Central Houston Nissan

lousy service appointments Since they changed. Their service appointment thing. This Nissan dealer has taken a turn for the worse. I will take my car now to McDavid Nissan and g Since they changed. Their service appointment thing. This Nissan dealer has taken a turn for the worse. I will take my car now to McDavid Nissan and give thwm my business. Central Nissan sucks now More

Stay Away Please This was the worst place I have ever been too. They lie about the online prices and charge you "dealer add ons" and "destination charge" that is alre This was the worst place I have ever been too. They lie about the online prices and charge you "dealer add ons" and "destination charge" that is already on the car! How can a dealership be able to do this to someone and overcharge for something that they are hiding in very small print?? I will never shop at this store again and will tell as many people as I can to not go there. The manager was a complete waste of time as well. BEWARE. More

BEST SALESMAN EVER!!! :) From my first phone call with Chris a week ago he has been competent, kind, and went above and beyond to find me the best deal! He is also hilarious a From my first phone call with Chris a week ago he has been competent, kind, and went above and beyond to find me the best deal! He is also hilarious and straight forward which made buying a new car soo much fun. I will definitely go back to him for my next car. He didn't pressure me into buying something I did not want. More

Great Experience! Had a great and positive experience in buying my new Nissan Rogue. Salesman Miguel Mendez and Finance Manager Crystal Reyes were very helpful and easy Had a great and positive experience in buying my new Nissan Rogue. Salesman Miguel Mendez and Finance Manager Crystal Reyes were very helpful and easy to work with. The process was relatively painless and not time consuming, huge plus. Will recommend! More

Salesman/Used car director These guys were AWESOME! For the most part I worked with Chris Bennett who was so fun to work with throughout the day he is such a great guy and loves These guys were AWESOME! For the most part I worked with Chris Bennett who was so fun to work with throughout the day he is such a great guy and loves what he does.. Very informative and made sure he got me the best deal possible!... I definitely recommend anyone looking for a new ride to let these guys take care of you..you WONT be disappointed!.. Stupendous dealership! -Desirea Jeffries More

The Car Buying Experience Ever! I went in to have my vehicle diagnosed...and ecstatically walked out with a brand new vehicle!! After the diagnosis my best option was a new ride. I I went in to have my vehicle diagnosed...and ecstatically walked out with a brand new vehicle!! After the diagnosis my best option was a new ride. I was introduced to Chris Bennett!!! He is the ultimate car salesman. I've purchased many cars and I must say that this was the best experience Ever!!! I sat in his office and he did the rest!!! No headaches, no pressure, he runs circles around the others! #i'mHappy More

Miracle Worker Chris Bennett and the entire dealership helped me greatly in my purchase of my new vehicle. Chris really listened and answered my questions while prov Chris Bennett and the entire dealership helped me greatly in my purchase of my new vehicle. Chris really listened and answered my questions while providing questions of his own to better understand my situation. Chris was open and honest about what to expect,he never pressured me and instead made me comfortable I felt Chris wanted to help. Chris explained everything about the car answering questions the entire time,this was the most pleasant experience I ever had in buying a vehicle. Chris is definitely a miracle worker for going above and beyond the call of duty in helping us in the purchase of the new vehicle. I will definitely be back to Central Houston Nissan for my next Nissan purchase,it was worth the travel time and distance,these guys will help you get that car,or put you on the right path to that car. More

Experience with Nissan The car had food crumbs in the driver console and scratches by the bumper side. I did not expect this kind of service especially from Nissan. I am ver The car had food crumbs in the driver console and scratches by the bumper side. I did not expect this kind of service especially from Nissan. I am very upset with this experience as a first time Nissan customer. I've been a Toyota and Honda customer for 18 years. I was not impressed. More

