
Central Houston Nissan
Houston, TX
Filter Reviews by Keyword
By Type
Showing 1,350 reviews
Wonderful Nick Mullins is one of the best sales person. He walked me thru the whole process of purchasing a car. Even though I am just shopping, I will ask for Nick Mullins is one of the best sales person. He walked me thru the whole process of purchasing a car. Even though I am just shopping, I will ask for Nick only. More
Great Fast & Easy Expereience ! Good Dealership... I would recommend them .. Lucas helped me with purchasing a vehicle even with not soo good credit..My experience was Fast Easy & S Good Dealership... I would recommend them .. Lucas helped me with purchasing a vehicle even with not soo good credit..My experience was Fast Easy & Stress Free ! More
Thankful for the help I stop by this dealership to see if i could get approved Lucus was my salesman he did everything he could to make sure I got what i wanted, Lucus took I stop by this dealership to see if i could get approved Lucus was my salesman he did everything he could to make sure I got what i wanted, Lucus took excellent care of ALLmy needs and concerns I'm very pleased and happy with my new car thx Lucus for everything go check this place out Evelyn B. More
Car Buying Experience I had a great experience with Central Houston Nissan. Maya was great and so patient with me during the process. She explained everything to me in deta I had a great experience with Central Houston Nissan. Maya was great and so patient with me during the process. She explained everything to me in detail and even followed up with me after my purchase. I would like to also mention that I had originally went in for an oil change on our 2017 Rogue and we came out buying a 2019 Nissan Rogue. Thanks to the friendly service department. More
Ed is the best Edward Jackson is the best of the sales department he explained everything to us (specially this our first time to lease a car) he worked very hard wi Edward Jackson is the best of the sales department he explained everything to us (specially this our first time to lease a car) he worked very hard with us and he made us leave the dealership with total satisfaction More
Central Nissan would not honor their warranty We have be purchasing fleet of NV2500 vans from Central Houston Nissan past couple of years. We have about 12 NV2500 in our fleet. Every single one We have be purchasing fleet of NV2500 vans from Central Houston Nissan past couple of years. We have about 12 NV2500 in our fleet. Every single one of the van have had warranty issues with catalytic converter and fuel pumps. I am amazed how Nissan has not issued a recall on this yet. For the most part Central Nissan has taken care of my warranty issues until today. This NV van had 60K miles and I was told by service adviser Anthony that its out of warranty since the catalytic converter has a 50K mile warranty. I explained to him all my other van had the same issues. He advised me the cost will be around $3500 for repairs. Knowing this is an ongoing issue with these vans I wondered why wouldn't NISSAN warranty this one on good faith. Anthony suggested that if I had done their recommended fuel service then this wouldn't have happened(this angered me more then the $3500 bill) I told him I even had brought the same vehicle in around 30K miles and had service adviser David Navarro check on the same issues. He assured me nothing was wrong with this one and noted on my account if the issue arise after warranty that he would take care of it. After I complained and told them the situation was documented in my account prior to the expiration of my warranty, they offered to pay 80% of the cost to repair. I don't understand that if they admit guilt and will pay 80%, why don't they pay the entire balance. This is obviously a defect and should be a nationwide recall. But instead of taking ownership of the problem, Nissan tries to pass the cost to consumers. THIS SHOULD NOT BE TOLERATED. I will continue to send this message to anyone in Nissan that will take my concern seriously. This will be posted to all Nissan social media account until I get a response. This is terrible service especially to a customer that has a fleet of Nissan vehicles. I WILL NEVER BUY ANOTHER NISSAN AGAIN! More
Very satisfied customer My name is Veronica Lara At central Nissa was the place for me , I had been turned down by other dealership before ,, except central Nissan I was ab My name is Veronica Lara At central Nissa was the place for me , I had been turned down by other dealership before ,, except central Nissan I was able to drive with my car in timing manner as promised ,, Nick mullas made it happen for me I will definitely recommend Al my friends and family to come over and look for Nick he will make sure you don't get left out in the cold and I want to thank everyone else who was involved in helping Nick out to get my car 🙏 god bless Nick he works very hard thank you Nick mullas More
Vehicle Purchase Nick Mullas was professional during my vehicle purchase, from start to finish. When I came to pick up my floor mats, he put them in my car & to my sur Nick Mullas was professional during my vehicle purchase, from start to finish. When I came to pick up my floor mats, he put them in my car & to my surprise, he washed it as well. My vehicle didn't have an owners manual, and he ordered one for me. Thank you Nick for making my experience a good one! More
Very honest and helpful Darrien was great, very helpful and honest upfront. Stayed in tuned with what I was looking for and connected me with the right vehicle. Test drive w Darrien was great, very helpful and honest upfront. Stayed in tuned with what I was looking for and connected me with the right vehicle. Test drive was great and very relax which was good. He answered all my questions and kept me in the loop on options. More
Efficient, knowledgable service. I am on my third Altima, and I like that car very much. I had a dead battery, and Nissan sent a "rescue rep" to get it started, and I took it to Cent I am on my third Altima, and I like that car very much. I had a dead battery, and Nissan sent a "rescue rep" to get it started, and I took it to Central Nissan, where I had leased this Altima in Feb./2018. I was met by David Navarro, who inspected the situation, and recommended a full screening since I had passed the 5,000 mi. check up time. He took care of everything...and I was very pleased with him, and the technician who did the inspection. It was relatively quick, and David kept me informed of the progress...and completion. Plus, they washed my car...and it looked,,,and drove great. I was very pleased with the attention to my car, and to me. Thank you David Navarro. Central Nissan is lucky to have him in the Service Dept.. More