Central Houston Nissan
Houston, TX
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I really liked the service and how Miguel tried so hard to get me the cars I wanted. I went from trying to get a used car to getting a brand new Nissan . Thanks Miguel and this dealership is the one to rec to get me the cars I wanted. I went from trying to get a used car to getting a brand new Nissan . Thanks Miguel and this dealership is the one to recommend. :) More
I requested a price quote from the Nissan Website. Ed I requested a price quote from the Nissan Website. Ed Jackson replied by the next morning with a fair price offer. I went to the dealership and Ed i I requested a price quote from the Nissan Website. Ed Jackson replied by the next morning with a fair price offer. I went to the dealership and Ed introduced me to Ron Haley. With Ron we found the car we wanted, drive tested the car, financed the car,completed the purchase and drove off in the new car... All in less than 3 hours. We never haggled, we never argued about anything, we never had to go to a supervisor for approval. We just simply bought a car. A Nissan Sentra that we love owning and driving.This was the easiest car purchase I ever made. Thanks! More
Paul Morgan was friendly and knowledgable. You have to know the product you are selling and not read off a catalog or window sticker. He was not pushy on the sale as I do not like it when i'm pushed to pu know the product you are selling and not read off a catalog or window sticker. He was not pushy on the sale as I do not like it when i'm pushed to purchase that day. Answered all my questions and went through what i needed to know. Will definately recommend him. More
Very friendly and professional team, highly recommend them. Team took the time and always kept the respect for the customer. Compare to other Nissan dealer, this on is the best by far. them. Team took the time and always kept the respect for the customer. Compare to other Nissan dealer, this on is the best by far. More
Tuyen and Ms. Beth Northern were friendly, informative, hard working and gave me hope throughout the process! They were patient and caring, they made my experience of buying my first brand new car, AMAZING hard working and gave me hope throughout the process! They were patient and caring, they made my experience of buying my first brand new car, AMAZING. They took in consideration of my convenience, and made it possible for me to drive off the lot with my new car and a bright smile! The customer service was terrific. Tuyen made sure I picked the right car with the right price and that it was a car that had features I wanted! How awesome is that? Just want to say thank you to the Nissan Baker team! It was pretty cool to have all the staff thank me and congratulate me on my new vehicle as I left, that made me feel great to know they cared. Ms. Beth closed out the deal with quick paper work and walked me through everything I needed to know. She knew how excited I was to drive off the lot and she made the process simple and easy! Theres some things you cant get trained on and these two just have a natural people's personality and 10 star customer service skills! Im enjoying my brand new 2013 Nissan Altima! Keep up the good work!!! More
Chris Bennett, Steve Dean, and James Thomas made my car buying experience the best I have had. I got an amazing deal and they all worked together to make sure I had a smile on my face!! I would recommend B buying experience the best I have had. I got an amazing deal and they all worked together to make sure I had a smile on my face!! I would recommend Baker South to anyone wanting to get a new Nissan!! This is my second Baker South vehicle so they must be doing something right!! More
I found the dealership to be typical hustle / bait and switch tactics disturbing. Went to look at Rogue, was shown Murano. Told the dealership in process of buying home (car totaled in hail), had certai switch tactics disturbing. Went to look at Rogue, was shown Murano. Told the dealership in process of buying home (car totaled in hail), had certain parameters to stay within and that I had financing through my own bank. They gave me an interest rate that was about 1.5% higher than my bank and the finance department says, "oh that doesn't really matter." When I went to another dealership with that same financing company found that Baker Nissan had increased the interest rate on their own about 1.5% from what they were getting. And the worst part is they sent out inquiries to about 10 places, so now in the middle of purchasing a home I have all these hard inquiries on my credit -- EVEN AFTER I TOLD THEM I HAD FINANCING. This recent car purchasing experience has been the worst ever for me. Somebody really needs to do something about the "bait and switch" crap. What good does it do to research online if the car "just got sold yesterday" ... ? More
This was the best car buying experience I have had. Due to unforeseen circumstances on my part, the buying process took much longer than normal. My sales professional Chris Bennett, was extremely friendly, to unforeseen circumstances on my part, the buying process took much longer than normal. My sales professional Chris Bennett, was extremely friendly, courteous, professional and patient through the whole process. When I arrived at the dealership, they were prepared and ready to complete the transaction. This shortened the time to complete the transaction. The entire staff was very friendly and went out of their way to make this a positive experience. I will definitely recommend Baker Nissan to anyone in the market for a vehicle. More
I have just retired my15 year old (1998) Nissan Altima - purchased from another dealership. I revisited that Dealership but did not like the demeanor of the individuals that initially approached me. I purchased from another dealership. I revisited that Dealership but did not like the demeanor of the individuals that initially approached me. I called Baker Nissan South, at the recommendation of my Credit Union - that I called a Fleet Manager- Ed Jackson. I was able to look around and was not talked to in a pushy way. Initially tried to incorporate my visits with my husbands' schedule however we were not able to keep the appointments initially set. Ed Jackson was very patient and I thought based on the amount of times I had to re-schedule he would just say "come when you can do not bother to call" BUT he did not do that. My visits I was accompanied by my daughter instead of my husband and we were able to take our time and tell Ed which vehicles we were interested in. He made himself available even through a family emergency. Based on my selections - Mr. Jackson found the perfect car for me, based on what I liked and showed me a Certified Pre-Owned 2012 Nissan maxima. I LOVE IT!!!! Every person involved from opening the door at the dealership to purchasing the car was very professional and friendly. I hope I do not forget anyone but Belenda (the receptionist) has an outgoing personality, with a huge smile. I received a call from someone asking me about my experience thus far and it was before the sale of the car!!!!! When I had to visit the finance area I was assisted by Tony Marioni (pardon the spelling). Prior to signing the numerous documents, Tony was very thorough explaining each document. He elaborated on areas that I appeared hesitant to sign and needless to say Tony answered all of my questions - even the redundant or dumb ones! My Salesman - Ed Jackson concluded my Baker Nissan experience by ensuring that I have received all of the documents I should have and when I arrived to pick up my car he went over everything in my "Glove Compartment". I have already visited the Service Department because all four of the tires had different air pressures - it took 5 minutes to fix it. So far my entire experience has been awesome and I highly recommend anyone who is nervous or needs assurance while making a 5 year financial change - please see Ed Jackson Belenda and Tony Marioni!!!! More