Central Houston Nissan

A frustrating year Now you might think that since I was looking for a used car, the possibility of getting a lemon was possible. Although true, that does not excuse the Now you might think that since I was looking for a used car, the possibility of getting a lemon was possible. Although true, that does not excuse the dealership. When I bought the car Dec. 2013, I was told it was in good shape and even if anything did happen the warranty I bought would cover it. That was not the case at all. Within six months I had to get the alternator, transmission, and two axles replaced. That was two warranty claims which brought my payments so far to $550. By the 8th month the exhaust manifold gave out. Billy and the gentleman who presented me with my papers said if anything went wrong with the car i would be covered by the warranty, but they failed to mention that exhaust issues were the exception. I had to pay $350 to get that fixed. On top of that there was one tire bigger than the other and although they promised to replace my tire pressure sensor, they refuse saying I waited to long. There was no expiration date given.. Even though all of that was irksome, my check engine light just came on two days ago. This is absolutely ridiculous! I paid $13000 plus taxes for that car and in the first year I've already spent close to a thousand just fixing it. The car wasn't safe and they made it seem like a deal while comforting me letting me know I'd be able to fix it right up if by the off chance anything happened. That wasn't right at all. More

Miguel Outstanding service. Miguel took the time and effort to lease my first new car. He explained everything to me and was courteous throughout the entire Outstanding service. Miguel took the time and effort to lease my first new car. He explained everything to me and was courteous throughout the entire ordeal. More

Horrible Experience I bought a car about 6 months ago and the salesman Chris Bennett was extremely helpful. However, he told me the car was awesome and I had nothing to w I bought a car about 6 months ago and the salesman Chris Bennett was extremely helpful. However, he told me the car was awesome and I had nothing to worry about. Since then 7 months ago it has had major problems and no one will help me stay away. I cannot even get help from upper level management. Oh yeah now the transmission is out. Chris has constantly apologized but that doesn't get me on another car or help my credit. More

Screwed up my vehicles rear shocks I took my 4WD PathFinder for the passenger side airbag recall replacement. When I took my truck my car was fine but upon pick up in the evening I not I took my 4WD PathFinder for the passenger side airbag recall replacement. When I took my truck my car was fine but upon pick up in the evening I noticed the vehicle was bouncing tremendously. At first I thought may be the tire pressure may be too much but driving long distance I started to notice more bounce every time I slowed down. I decided to check online what causes this unusual bounce in vehicles and I found out that damage to struts/shocks will cause this problem. I took the vehicle back and ask them what they did and of course the usual response is just replaced the air bag. The guy who was suppose to bring my car upon delivery after service was struggling for 5 minutes screwing with 4WD stick. It looked to me he had no idea how to drive a manual and I eventually walked to my vehicle to drive out. Just because my car is 12 years old doesn't mean the shocks are bad and if it is suppose to go bad then it should happen under my watch and not at the dealer service center. They have done something but now refuse to admit that they are responsible. The speedometer was also at 0 miles for TRIP A & B. The prices for replacement parts are also high compared to other dealers in the area. I wish I could rate them no star for ruining my vehicle and my child's birthday. More

Great Service I went to Central to buy my first new car, everyone in there made me feel very comfortable. They made the process very smooth and enjoyable. I would s I went to Central to buy my first new car, everyone in there made me feel very comfortable. They made the process very smooth and enjoyable. I would sure recommend anyone for this dealership, especially with Chris Bennett. More

A superb experience! Chris Bennett was able to DELIVER a van to me that another Nissan dealer told me they could not find. This other dealer couldn't even deliver my secon Chris Bennett was able to DELIVER a van to me that another Nissan dealer told me they could not find. This other dealer couldn't even deliver my second choice van color in two weeks after saying they had it on hand. Chris stepped up and not only located 3 of my 2nd choice vans but sent a driver nearly to Mexico to get a new 1st Choice van I wanted!!! I had it within 30 hours of meeting Chris. Exceptional work. Entire staff including finance made this a comfortable experience. Buying second van very soon from them. More

Awesome service I had first gone to Central (then Baker-Jackson) Nissan in 2006 for my first car, a 2007 Nissan Versa. Their finance team worked hard to get me into a I had first gone to Central (then Baker-Jackson) Nissan in 2006 for my first car, a 2007 Nissan Versa. Their finance team worked hard to get me into a vehicle that I liked and that I could afford. I went back to Central in January 2009 after my 07 Versa was hit and totaled. Once again, their sales and finance teams worked hard to get me into a vehicle--fast!--that I could afford and enjoy driving. So, of course, when my 09 Versa was hit and totaled, I went right back to Central to get a new vehicle. Chris Bennett was organized and on top of his game. He questioned me and got right to the point of what I needed and what would serve me best and got me into that car. He got the finance team to work to get me not only a good deal but a better deal than I got on my previous car. Everyone at Central was a joy to work with. I'm very happy, and when it comes time to get my fourth Nissan, I'm going right back to Central! More

lousy service appointments Since they changed. Their service appointment thing. This Nissan dealer has taken a turn for the worse. I will take my car now to McDavid Nissan and g Since they changed. Their service appointment thing. This Nissan dealer has taken a turn for the worse. I will take my car now to McDavid Nissan and give thwm my business. Central Nissan sucks now More

Stay Away Please This was the worst place I have ever been too. They lie about the online prices and charge you "dealer add ons" and "destination charge" that is alre This was the worst place I have ever been too. They lie about the online prices and charge you "dealer add ons" and "destination charge" that is already on the car! How can a dealership be able to do this to someone and overcharge for something that they are hiding in very small print?? I will never shop at this store again and will tell as many people as I can to not go there. The manager was a complete waste of time as well. BEWARE. More

BEST SALESMAN EVER!!! :) From my first phone call with Chris a week ago he has been competent, kind, and went above and beyond to find me the best deal! He is also hilarious a From my first phone call with Chris a week ago he has been competent, kind, and went above and beyond to find me the best deal! He is also hilarious and straight forward which made buying a new car soo much fun. I will definitely go back to him for my next car. He didn't pressure me into buying something I did not want. More