Central Houston Nissan

The service representative I spoke to today was rude for no reason. I called to ask about sensors on my windshield. I asked a follow up question and he responded “I guess you weren’t listening.” He said his no reason. I called to ask about sensors on my windshield. I asked a follow up question and he responded “I guess you weren’t listening.” He said his name was Simon. More

I had the worst experience with this dealership. Their BBB rating is awful. BBB has a red-letter warning about this dealership for deceptive practices dating back to 2017. I found a car online with Their BBB rating is awful. BBB has a red-letter warning about this dealership for deceptive practices dating back to 2017. I found a car online with them and went in based on the price. I sat in the dealership for a bit over 4 hours! Price of car and amount I VERBALLY agreed to finance were grossly inflated on sales contract. I was rushed through signing with ZERO explanations of added fees etc. Unfortunately, I didn't catch it. Now I have a 2016 car that is costing me over $44,000. I'm a single mom of four and this is breaking me. So shameful that a dealership can't be trusted and is taking advantage of people. This doesn't even begin to describe the calls, emails, and promises for free oil changes and paint chip repairs that were NOT honored. More

Roderick Pettway is the reason I give CHN a 5 star rating. He is a man of his word!”He does what he says he will do.” He is always pleasant and upbeat! rating. He is a man of his word!”He does what he says he will do.” He is always pleasant and upbeat! More

We had such a great experience at Central Houston Nissan, we were helped by Alex Rodriguez. Great service, will definitely be back. Thanks, Alex! we were helped by Alex Rodriguez. Great service, will definitely be back. Thanks, Alex! More

Ms. Brandy and John has worked very hard to get me approved for me a vehicle and there customer service and professionalism was perfect and I would recommend my family and friends to come and ask for approved for me a vehicle and there customer service and professionalism was perfect and I would recommend my family and friends to come and ask for these two who took there time and made sure I was satisfied...... More

This dealership is AMAZING. I dealt with Alex in service. None better!! I was getting the run around from my insurance company. They persisted working on my behalf for over a mo I dealt with Alex in service. None better!! I was getting the run around from my insurance company. They persisted working on my behalf for over a month until there was an adequate resolution. They will work for you and will do whatever is needed. Kudos to Alex for keeping me informed along the way. He is a rock star!!!! More

The worst experience ever at a dealer. Email, and called and spoke with sales people and managers about a vehicle advertised online. Verified the price, got the loan approved, and drove 23 Email, and called and spoke with sales people and managers about a vehicle advertised online. Verified the price, got the loan approved, and drove 230miles one way to Houston to purchase. When I arrived the vehicle was locked up and then I was told the vehicle was $19,000 not the $15,400 advertised. They kept trying to push me into another car. Just decided to leave after I got nowhere. Will look elsewhere… More

Their customer service was very good and helpful, would recommend to anyone looking for a new vehicle. recommend to anyone looking for a new vehicle. More

Jesus is a great service advisor! ! He has been keeping me updated on my car. 😊 ! He has been keeping me updated on my car. 😊 More

This dealership is the worst. I don’t recommend anyone to do business with this dealership. I have had an ongoing issue since last year, and I keep getting the run-around, and no I don’t recommend anyone to do business with this dealership. I have had an ongoing issue since last year, and I keep getting the run-around, and no one seems to care unless someone is trying to buy a vehicle there. More