Central Houston Nissan

I’m in Alabama, my son is in the military in Louisiana, his vehicle crapped out so I was going to buy him another vehicle from this dealer, found a 2018 Jeep Grand Cherokee Altitude online at this dealersh his vehicle crapped out so I was going to buy him another vehicle from this dealer, found a 2018 Jeep Grand Cherokee Altitude online at this dealership. I called it was almost closing time I spoke to salesman named Juan the internet price was $28,199 I wasn’t going to haggle with price asked him to send me all paperwork and carfax in the morning and I would pay outright with a wire transfer. Next morning Juan is sending me carfax and they are doing the paperwork. Sales manager didn’t get his name called me said price is $30,977 now. I tried to talk to him about price that was in internet at 9:00 pm night before, his arrogance and rudeness was horrible told me I don’t have to buy from them and that he can sell his cars for whatever he likes. I told him I would wire them the $28,199 which was the price when I found the vehicle online at 8:;5 the night before he refused. Absolute terrible experience with this dealership. The arrogance and rudeness is unacceptable. I am currently trying to find out who is over this dealership to file a complaint. I have bought many cars from different dealerships this way and have never had a experience like I had with this dealership. I hope if anyone reads this they choose somewhere else to go. I did find another find another vehicle at another dealership comparable to the theirs and was a no haggle experience with the other dealership. Juan the salesman was great and I appreciate him staying a little late to get all my info and what I needed from them as well as sending me info I wanted first thing the next morning. But as far as the sales manager he should be let go if he treats potential customers this way. This was a cash sale no financing I was simply going to wire them the funds along with signed documents the very next day. More

They had a good price online and then tried to sneak in a $5,995 inspection/prep fee AND a $4,995 market adjustment. So the car became like $10k more than the original price shown online. They tried to convi $5,995 inspection/prep fee AND a $4,995 market adjustment. So the car became like $10k more than the original price shown online. They tried to convince us why it was still a good deal. What a joke. We wasted 2 hours for nothing. xxxx. More

Horrible experience. False advertising. Check Yelp on this dealership everyone saying the same. I can provide documentation. They lied to me and I drove from Corpus Chris False advertising. Check Yelp on this dealership everyone saying the same. I can provide documentation. They lied to me and I drove from Corpus Christi. Once I got there the price of the USED car had increased by 12k. “Market Adjustment.” I can show text where this dealership told me final price with ttl was 10k less than the price (which I took a picture of while sitting in the sales office). I have tried to give management an opportunity to resolve but they are refusing. They won’t respond here either or attempt to refute my claims because they are practicing out right fraud. More

Iam the owner of a 2014 Nissa Senter. On Saturday 6/25/22, I brought my vehicle in for a scheduled appt. at 8:30. After waiting for several hours, I decided to call spoke with Alex Rodrig On Saturday 6/25/22, I brought my vehicle in for a scheduled appt. at 8:30. After waiting for several hours, I decided to call spoke with Alex Rodriguez at 2;05 p.m. not knowing he had left for the day due to a family emergency. Alex stated he left one of his co-workers in charge. I called again on Monday 6/27/22, and no one called me about any update. I called T 12:30 p.m. after being put on hold, and then having the phone hung up in my face. At 3:25p.m. I spoke with someone named James. He said the car was still being looked at. I've called several times today Tuesday 6/28/22 and was intentionally hung up on. I called again spoke with Jigo at 12:00 he stated that my car would be ready today Tuesday 6/28/22 before closing. Never heard from anyone. Wednesday 6/29/22 will be 4 days been without my vehicle. Your service department states "When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. That's not the experience I received. After this experience and lack of communication and service, I will never purchase a vehicle or recommend you to anyone. Carmen Edwards 6/28/22 More

Alex Rodriguez of Central Houston Nissan is a superb Service Advisor! He guided me through the repair process with skill and great courtesy - a real plus for this outstanding dealership! I highly rec Service Advisor! He guided me through the repair process with skill and great courtesy - a real plus for this outstanding dealership! I highly recommend Mr. Rodriguez and Central Houston Nissan for excellent service! More

I brought my car in for oil change. Timely service. Jesus was tentative and very helpful. Timely service. Jesus was tentative and very helpful. More

New car salesman Asian guy was so rude to me and my son. Did not introduce himself an did not ask our names Gave us a price and it was like take it or leave it Rude and disrespectful and should not be i Did not introduce himself an did not ask our names Gave us a price and it was like take it or leave it Rude and disrespectful and should not be in Sales More

Thank you to Alex Rodriguez! He is always attentive and has top quality customer service everytime I come in for service. He is always attentive and has top quality customer service everytime I come in for service. More

Was told I could get the Truck with 0 down. When I got there I was told because my credit is less than perfect I would have to have at least a third of the total cost and payments would be at l When I got there I was told because my credit is less than perfect I would have to have at least a third of the total cost and payments would be at least 900. A month. The truck may be worth that to someone else but not to me. I will not be coming back will not recommend either. More

Thank you Roderick for showing me the best way how to buy a car thanks so much. a car thanks so much. More