
Central Houston Nissan
Houston, TX
Filter Reviews by Keyword
By Type
Showing 1,350 reviews
I had a very pleasant experience at Baker Nissan South. My salesman was polite and helpful. The finance department was great. I would recommend this dealership to anyone. My salesman was polite and helpful. The finance department was great. I would recommend this dealership to anyone. More
We needed a small sedan and spent weeks researching different makes and models, and negotiating with dealers. A friend recommended Baker Nissan. I called them Saturday morning with the vehicle specs a different makes and models, and negotiating with dealers. A friend recommended Baker Nissan. I called them Saturday morning with the vehicle specs and price. Within 30 minutes we had a deal via email with no haggling back and forth. That afternoon we drove up from League City. Lucas was waiting with the car ready. There were no surprises just paper to sign. There was a miss on the terms on the price in the paper work but they fixed it quickly without question. This was the easiest car buy I have had. (6 vehicles/dealers in 12 years). More
Ed Jackson is the best salesman I have every worked with. This is our second vehicle that we have purchased from him and we will definitely use him again when we are in the market for a new vehicle. This is our second vehicle that we have purchased from him and we will definitely use him again when we are in the market for a new vehicle. More
Although I never got around to buying a car at this dealership, I have been effectively thwarted from ever stepping foot into this establishment. My father and I were cussed out by a car salesman withi dealership, I have been effectively thwarted from ever stepping foot into this establishment. My father and I were cussed out by a car salesman within the first 5 minutes of stepping into the parking lot, then basically told by management that we were asking for it because of my father’s "accent", and then without even solving the problem at hand the managers kept offering to sell us a car. More
I started looking at cars on the Baker Nissan website. I wanted to know answers to questions I had on the Nissan Versa. I wanted a car less than $20,000 brand new not used. I was connected to Shurhonda Fi wanted to know answers to questions I had on the Nissan Versa. I wanted a car less than $20,000 brand new not used. I was connected to Shurhonda Fitzgerald. She answered my questions every time I thought of something I wanted to know about the car. She also told me that there was a silver 2013 Versa there. I asked many questions online because I had cancer and it left me with a permanent trach and physically unable to speak. After getting enought information on the car, I knew I had to go over and see the car. I ask a friend to bring me. I explained to Shurhonda about my previous wreck in which my car was totaled. She offered to come and pick me up to bring me to Baker Nissan. I knew then I had to go see her and buy that car that day on July 10, 2013. I felt at that moment that I did not want to let her down and not come there. When I did get there, several sales people met me, my sister, and my friend outside. But at the door inside was Shurhonda and I knew it was her never seeing her before. Shurhonda introduced us to Corey Veal and told us he would be helping her. They were very patient reading my input on my dry erase board which is my mode of talking now. Together they were the friendliness people I had ever met when purchasing a car. We went back and forth about the price. Shurhonda was on her job getting the price I wanted. Cory was there giving advice and so charming. I felt like had known them forever. My paperwork was carried to Tony Marinoni, the financial manager. I got a little nervous thinking this price is going to be more per month than I wanted. When I went in, Tony was so very nice and I was at ease. I got the finance rate I wanted and then some. Corey made sure my 2013 Versa was ready for me to take home. To me it was a dream coming true since I had been without a car so long and had to use public transportation being out in the Houston summer weather. What I got out of this experience is anyone can sell cars. But what really sells cars is how people are treated when they meet the sales people. Some come off like the "shark" out to snag you without any feelings toward the customer. Unlike my sales people, Shurhonda, Corey, and financial manager Tony, I felt very warm and throughly satisfied with them, the car, and this dealership. That is what makes a "great" experience when people who go out of their way to make you truly satisfied you made the right decision to purchase their product. More
I started the sales process on the Saturday before the July 4th holiday and completed it on the 2nd. I had seen Chris Bennett's reviews on this site in advance and that was why I asked for him when I fir July 4th holiday and completed it on the 2nd. I had seen Chris Bennett's reviews on this site in advance and that was why I asked for him when I first contacted the dealership. After giving him an idea of the Murano I wanted, he was able to narrow the scope of the transaction by showing me a vehicle that was right on the money as to what I wanted. Unfortunately for us, one or two credit blemishes existed on our report which prevented us from getting exactly what had been showed. However, instead of throwing in the towel, Chris scoured his inventory and located a substitute which had all of the "must have" features. His feeling was that it was his job to help find us the best car he could for our needs given our attendant credit and that he would keep working on it until we found a way to get the job done. While all this was going on, Chris also went out of his way to introduce my wife and me to key personnel so that we would know someone at Baker in each department that we might come in contact with. I caught myself apologizing for the amount of time I felt like he was spending on us, but he kept saying that it was his job to take care of his customers and put them into the vehicle that would make them happy. When the deal finally did get done, he personally walked us through the service area and parts area to introduce us to people we might see in months to come during the life of the vehicle and had a chance to joke with some about common friends or backgrounds. I then had occassion to visit with him briefly on the 4th for him to show me how to operate a couple of other features and, sure enough, he was there and helped me program things in no time. I think it is important to note to the reader that I'm not a spring chicken and over time had purchased new vehicles in Ford, Chevy, Olds, Buick, Toyota and Chrysler dealerships but had never purchased a Nissan until I read the outstanding reviews in Consumer Reports. Now, because of how much we like the handling and drive of the Murano, Nissan will be the first place I ever look. Moreover, given my experience with Chris Bennett, my first call will always be to Chris at Baker Nissan. If Chris can't get you fixed up, then it probably isn't the right to time to buy...it's that simple. More
Car price was lower than other dealer of Nissan. When Car price was lower than other dealer of Nissan. When we call first time, Mr. Paul Morgan was very kindness. And he proposed best price immediately. Car price was lower than other dealer of Nissan. When we call first time, Mr. Paul Morgan was very kindness. And he proposed best price immediately. More
As a single woman, I had just been taken for a fool at another dealership and was looking for some kind of salvation. Luckily, I was recommended to go see Chris Bennett at Baker Nissan South. The moment another dealership and was looking for some kind of salvation. Luckily, I was recommended to go see Chris Bennett at Baker Nissan South. The moment I arrived he made me feel at home and after explaining my situation I could really tell he genuinely wanted to help me find the best deal. He made my dreams come true by putting me in a car that was not only amazing but it met all of my needs and then some. When it was time to close up the deal Mr. John Mesa was equally as supportive and helpful. The best part is that I left feeling like a was a part of the family at Baker Nissan South. Since buying my car, Chris has kept in touch making sure that everything is working out well with my car and ready to answer any questions I still might have. With all of this being said, I more than highly recommend seeing Chris Bennett at Baker Nissan South. He made what I thought was impossible, possible for me. More
Mr. Bennett delivered as promised!!! My husband and I are so grateful to have meet Mr. Bennett and have him assist us with the purchase of our 2013 Nissan Pathfinder... Mr. Bennett delivered excellent custom so grateful to have meet Mr. Bennett and have him assist us with the purchase of our 2013 Nissan Pathfinder... Mr. Bennett delivered excellent customer service and really took an interest in our choice not the dealers. Great salesman, great gain! The truck is awesome..... More
During our visit to Baker Nissan South, we were provided During our visit to Baker Nissan South, we were provided with profession service. During the closing of our car buying experience it was discovered During our visit to Baker Nissan South, we were provided with profession service. During the closing of our car buying experience it was discovered there was significant hail damage to the vehicle which we were not aware of. Ed Jackson and his sales manger were able to locate another vehicle on a different lot. Ed personally went pick the vehicle up himself and returned to the dealership so we could have the car we wanted. More