Central Houston Nissan

Only 1 star because that's the only way I can post my review but 0 STARS! DO NOT BUY A CAR FROM THIS DEALERSHIP EVER! I knew I should have went somewhere else when I had a issue with the salesman, I just review but 0 STARS! DO NOT BUY A CAR FROM THIS DEALERSHIP EVER! I knew I should have went somewhere else when I had a issue with the salesman, I just got my car in May and have been having issues with this dealership all behind a tire, they will continually inconvenience you, they don't care, their staff in service don't know anything! Everybody needs to be retrained. Don't order a tire from their website because then you'll run into issues with that! They don't try to make things right like they should and people in the service department will tell you labor for them to put on your tire is $50 plus tax when it's only $25 plus tax and that's still to much to charge to put a tire on a 40k car when the tire is $300 and it came with a 24 month NISSAN warranty, they don't have any of your information in the system to pull the purchase so you have to make sure you always have your receipt which is ridiculous in itself. They don't top your fluids off like they should after getting a oil change, I literally got 2 squirts out my windshield wiper fluid before it wasn't nothing left and I had just got a oil change the day before, tire pressure will never be even out like it's supposed to. Not to mention if you call and ask to speak to a manager they leave you on hold and lie about everything it's really sad this is the type of things people have to deal with but I will NEVER come back and they will NEVER touch my car again. 0/10 WOULD NEVER RECOMMEND.Throw the whole dealership away! More

Bait and Switch! Saw an ad on Facebook for a 2012 Volkswagen Beetle posted by Jose Ayala. Message him and say I'm interested. He gives me the address and his phone nu Saw an ad on Facebook for a 2012 Volkswagen Beetle posted by Jose Ayala. Message him and say I'm interested. He gives me the address and his phone number and says ask for him. I texted him and called him before I left and drove over an hour to get there. He confirmed the vehicle is there and to ask for him when I get there. I get there an hour later no Jose and no Beetle. Another salesman by the name of Jose Lopez says Mr. Ayala isn't working today and he could help. I showed him the Facebook ad and he looks on the computer and rides around the lot. He comes back and says they don't have it. Tries to give me some BS about you have to understand that is a wholesale vehicle and it might have been sold already. I said okay look it up and tell me when because an hour ago i was told it was here. He couldn't find anything about the vehicle at all. He then tried to sell me something else. Classic bait and switch, lure me in with a low price vehicle that they don't have then try to sell me something else. Waste of time and money. Beware More

NIce locatioin, very pleasant people and good car selection. I really wanted to do business with them. Unfortunately, notwithstanding using a third party to obtain a "firm" price, after getting "lure selection. I really wanted to do business with them. Unfortunately, notwithstanding using a third party to obtain a "firm" price, after getting "lured" to test drive a car a very good price, i was given a selling price > 30% above the advertised price. I had to walk away. More

I would give zero if possible. The salesperson was not clear on the features of the vehicle. very shady-as they do not provide quotes and wanted to run my credit to provide a quote The salesperson was not clear on the features of the vehicle. very shady-as they do not provide quotes and wanted to run my credit to provide a quote. They then suggested that they usually charge 25% over MSRP and that it is non-negotiable! I am thankful for the new FCC regulations. I ca wait for them to become the law! Nissan of Central Houston Nissan- You are not going to have my business! More

I'm giving one star because I am not allowed to get zero. I was shopping online for a Nissan rogue platinum. Their website shows they have one in transit, so I submit my contact information so that I can lea I was shopping online for a Nissan rogue platinum. Their website shows they have one in transit, so I submit my contact information so that I can learn more. Someone calls me immediately and tells me that the car I'm interested in won't arrive Until next week, but there is one in another color available for me to test drive. This is later in the evening, and I know they close at nine, so I hurried over to take the test drive. I waste almost 10 minutes wandering around before I approach the manager office only to be cut off by someone who said he'd be with me in a minute. Fine. Come to find out that the car I want actually won't arrive until mid September, but there is not actually not another one in a different color for me to drive. A manager, I think his name is Marco, apologized for the short staffing and offered to help me personally. I begin to think things are looking up. He tells me there is a rogue platinum with a few miles on it and would that be OK for me to test drive. I said yes. He left to get it. 20 minutes later still no sign of him. In total, I spent about an hour at this dealership and absolutely nothing happened except lies and horrible service. More

Jesus C. was so helpful. Promptly greeted me upon arrival and made sure I understood what I could expect during my visit. Best customer service ever! was so helpful. Promptly greeted me upon arrival and made sure I understood what I could expect during my visit. Best customer service ever! More

I’ve had absolutely nothing but good experiences at this dealership. From the buying of the car to getting an oil change, everything has been great. Jesus Castellanos is a great service advisor! dealership. From the buying of the car to getting an oil change, everything has been great. Jesus Castellanos is a great service advisor! More

Update to last review. I asked you all not to drain the “bad” gas out of my car as I wanted to have it tested, I declined the service as pictured below as well as texte I asked you all not to drain the “bad” gas out of my car as I wanted to have it tested, I declined the service as pictured below as well as texted the service advisor. My new mechanic said there was no gas in my car to test. I did not need my fuel pump replaced. You all are crooks. My car is now running perfectly fine after $480 service. Not the $2700 fuel replacement you tried to sell me. I have filed a BBB complaint as well. More

Alex Rodriguez(Arod) always provides exceptional customer service and makes me always feel welcome. 5 stars ⭐️⭐️⭐️⭐️⭐️ service and makes me always feel welcome. 5 stars ⭐️⭐️⭐️⭐️⭐️ More

Derrick Wilkens is very good at his job. He was professional, polite, and he kept things moving along, which I greatly appreciated. He was professional, polite, and he kept things moving along, which I greatly appreciated. More