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Central Houston Nissan

Houston, TX

2.6
1,343 Reviews

2901 S Loop W

Houston, TX

77054

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Showing 1,343 reviews

December 03, 2022

First off I wanna say I love the truck but my sale guy John Bradley and the used car department are dishonest. I have had a two mechanical issues with my vehicle and I’ve had it for 45 days to be exact. I More

by Elijah.smith79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Bradley
Dec 05, 2022 -

Central Houston Nissan responded

Hi, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to James Adams, Owner Loyalty Manager at experience@centralhoustonnissan.com. We look forward to hearing from you.

December 01, 2022

Roderick was a very helpful gentleman thank you for everything very recommend him to all customers More

by Ryry.pettway
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roderick pettway
Dec 03, 2022 -

Central Houston Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Central Houston Nissan! Thanks again for the recommendation, and have an amazing day!

November 30, 2022

Rod Pettway in Service was very helpful. Got my Altima inspected, my oil changed & rotated my tires so I could drive back home to Lafayette for Thanksgiving. 1st class service, will definite More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roderick Pettway
Dec 01, 2022 -

Central Houston Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 18, 2022

One word says it all: PHENOMENAL! !! My salesman, Tony, made this the absolute BEST car buying experience of my life! He was professional, respectful of my concerns about financing, an More

by Gina D.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Marinoni, Darrel Polk
Sep 20, 2022 -

Central Houston Nissan responded

Hi Gina, thank you for your kind review; we are happy to pass along your comments to the team here at Central Houston Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.

September 16, 2022

Awful dealership. Don’t waste your time or money here. They charge $10k of fees on used cars (apparently they’ve upped it to $13k this month - my experience was from 8 More

by Scottb1031
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Adams
Sep 19, 2022 -

Central Houston Nissan responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (713) 661-9955 at your earliest convenience and we will do our best to resolve this with you.

September 07, 2022

These are con artists. They sent out a Labor poster then removed it when I called them out on their lies. This company needs to be reprimanded for the bait and switch/false More

by karemethomasil
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NA
Sep 10, 2022 -

Central Houston Nissan responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact James Adams, Owner Loyalty Manager at experience@centralhoustonnissan.com so we can work towards a resolution. We look forward to hearing from you. Take care!

September 05, 2022

I have had nothing but positive experiences at Central Houston Nissan. I trust Alex Rodriguez to take great care of my car . I trust his expertise and appreciate his explanation of what is recommended and More

by exumsl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
Sep 08, 2022 -

Central Houston Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Central Houston Nissan! If you have any further questions, please give us a call. We're always happy to help!

September 03, 2022

Should have checked online first - but what everyone else is saying is true: The online price is a lie. The add a $5995 "care? package" with gps, coating, who cares what else AND a $6995 "market adjustment More

by CZ
Recommend Dealer
No
Employees Worked With
- not listed -
Sep 07, 2022 -

Central Houston Nissan responded

Hi, it is disappointing for us to hear that your experience was anything less than great. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (713) 661-9955 so we can work towards a resolution.

September 02, 2022

Desmond and John where awesome! They answered all my questions and if I was hesitant on something they both made sure I was comfortable with my decision. My experience purchasing m More

by lakeshia.latson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond & John
Sep 05, 2022 -

Central Houston Nissan responded

Lakeshia, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2022

Found the right car for me, a 2021 beautiful royal blue, convertible Camaro with 3K miles! Tony was exceptionally courteous and friendly and made the deal happen! I love my car, thank you so much Tony!!! More

by mingo146
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Marinoni
Sep 03, 2022 -

Central Houston Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Central Houston Nissan! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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