Central Houston Nissan

Deceptive Promotions and general sliminess I honestly suspect their most recent promotion is a Texas Deceptive Trade Practices Act violation. I received a mailer making it appear that I had won I honestly suspect their most recent promotion is a Texas Deceptive Trade Practices Act violation. I received a mailer making it appear that I had won a 4 wheeler. I called the dealership to confirm that this wasn't a scam, but was assured that I was a winner. When i arrived at the dealership i filled out a form and a manager came over to tell me I had actually won "one of five prizes" and that I would need to take a test drive before they would reveal to me what I had actually won. Fortunately an honest woman told me I had won a lottery ticket before I wasted any more of my day. Their lobby was full of angry people that had been deceived by the same promotion as me. I will never return here for a car. None of the salesmen are trustworthy. They all seemed to care more about taking smoke breaks and lying to customers than helping people that were interested in their product. If i could give zero stars I would. More

New truck, one month old ,falling apart I bought a new 2014 Nissan Frontier on Febuary 21st. One month later it began to ride very rough, front wheels bouncing around. So I called Central Ho I bought a new 2014 Nissan Frontier on Febuary 21st. One month later it began to ride very rough, front wheels bouncing around. So I called Central Houston Nissan and was told I could bring it in and leave it next week but no loaner vehicle would be provided. Repeated calls and emails to salesman Miguel Mendez and management Darrell Savage have been not returned. This dealership was quick to sell but not wiiling to back up their product. I advise others to shop elsewhere. More

The Best Salesman Ever Brehan is the best salesman I have meet ever he did everything possible to get my sister n her first vehicle, he got her in a car in one day something Brehan is the best salesman I have meet ever he did everything possible to get my sister n her first vehicle, he got her in a car in one day something that she didn't even expect but he made everything work out for the best, recommend him for the #1 best friendliest and outstanding salesman........thank you Berhan for everything More

Service Dept lied about recall/warranty coverage I took my 2004 Xterra to the service dept. at Central Houston in November 2014 with a steering problem. They quoted me $2487 to do the repair, and ne I took my 2004 Xterra to the service dept. at Central Houston in November 2014 with a steering problem. They quoted me $2487 to do the repair, and never mentioned any recall. Today, I discovered that this problem was part of a recall of the steering column shaft and should have been covered by warranty service. When I went back there today, to ask about this, the Service Manager did not apologize, but he said it was my fault for not reading their paperwork more closely. I have filed a complaint with Nissan North America Customer Service. I do not believe that this service department provides honest and fair work, and I would recommend that Nissan owners should take their cars elsewhere. More

#1 Sales man and loving my new car! When I was first introduced to Billy, I knew he was going to take good care of me with my car buying needs... And that's what he did!!! From start to When I was first introduced to Billy, I knew he was going to take good care of me with my car buying needs... And that's what he did!!! From start to finish he was there, to answer any and all of my questions. He has a wonderful attitude, he's very knowledgeable and has loads of experience! I would highly recommend anyone who is interested in buying a car to go see Billy Bui. More

Customer Service at its peak I had been talking to Chris Bennett about a Nissan Armada that I liked at their dealership. He patiently answered all my questions over the span of fe I had been talking to Chris Bennett about a Nissan Armada that I liked at their dealership. He patiently answered all my questions over the span of few months. I’m a very picky buyer and I certainly don’t want to be pushed . Chris understood that and patiently worked with over the months. Through him I got a good feel for the car that best fits me and my family’s needs. So after 6 long months I decided the day had finally come to buy an Armada. I had a fair knowledge of what it would cost me too. The process was extremely simple with Chris . I walk in and Chris helps me pick out the color and the trim. We sit down and talk pricing and I told him what I think was fair and reasonable. He got it approved . I have never bought a car this fast in my life. The whole process took less than 2 hours. Chris requested me to return a few days later so that he could explain all the features and functions of the Armada Platinum and when I did he introduced me to Anna who then spent more than hour explaining how everything in the Nissan Armada worked and went through all the features. I was extremely pleased at this kind of service. Thank you Chris and Anna! More

Berhan: THE BEST SALES MAN EVERRRR... FROM 1 - 10 HE IS A 20 I was extremely nervous, frustrated and apprehensive...BUT I LEFT THE HAPPIEST AND SATISFIED CUSTOMER EVER... I arrived with my brother (who has vast I was extremely nervous, frustrated and apprehensive...BUT I LEFT THE HAPPIEST AND SATISFIED CUSTOMER EVER... I arrived with my brother (who has vast experience in vehicle as an hobby) and recommend Berhan who helped him before to purchase a vehicle for a local lady who was a single mother with kids who will usually cold, rain will be in the bus stop Berhan and the dealer made my brother kind gesture possible. After dealing and going to a dealership the day before with NO SUCESS. I arrived at 10AM was extremely impress with the establishment, once I met with Berhan who automatically I felt "at ease" he asked me some questions in reference to monthly payment, what style of vehicle I was looking for or I had in mind, my lifestyle (to make sure the vehicle was my fit), colors, etc. we basically had a very nice conversation (did not feel pressured nor overwhelmed), he is not your "typical" car sales man. He took me outside where they was an amazing, fabulous, spectacular 2014 NISSAN SENTRA with only 8 miles and all the extras waiting outside for me to test drive (everything I wanted and more in a car) I automatically fell in love with it. Now keep in mind that my brother is a vehicle meanwhile he was explaining He return minutes later and he was literally doing the negotiations in my behalf. Well he return minutes later keep checking if we were ok if we needed anything and keeping us inform of the negotiations (bank) He then return with the Sales Manager they took me to the front and gave me the best news ever the car was mine. Neither to say I WILL RECOMMEND MR. BERHAN ABDELKADER FOR YOUR USED AND NEW CAR NEEDS... CONGRATULATIONS BERHAN YOU ARE THE STAR AT CENTRAL HOUSTON NISSAN. More

What a customer service As I walk to the dealer , he said to me with smile how are you ?? He has a big smile you couldn't see from another sales person . Berhan was extremely As I walk to the dealer , he said to me with smile how are you ?? He has a big smile you couldn't see from another sales person . Berhan was extremely helpful in my new car purchasing and choose my new car . I walk on the lot not having a clue as what to do but he snsure me that every thing would be alright and I'd get exactly what I want . He has done a great job . I did my deal in less than two hours . I will totally refer friends and family too .I'd recommend you to ask for Berhan . Thanks again for hard work you have done . I am proud off you . More

Good first time experience. I had a great experience with my salesperson, Kim. She was very knowledgeable about the things she could offer me, extremely friendly, and courteous t I had a great experience with my salesperson, Kim. She was very knowledgeable about the things she could offer me, extremely friendly, and courteous to my family and I. She was successful in getting me approved for a vehicle that fits my needs and I am grateful for that. More

Chris Bennett Rocks!! I was a little apprehensive about purchasing a new car from this dealership, with all the negative comments. Don't always believe what you read!! Ch I was a little apprehensive about purchasing a new car from this dealership, with all the negative comments. Don't always believe what you read!! Chris Bennett went above and beyond to make sure we were comfortable and satisfied with our new purchase. He went straight to the point and I did not have to deal with all the usual "car salesmen" tricks. Central Houston Nissan has a great salesperson and representative of their brand. CALL CHRIS BENNETT you will not be disappointed!!!! More