Liars! I believe Betsy Sanchez is an employee of a company that Central Houston Nissan outsources their Internet Customer Relations to, called VinSolutions/M I believe Betsy Sanchez is an employee of a company that Central Houston Nissan outsources their Internet Customer Relations to, called VinSolutions/MotoSnap. All she did was completely lie to me. I told her I lived over and hour away from the dealership on a good day, so I would like to get everything in order before I drove to the dealership. She said she ran my credit and they had several lenders ready for me to choose from and she told me what documents to bring, so we could finalize the paperwork. When I arrived, no one had heard of Betsy. You could tell that they are in the practice of "bait and switch." Her "partner," Mo was telling me as soon as we took a seat that we may not have the car anymore because we get really busy and cars get sold. I told him I just drove 2 hours to their dealership and have been in constant communication with Betsy and she should have informed me if it had been sold and he immediately tried to sale me a new Nissan, which I did not want. He finally went to get the keys but he could not give me the deal that I already discussed with Betsy. I found myself constantly repeating "that is not what Betsy told me" and "that is not what I discussed with Betsy." Betsy told him nothing about what we had discussed, what car I was interested in or what my needs/requirements were. That was a huge waste of my time and half a tank of gas. I told her I lived over an hour away, that I am employed full-time, a single-parent and a Graduate student. So, my time is very valuable to me. She told whatever lie necessary to get me in the doors of the dealership. I mentioned that I did not see her on the company's "Meet Our Staff" page on their website and she continued to lie saying, "I am clearly under "meet the staff." I went back to the website again and she is not on the website. She just cannot stop lying. HORRIBLE EXPERIENCE! More

Stay away from their used car sales Stay away, stay away, stay very far away from their used car sales. Incredible that in this day and age there are still dealers who live up to every Stay away, stay away, stay very far away from their used car sales. Incredible that in this day and age there are still dealers who live up to every single cliche of the slimey used car sales person and actually run through their old bag of lame tricks. Where to start... Been looking for a mini-van, found one online at their site listed at a reasonable starting price so I called. Great, the van is still available so make an appointment to be there at 11:00AM to have a closer look. Person I spoke to said fine and they'll have it moved to closer area and ready. I get there at 11:00AM, and big surprise, none of the 10 or so employees have any idea about the appointment, but I'm welcome to have a seat at one of their tables and so-n-so will be happy to help me fill out a page long questionnaire about what I'm looking for, for how much, their financing options and all kinds of other things I have no interest in. I politely said "No thanks, I'm here to look at the one van and is it available?". So-n-so gets the information, checks with somebody behind the big desk, comes back and says he's going to go check the lot. He leaves to go check, and instead of just waiting at the little table I walk out a minute later to check the lot myself. I pass so-n-so as he's coming back in, he says "Yes, the van's right over there" and he continues back in saying he's going to get the keys. I ask if it's OK I go ahead and have a look at the van while he goes back to get the keys and he says "Sure" so I go have a closer look. The van looks fine and I wait for him to return with the keys. Guess what? They can't get the keys!!! So-n-so mentions the lock box with the used car keys isn't working right, but someone who can open it will be back in 10 minute, and invites me to come back in and wait. Oh, why not. I go back and that's when so-n-so's "manager" comes up with the "Hey, sorry about the wait, anything else we can show you?". Again I say no, I'm just interested in the one van right now That's when I mention I'm willing to wait the 10 minutes if our starting price is what's listed on their website? Manager-man asks me how much that was, and I tell him. He get a real blank look on his face and say's he'll be right back. Goes to the big desk for something, comes back pretty quick and says blah, blah, blah about the listed internet prices do not include the $1800 additional fees. I didn't say anything out loud, but you all know what I thought. I told him I'm well aware that there would be taxes, state inspection, license and reasonable doc fees in addition to the listed price, but where the heck does it say on their website or online listing anything about an $1800 fee??? He insisted it's there some place, maybe just real small, but it's there. I asked him to show it too me and he said sure. Now guess what? manager-man walks around a bit, comes back and claims he can't find a terminal or computer anywhere that has internet access. What a clown. I took out my phone, pulled up the online listing and asked him to show me where the mention of additional fee was. He took one look at his van in the add, walked away and never returned. There's quite a bit more to this story, but I'll end things saying the keys magically showed up a minute after manager-man walked away, I test drove the van and was not crazy about it. They eventually offered to let me have the van at the online listed price plus a proper tax, license, inspection fee, but I said no thanks. More