Central Houston Nissan

Having visited several dealerships in last few weeks, it quickly became blatantly clear that Baker South operates with a very different approach to customers and I felt both respected and cared for as a cus quickly became blatantly clear that Baker South operates with a very different approach to customers and I felt both respected and cared for as a customer right from the beginning. This started with trivia like being offered bottled water all the way through to the sale completion where my new vehicle and papers were delivered to my home (I am disabled). The pricing was very fair, unlike other dealers some of whom even try and lie about Blue Book values - what an insult! Even the manager at Baker Nissan, Paul Morgan, came out to visit with me, as did the finance manager, Nino. Most importantly, if you are shopping for a vehicle, then I can totally recommend you call Chris Bennett on 281 350 3666. He is as an awesome person, and thus an awesome person to work with for your transaction. [I should probably state: I had never me him before 3 days ago, and I have no financial or employment relationship with Baker Nissan! This is an impartial customer review. ] More

Chris was a very nice and enthusiastic person that made the whole car buying experience very easy. When we called on the phone Chris gave us the information of what the car would cost and he came through w the whole car buying experience very easy. When we called on the phone Chris gave us the information of what the car would cost and he came through with everything he had offered. Overall Chris is a pressure free car salesman that makes the car buying experience very smooth. More

Emailed and informed dealership I wanted to be ~$30,000 off the lot price. Ended up with $37,000. Long wait on Finance. Total wait time = 4 hours. Air conditioning wasn't working on salesman area - no off the lot price. Ended up with $37,000. Long wait on Finance. Total wait time = 4 hours. Air conditioning wasn't working on salesman area - no thought to get fans for the customers so they wouldn't be uncomfortable. Good salesman (Ejolley) and great car. Vehicle was washed but still had bird dropping on a couple of spots. More

The service and attention were excellent. They provide us with accurate information about the cars and gave us a very good price with very good finance conditions. Thanks to all of you who we worked with. with accurate information about the cars and gave us a very good price with very good finance conditions. Thanks to all of you who we worked with. More

I am extremely disappointed in the service I received 6/17/2013. The appointment was scheduled over 12 days ahead. Said it would take the day to get the work done when it was dropped off at 8am. Aft 6/17/2013. The appointment was scheduled over 12 days ahead. Said it would take the day to get the work done when it was dropped off at 8am. After requesting it I was given a ride to my office so I could continue to work while the work was being done. I had to call at 3:30pm to inquire about the progress of the car. He told me it was just being brought into the shop and it would be done by 5pm. I was shocked telling him it was scheduled 12 days ahead of time and I needed a vehicle for meetings I had that night. I called again at 5pm and the car was not finished. Finally I got him to get me picked up and into a loaner car by 6:30pm making me late for my meeting I told him I had to be at. The next day I did not receive a call until 2:30pm saying the car was being finished up. I did not get my car until 4:30. After getting the car back I noticed part of the door was not put back together properly. On top of that they charged me for the oil change when I had a free oil change because I got the car there. ***DO NOT recommend this dealer ship for any service work. More

Amazing & exceptional service, staff, management and all around experience at Baker Nissan South!!! They have friendly, speedy and just the best customer service you could possibly wish for!!! I would all around experience at Baker Nissan South!!! They have friendly, speedy and just the best customer service you could possibly wish for!!! I would give Chris Bennett the highest recommendation as Sales Representative at Baker Nissan South. Chris is absolutely one of the most dynamic and successful individuals I have ever had the pleasure doing business with. Sales experience was great, very straight forward. Chris did his best to get me where I needed to be to purchase the car. Thank you Chris!!! More

Billy was great and very patient with us. We originally contacted him and were unable to make our appointment, but we finally made into the dealership and Billy helped us with each step. He was very helpfu contacted him and were unable to make our appointment, but we finally made into the dealership and Billy helped us with each step. He was very helpful in locating the car that we wanted, and he did not push us to go for another vehicle. When it came to pricing the vehicle, he wanted to get us a deal that would prevent us from leaving without purchasing the car, and he was successful. More

I would not consider any other dealership in town for all my automotive needs. I first visited Baker Nissan South last year when I brought in (towed in) my 350Z which another service place in town managed to my automotive needs. I first visited Baker Nissan South last year when I brought in (towed in) my 350Z which another service place in town managed to literally kill. The service dept completely resuscitated the car and now she runs better than ever. David Navarro guided me every step of the way by calling me and explaining in detail the work that needed to be done and why. I was so impressed with the professionalism, attention to detail, helping nature and friendliness of the staff that I decided I would definitely return when it was time to purchase another vehicle. Nino Bonsignore and Chris Bennett listened carefully to every feature I was looking for in my next car and they delivered! A short few weeks later I now own the car of my dreams! Thank you!!! More

The customer service was great. Both Ms. Julie and Mr, Chris were very nice and great to talk to. I will definitely recommend Baker Nissan to my family and friends. Chris were very nice and great to talk to. I will definitely recommend Baker Nissan to my family and friends. More

I was not pleased with my overall experience. When i first came to the dealership, BNS,i had to re-fill out all the info that i had already filled out on line, as though my information had been misplace first came to the dealership, BNS,i had to re-fill out all the info that i had already filled out on line, as though my information had been misplaced. then, i was told that my check stubs were "unclear" and that i had to get a letter from my employer stating what i made, even though i had my 2 most recent check stubs. This delay caused me, in my opinion, to miss out on buying the car that i actually came there to get. Then once i came back with the letter requested, i was shown some cars that were not even cleaned out and ready for sale or that i absolutely could not afford. So i left. then R.T. called me back saying that they could work out a deal on a specific car. While at home i looked on the website to see about other cars that i would be interested in. So i contacted R.T about the ones i would like to look at. He then told me his manager Nino (initially nice, but in the end extremely rude) could only get me in a specific car that day, one higher than the one i was asking R.T. about. This car (a 2010 nissan altima) was "certified" and supposedly a good deal. Even though i didnt want the car i decided to go ahead and buy it. I later found out that being "certified" only covered a very limited portion of the vehicle. At this point i am so displeased. i go ahead with the purchase anyway because i really need a car. The car was missing one of the hub caps too. :-( I drive the car home and it was fine. Got up and drove it to work the next morning. I went on my break and decided to go to the store only to find out that the car would not start. The battery had completely died. i even went and purchased some jumper cables to try to start it. It would not even take a jump from another car. Not even 24 hours in and i had to call the dealership to have it towed back. :-(! When i expressed my concerns to R.T he told Nino who then told me that it's not a bad car and that there was no possibility that they would even consider putting me in another one. Then because im so dissatisfied with the whole ordeal i asked to speak with someone above the both of them. I was then sent to Harmon. He too was initially nice, to my mother and i, then by the end of the conversation, was extremely rude and not willing to see if there was another vehicle that they could get me into. Well, they told me that only because i had purchased the extra warranty to cover all the rest of the car that "certified warranty" didnt cover i could get a new battery at no extra charge. The car has been fine since and since it was plainly made clear that there was no chance at getting a different one, i have accepted my car. However, I was not pleased with my experience in buying a from Baker Nissan South! I have already expressed this to different ones i that i work with and family members, warning them not to go there. Again R.T, Mohit, John Mesa, all nice guys but im not reccommending anyone that i know to go to this dealership. More