Central Houston Nissan

I visited Baker Jackson's south location on loop 610 to have work done on my Maxima. The ignition key cylinder was jamming up and needed replacement. I ordered one from another dealer and installed it my have work done on my Maxima. The ignition key cylinder was jamming up and needed replacement. I ordered one from another dealer and installed it myself in my driveway in 15 minutes with household hand tools. The problem was that this car uses an immobilizer that requires the new keys to be programmed to the car. I called this dealer and asked the fee for key programming and was quoted $70 for 2 keys. My plan was to tape my old key near the immobilizer sensor and drive it over with the new cylinder installed to get in and out for $70. Unfortunately for me the car would not start with this trick so I had to reinstall the old key cylinder and drive it to the dealership. Anthony met me on the service drive and wrote up the work order. This occured on a Saturday and the place was busy with people coming in for oil changes. He told me they would try to get it done before 1 pm when the service depratment closed as I left the car at 9 am. A few hours later he called and quoted me $280 with a labor rate of $95 per hour. I did not have time to keep the car down so I went ahead and did it since no one but a Nissan dealer can program the keys. Anthony was very professional and friendly; his service was outstanding. However, the dealer ripped me off in labor charges. I am not a mechanic by profession and what took me 15 minutes to do at home in my driveway they billed me for over 2 hours of labor in a shop manned by professional mechanics. If I had the time it would have been cheaper to had installed the cylinder in the car myself and then tow the car to the dealer for programming. I would not recommend this dealer because of the outragious price for service. However, if you can not avoid them ask for Anthony in service and you will be treated well. More