. I will definitely recommend Baker Nissan to anyone in the market for a vehicle. More

Customer service was horrible and after the car was sold they could care less about the customer. Would not recommend this location EVER! Truly Saddened they could care less about the customer. Would not recommend this location EVER! Truly Saddened More

I have just retired my15 year old (1998) Nissan Altima - purchased from another dealership. I revisited that Dealership but did not like the demeanor of the individuals that initially approached me. I purchased from another dealership. I revisited that Dealership but did not like the demeanor of the individuals that initially approached me. I called Baker Nissan South, at the recommendation of my Credit Union - that I called a Fleet Manager- Ed Jackson. I was able to look around and was not talked to in a pushy way. Initially tried to incorporate my visits with my husbands' schedule however we were not able to keep the appointments initially set. Ed Jackson was very patient and I thought based on the amount of times I had to re-schedule he would just say "come when you can do not bother to call" BUT he did not do that. My visits I was accompanied by my daughter instead of my husband and we were able to take our time and tell Ed which vehicles we were interested in. He made himself available even through a family emergency. Based on my selections - Mr. Jackson found the perfect car for me, based on what I liked and showed me a Certified Pre-Owned 2012 Nissan maxima. I LOVE IT!!!! Every person involved from opening the door at the dealership to purchasing the car was very professional and friendly. I hope I do not forget anyone but Belenda (the receptionist) has an outgoing personality, with a huge smile. I received a call from someone asking me about my experience thus far and it was before the sale of the car!!!!! When I had to visit the finance area I was assisted by Tony Marioni (pardon the spelling). Prior to signing the numerous documents, Tony was very thorough explaining each document. He elaborated on areas that I appeared hesitant to sign and needless to say Tony answered all of my questions - even the redundant or dumb ones! My Salesman - Ed Jackson concluded my Baker Nissan experience by ensuring that I have received all of the documents I should have and when I arrived to pick up my car he went over everything in my "Glove Compartment". I have already visited the Service Department because all four of the tires had different air pressures - it took 5 minutes to fix it. So far my entire experience has been awesome and I highly recommend anyone who is nervous or needs assurance while making a 5 year financial change - please see Ed Jackson Belenda and Tony Marioni!!!! More

Prior to my arrival at Baker South location I worked with Steve Dean and he was very patient in narrowing down the selection of a SUV for my daughter through email. When I arrived they had a vehicle waiting Steve Dean and he was very patient in narrowing down the selection of a SUV for my daughter through email. When I arrived they had a vehicle waiting for me to see. I then decided to look at a few more and Chris was very helpful. After looking at the same vehicle but in two different bodystyles,Chris pointed out the safety features on the one with more options. That helped me make my decision on which vehicle was better suited for my daughter. I am so thankful for the service I received in purchasing a vehicle for my daughter. More

I came into Baker Nissan South inquiring about an add on their website for a new Nissan Versa. As it turned out the add was incorrect and the Internet Sales Manager, Paul Morgan, apologized profusely. Suc their website for a new Nissan Versa. As it turned out the add was incorrect and the Internet Sales Manager, Paul Morgan, apologized profusely. Such being the case, he and Joseph Makuktu (last name may be misspelled) worked rather diligently to find my wife and I the vehicle we wanted at the best price possible. Although we ended up spending a bit more than we initially desired, we did purchase a good car (Nissan Sentra) with which we are very pleased. The only caveat of this experience that I would have changed centers around the financing. We were told that our credit was good enough to get a financing rate comprable to the rate we received on our last Nissan purchase about a year ago from another dealership. I also stated that I wanted my payments to be no more than a set limit. As it turned out (and we were not made aware of this until we signed the papers) our payments were a couple of dollars over the limit and the rate we got was 2% higher so that we could take advantage of $750 cash back, which had already been figured into the price. The financing employee was helpful in relating how we could refinance and make the best of the situation. However, this is more hassle than I had hoped to encounter on this purchase. With the exception of the financing not being explained very well, we liked our experience at Baker Nissan. I hope that in the future, they will pay closer attention to the customers needs in that one area as they do in every other area. Over all this was a good experience. But there are minor areas that could be improved. More

K.B Rabee was great from the very beginning.Patient and informative with all our inquiries and overall a pleasant person to work with. He also got us a great deal and we will always go to this dealership a informative with all our inquiries and overall a pleasant person to work with. He also got us a great deal and we will always go to this dealership and will recommend their services especially K.B Rabee to other friends. More