Central Houston Nissan

I would not consider any other dealership in town for all my automotive needs. I first visited Baker Nissan South last year when I brought in (towed in) my 350Z which another service place in town managed to my automotive needs. I first visited Baker Nissan South last year when I brought in (towed in) my 350Z which another service place in town managed to literally kill. The service dept completely resuscitated the car and now she runs better than ever. David Navarro guided me every step of the way by calling me and explaining in detail the work that needed to be done and why. I was so impressed with the professionalism, attention to detail, helping nature and friendliness of the staff that I decided I would definitely return when it was time to purchase another vehicle. Nino Bonsignore and Chris Bennett listened carefully to every feature I was looking for in my next car and they delivered! A short few weeks later I now own the car of my dreams! Thank you!!! More

The customer service was great. Both Ms. Julie and Mr, Chris were very nice and great to talk to. I will definitely recommend Baker Nissan to my family and friends. Chris were very nice and great to talk to. I will definitely recommend Baker Nissan to my family and friends. More

I was not pleased with my overall experience. When i first came to the dealership, BNS,i had to re-fill out all the info that i had already filled out on line, as though my information had been misplace first came to the dealership, BNS,i had to re-fill out all the info that i had already filled out on line, as though my information had been misplaced. then, i was told that my check stubs were "unclear" and that i had to get a letter from my employer stating what i made, even though i had my 2 most recent check stubs. This delay caused me, in my opinion, to miss out on buying the car that i actually came there to get. Then once i came back with the letter requested, i was shown some cars that were not even cleaned out and ready for sale or that i absolutely could not afford. So i left. then R.T. called me back saying that they could work out a deal on a specific car. While at home i looked on the website to see about other cars that i would be interested in. So i contacted R.T about the ones i would like to look at. He then told me his manager Nino (initially nice, but in the end extremely rude) could only get me in a specific car that day, one higher than the one i was asking R.T. about. This car (a 2010 nissan altima) was "certified" and supposedly a good deal. Even though i didnt want the car i decided to go ahead and buy it. I later found out that being "certified" only covered a very limited portion of the vehicle. At this point i am so displeased. i go ahead with the purchase anyway because i really need a car. The car was missing one of the hub caps too. :-( I drive the car home and it was fine. Got up and drove it to work the next morning. I went on my break and decided to go to the store only to find out that the car would not start. The battery had completely died. i even went and purchased some jumper cables to try to start it. It would not even take a jump from another car. Not even 24 hours in and i had to call the dealership to have it towed back. :-(! When i expressed my concerns to R.T he told Nino who then told me that it's not a bad car and that there was no possibility that they would even consider putting me in another one. Then because im so dissatisfied with the whole ordeal i asked to speak with someone above the both of them. I was then sent to Harmon. He too was initially nice, to my mother and i, then by the end of the conversation, was extremely rude and not willing to see if there was another vehicle that they could get me into. Well, they told me that only because i had purchased the extra warranty to cover all the rest of the car that "certified warranty" didnt cover i could get a new battery at no extra charge. The car has been fine since and since it was plainly made clear that there was no chance at getting a different one, i have accepted my car. However, I was not pleased with my experience in buying a from Baker Nissan South! I have already expressed this to different ones i that i work with and family members, warning them not to go there. Again R.T, Mohit, John Mesa, all nice guys but im not reccommending anyone that i know to go to this dealership. More

I had not purchased a new vehicle in quite some time and had been procastinating the headache. Well, my employer participates in the VPP (Vehicle Purchase Program) Nissan program and refered me to Baker Ni had been procastinating the headache. Well, my employer participates in the VPP (Vehicle Purchase Program) Nissan program and refered me to Baker Nissan South Loop. I was contacted by Chris Bennett and told him by situation and said just come on ver and we will take care of you "Don't Worry". Just tell me what car you want and we will workout the rest. Sure enough my husband, two children and I showed up in the afternoon at the dealership. Everyone was very friendly and told us not to worry. Chris showed us the Nissan Altima we had requested to see. We test drove the 2.5S and then the 2.5SV and were delighted. We went inside to talk numbers and all of our options to purchase car. However, they didn't have the car color we wanted at their lot at the moment but they overnighted one from their North dealership and had it ready for us to pick up the next day. We were able to obtain exactly the vehicle we wanted at a good price and received excellent customer service. I will definately go back to purchase another vehicle from Chris & Baker Nissan South Loop. No headache at all!! More

Mr. Khalil B. Rabee is a very good saleman. I found him Mr. Khalil B. Rabee is a very good saleman. I found him very friendly, calm and smilling face. What ever I asked him, he answered professionaly of m Mr. Khalil B. Rabee is a very good saleman. I found him very friendly, calm and smilling face. What ever I asked him, he answered professionaly of my all querries. I am very satisfied with his job done. More

