Central Houston Nissan

Great customer service Mr. Ed Jackson was great. No problems and everything went smooth. I didn't have any problems and I found what I wanted. Thank you for everything! Mr. Ed Jackson was great. No problems and everything went smooth. I didn't have any problems and I found what I wanted. Thank you for everything! More

Baying car That was my first time on the dealership. They have a great customer service. I want to say many many thanks for Tierra & Quinton .they have great per That was my first time on the dealership. They have a great customer service. I want to say many many thanks for Tierra & Quinton .they have great personality, any thing I want to know she/he let me know. I'm happy with my choice& I get Great deal .God bless you Nissan center Houston dealerships More

Bait and switch Called several times on the same car was told to come get it. The car had been advertised for weeks. I called and verified they had the vehicle before Called several times on the same car was told to come get it. The car had been advertised for weeks. I called and verified they had the vehicle before going there. Arrived an hour later and was told it just sold. The service is awful I will be reporting them for deceptive trade practice's. More

Great Experience Salesman was very knowledgeable about the vehicle. I have a family member who previously purchased a vehicle from this dealership and highly recommen Salesman was very knowledgeable about the vehicle. I have a family member who previously purchased a vehicle from this dealership and highly recommended Central Nissan. More

Feedback Horrible experience , i went there to buy a car they gave me a bad deal and went back to ask about the deal, the manager being very rude offended me Horrible experience , i went there to buy a car they gave me a bad deal and went back to ask about the deal, the manager being very rude offended me with a word like "Kick you out of dealer ship", i was hurt and disappointed and ride a car which i am not happy with (: i will not suggest any of my friends this place More

Best customer service and customer management Chris Bennett, Melissa Ortega, and Freddy were great. Prompt in communication. Made sure everything was taken care of for our vehicle in a timely mann Chris Bennett, Melissa Ortega, and Freddy were great. Prompt in communication. Made sure everything was taken care of for our vehicle in a timely manner. Excellent experience. More

Nicki Smith ! I've had a great customer experience with Ms.Smith! She made sure that I was satisfied, and was very patient and understanding. She's awesome and will I've had a great customer experience with Ms.Smith! She made sure that I was satisfied, and was very patient and understanding. She's awesome and will work with you until you get what you want! More

Awesome I received excellent customer service from Mr. Freddie Washington and have a family member who purchased a vehicle as well. I am very happy with the v I received excellent customer service from Mr. Freddie Washington and have a family member who purchased a vehicle as well. I am very happy with the vehicle and the customer service I received at the dealership. More

Misleading !! This dealership advertises very competitive prices on their website and others. The problem is when you have agreed to buy a vehicle, the paperwork h This dealership advertises very competitive prices on their website and others. The problem is when you have agreed to buy a vehicle, the paperwork has a $2995 "prep package" added to the price. I was told this is the cost of their 161 point inspection When the car you are looking at, has very low miles and is less that a year old, you have to wonder, what could they have possible done to the car to justify a $3k charge? This seems to be a very dishonest and misleading way of doing business. I would not recommend anyone doing business with this dealership. More

Buyer Beware: xx reviews Houston BBB/Yelp reviews/Facebook Read the following email I received from Jerrell Price reference the purchase of the new car. During the week of the 26th, Mr. Price and I had several Read the following email I received from Jerrell Price reference the purchase of the new car. During the week of the 26th, Mr. Price and I had several phone conversations and emails reference this purchase. I received the final email from Mr. Price on the 26th at 8:28pm: "I just wanted to let you know the SL Altima showed up tonight and it is here with the options you requested. Thank you." I contacted Mr. Price by phone and scheduled an appointment for the follow day. He said " I will put the car around back and hold it for you." Upon arrival at the dealership the follow day Mr. Price refused to sell the car at the agreed on price he furnished me via email in writing and added over $2,000 to the original quoted drive our price. I read back to him verbatim the email he sent me and asked why he was reneging on the agreed on offer. He only comment was, "they are re-running the numbers and I cant sell the car for that." I reminded him that he had also sent me a text message telling me that he had gotten the agreed on drive out price approved by his Sales Manager. He again stated, "they are re-running the numbers and I cant sell the car for that." This entire incident has been reported to Nissan Consumer Affairs. Copies of the email I received from Mr. Price have been sent to the Houston Better Bureau and to True Car. I do have to take credit for contacting this dealership without first checking them out through the BBB or looking at Yelp reviews. However, since their dealership was listed on the returns I got back from True Car I did not expect to be treated this way. From: Jerrell Price [mailto:jprice@centralhoustonnissan.com] Sent: Friday, May 26, 2017 3:32 PM To: xxxxxxxxxx Subject: 2017 Nissan Altima 3.5SL Good afternoon Mr. xxxxxx, This is Jerrell Price from Central Houston Nissan, we spoke earlier today on the phone. I apologize for the delay but I was making sure we found the right vehicle with the features you are looking for. I need to ask you a few questions about the Altima you're looking for. Did you want the Technology package on the vehicle? If so, I have one in pearl white. The invoice price which is the price the dealership owns the car for is $34,034. The MSRP is $35,895 plus tax title and license. I can sell you the vehicle at the invoice price of $34,700 minus the rebates which is $3,000 bringing the vehicle price down to $31,700 plus your tax, title, and license. In this situation I want to earn your business and take care of our law enforcement. Down worry about the price of the tax, title, and license. For you it will just be $31,700 drive out. If you want the Altima SL without the Technology package, then your drive out will be $30,656. It was a pleasure speaking with you earlier. Give me a call and let me know what I can do to earn your business. Central Houston Nissan Jerrell Price-Product Specialist/TRUECar Rep. 281.896.7633 More