Central Houston Nissan
Houston, TX
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I have now purchased my last 3 cars through Baker Nissan & I also use their service department. The quality of service given at Baker Nissan is GREAT. We all know that the waiting around the dealership afte & I also use their service department. The quality of service given at Baker Nissan is GREAT. We all know that the waiting around the dealership after you've decided on a car can be a cruel experience, but these guys make it a very painless wait. I will continue to use the services that Baker Nissan offers and I suggest that anyone that actually reads this go to Baker & enjoy your next car buying experience. Regards, Donavan & Sandra Fritzinger More
This was my first new vehicle purchase and I was extremely amazed with the Benson and Jose at Baker Nissan South. I had been to and dealt with at least three other Nissan dealerships in the Houston extremely amazed with the Benson and Jose at Baker Nissan South. I had been to and dealt with at least three other Nissan dealerships in the Houston area and was very disappointed and frustrated. I had began negotiating with Benson over the phone and by email and was able to meet with him afterwards. I liked that the person I initially spoke to on the phone was the person that I would be dealing with regarding the sale. At other dealers this was not the case. I felt like Benson and Jose both went above and beyond to work with me on the amount I wanted to send on a car and stuck by their word. It is not very often that you can seal a deal with just a handshake and feel secure that they will keep their word. This was truly a great experience and I thank them for their courtesies. More
It was one of the best car buying experience I ever had in long while. Shelby was a true model of what a saleman should do, "Listen to your Customer First". Never felt pushed or pressured, It was truly an in long while. Shelby was a true model of what a saleman should do, "Listen to your Customer First". Never felt pushed or pressured, It was truly an amazing experience. The sale manager was also professional and the Finance Manager were very helpful in the process. Many thanks to you guys and I will definitely recommend this dealership to my friends. More
This was my first experience with buying a car in the US and I am very happy to have come across Mr. Bains at Baker Nissan. He was very patient with me, following up on my requests for over a month. I found and I am very happy to have come across Mr. Bains at Baker Nissan. He was very patient with me, following up on my requests for over a month. I found the exact model I asked for, and unlike in many reviews I read about other dealerships, never felt pushed for a purchase I was not interested in. He even gave me a ride to the bank to complete the sales since I did not have a car of my own. Finally, I think the price I got was quite reasonable when compared to the quote of another dealer I visited and estimate at Truecar. More
I was looking to trade in my 2006 vehicle with no hassle. Carl Baker consistently e-mail me with my options. I told him about certain financial circumstances and Carl Baker and the Nissan team helped me. Carl Baker consistently e-mail me with my options. I told him about certain financial circumstances and Carl Baker and the Nissan team helped me. I would recommend their service to my friends. More
My overall experience with Gabriel is like no other. He had a great positive can do attitude and was willing to help us find what we needed considering our situation. Credit wasnt all that great and he sti had a great positive can do attitude and was willing to help us find what we needed considering our situation. Credit wasnt all that great and he still managed to get us approved and I was able to drive out in a beautiful car. Most of my experiences with other dealerships consist of....well if you do not have the credit or the money they will not even waste their time. Not here. They really took their time to listen to what our needs were. I would recommend this dealership and the sales person who took care of us to everyone!! I only made 2 visits!! Yes 2 visits...and it was all done....paperwork and all! Amazing experience!! Will never go anywhere else! More
Jerry was honest and straight with me. We had four other dealers offering similar deals (within $500 of each other) but Jerry was the most personable and the one who wanted the business the most. He offered dealers offering similar deals (within $500 of each other) but Jerry was the most personable and the one who wanted the business the most. He offered us the right vehicle with a couple of upgrades I didnt request (floor mats and front grill) and I was quite happy with his initiative. He also picked me up at the hotel with the vehicle and we had a nice chat on the way to the dealer. Despite the wait at the finance department (one hour that I didnt like), I found Jerry to be a good broker and someone who genuinely wanted my family to have a good deal. Because of him, we went to Baker Nissan (40 miles away from us) when we could have walked to Champion Nissan here in Katy. More
Very honest and friendly people. I had been back and forth with my local nissan dealership and they were being very deceptive and unreasonable with me. I went to Baker Nissan's website and requested the forth with my local nissan dealership and they were being very deceptive and unreasonable with me. I went to Baker Nissan's website and requested the truck I had been searching for and told them how much I wanted to pay. They offered me a deal no one else came close to if I came in that night to purchase it. Due to my work schedule, I had already committed to other things so there was no doubt I could come in on short notice. I called the dealership and spoke with a salesman who told me they would honor the quote if I came in my next available day. Baker Nissan is about a half hour drive from where i live so i was a bit unsure about makeing the drive due to my most recent expirence with my local nissan dealership. But as soon as I drive into the parking lot,the sales associate i spoke to over the phone was waiting for me outside and had the truck pulled up ready for me to test drive. Afterwards, the process was very easy. They gave me the exact quote i asked for. No one tried hassling the agreed price which was very nice because I had already shamed one too many car salesman through out this exprience. One thing i will comment on that was very frustrating was the wait and time. The associates were always coming and going with information, so we would have to wait a good half hour for one thing to get accomplished. I think i spent 5 hours at the dealership. Which i didnt complain about at the time because they were being as reasonable as could be, which is mostly what i cared about. 5 hours of my life is nothing compared to the truck i get to have for the next 5+ years. I would recommend this dealership to anyone. More
I went to another Nissan dealer and felt like the salesperson was trying t throw me under the bus. He offered, I contered, his sales manager came in, put a piece of pape in front of me and asked abo salesperson was trying t throw me under the bus. He offered, I contered, his sales manager came in, put a piece of pape in front of me and asked about my counter. The offer was not at all the price I asked to pay. I did not but. I then looked on line that night and searched several Nissan dealerships. Received calls the next morning, had offers for what I was looking for but why I bought at Baker is because of Marty and the way he made me feel. No pressure. I felt like I was treated fiarly and honestly and treated like he genually cared about my purchase. I was aware of my entire purchase before ever visiting. I'm in sales myself and as a manager that is what I look for when dealing with an individual. If you act like you care you begin to and therefore make it easier for the customer to commit. Marty was a great salesperson and I wish him all the best. I got along with the sales manager and they also treated with a smile. Fantastic. EVEN DURING THE STORM THAT WAS EMERGING! More