I leased my first new car from Baker Nissan South 3 years ago & had a great experience all around, and this time was no different! In fact, it was better. When I came in 3 years ago, I talked with Chris Benn ago & had a great experience all around, and this time was no different! In fact, it was better. When I came in 3 years ago, I talked with Chris Bennett, a very friendly, honest salesman who did everything he could to get me into a new car, despite a few challenges on my part. And he got it done. Honest & friendly is hard to find in a car salesman these days! Anyway, on to the present day. My lease had about 4 months or so left on it, but I went in anyway to see if I could end it early and get a new car. I of course went straight for Chris Bennett's desk, since I already know how he does business, and he already knows me. He goes out of his way to make sure the customer gets what they NEED, and does everything possible to get them what they WANT. He is also very friendly, and remembers people. I don't just mean their names & faces either. He has great people skills & is very professional. Over the years, every time I've come in for maintenance, he's gone out of his way to say hello or have a quick chat to see how I'm doing & make sure everything is ok with the car. He also calls occasionally to check on things as well. You can tell he is very dedicated to his customers. The experience this time went just as well, and was a bit quicker. It took me a while to decide what I wanted (color, interior, options, etc.) and he was very patient with me, showing me several cars and going on a test drive. I had everything pretty much set & changed my mind, and it was no problem. Chris was able to get me a good deal on the car I ended up going with, and he got it done in a very time efficient manner. No sitting for hours and hours. Chris is the type of guy that likes to really get to know his customers, and he treats them great! I have certainly never received the level of respect and kindness that I get from Chris from any other car salesman I've ever met. I would recommend anyone who is going to buy or lease a car at Baker Nissan South to walk right into his office, you won't regret it! John Mesa was also very kind and definitely very efficient! I expected to be in finance for quite a while, because when I leased my 1st car 3 years ago it took a long time. However, to my happy surprise, John took care of everything very quickly and the experience was much better than last time. He was also very nice and we had a nice conversation while filling out paperwork. Overall, the experience has been and continues to be great! I will continue to be a loyal customer of Baker Nissan and of Chris Bennett for as long as I live in Houston! More

We were at Toyota but the Salesman there were really We were at Toyota but the Salesman there were really pushy. We arrived at Baker Nissan and from beginning to end we had a great experience!!! We were at Toyota but the Salesman there were really pushy. We arrived at Baker Nissan and from beginning to end we had a great experience!!! More

I was contacted VERY quickly by Shane Williams after submitting an inquiry about a car that I had seen online. I came and test drove the vehicle and I was very upfront with Shane and reminded him that I submitting an inquiry about a car that I had seen online. I came and test drove the vehicle and I was very upfront with Shane and reminded him that I knew what I wanted and also knew what I did not want. The next day, he took my information over the phone and we later started the negotiation process. He worked, in my opinion, VERY hard to get me the deal that was satisfactory to me, the customer. (I emphasize how hard he worked). By the next day, a deal was agreed upon, and he had the paper work ready as well as my vehicle when I arrived at the dealership. The deal was prepared promptly, financing was done promptly and I was in and out of the dealership I less than an hour. He was very professional, and returned calls in a reasonable time. ( Also, the finance person, (whose name I forgot) was very professional and I appreciated how he handled the transaction. H should also be commended. I personally dislike the process of car buying and I dread it, but Shane made the service to come out seamless! I appreciate him. More

I went to Baker Nissan South to purchase a new Nissan Rogue. I went in with certain expectations, and Chris did great in meeting all of those. He ensured me to be patient with him, that he would help in Rogue. I went in with certain expectations, and Chris did great in meeting all of those. He ensured me to be patient with him, that he would help in getting me exactly what I wanted- and he did! This was my first car buying experience, and it really could not have been an simpler and gone any smoother. Thank you to Chris and all at Baker Nissan South that helped in making it such a good, hassle free experience. More

I gave this dealership high ratings because Chris Bennett and the other staff at Baker Nissan South exceeded my expectations and made my new car buying experience a pleasure instead of the hassle I was expec and the other staff at Baker Nissan South exceeded my expectations and made my new car buying experience a pleasure instead of the hassle I was expecting. My sister knew I was not looking forward to the whole car-buying process, especially the bargaining/negotiation part, which I loathe. But she had recently purchased a new Nissan from Chris, and she referred me specifically to him, saying he'd get me a fair deal without the typical hassles usually associated with buying a car. My sister was right, God bless her. Chris was a joy to work with and I drove away from Baker Nissan South in the car I wanted, at the price I wanted, and feeling positive about the entire car-buying experience. I have since referred several of my friends and relatives specifically to Chris, and I will return to Chris and Baker Nissan South for my next car purchase. More