Central Houston Nissan

Great Customer Service! Everyone was involved in helping me and makes you feel like a friend not just a buyer! They gave me Great details about the car! assisted me with the car! they worked with me and fou me and makes you feel like a friend not just a buyer! They gave me Great details about the car! assisted me with the car! they worked with me and found a way to sale to me with the numbers I gave them . More

Chris was overall a great salesperson. He was always very straightforward with me over the phone, and was forthcoming on what he was and was not able to do. He happily beat a written offer from a competing d straightforward with me over the phone, and was forthcoming on what he was and was not able to do. He happily beat a written offer from a competing dealership and kept true to his word. Overall I was very satisified with my vehicle. I am somewhat disheartned with the fact that my brand new Maxima which only had 8 miles on it when purchased had alignment issues on the drive home. A brand new car should not have a crooked steering wheel and should not pull to the right on the highways. I am hoping the dealership can address and fix this issue ASAP. More

Prior to the purchase of my Murano, I have been an Acura owner for 20 years+. I knew I wanted an SUV and researched Acura, Honda, VW, Toyata, Kia and Nissan to make my decision. It came down to either Acu owner for 20 years+. I knew I wanted an SUV and researched Acura, Honda, VW, Toyata, Kia and Nissan to make my decision. It came down to either Acura or Nissan. My decision to purchase the Nissan Murano SL was based upon several factors. I think the most important factor was my salesman. Chris Bennett went the extra mile to find exactly what I was looking for and went to another dealership to pick up the SUV and have it at Baker South within hours. Upon meeting him and test driving the car, he was very knowledgeable, friendly and introduced me to all the features about the Nissan and the Baker Nissan South dealership (Family). He even added a year of oil changes for my car. Prior visits with other dealerships did not provide that type of interaction and service. The Murano SL is a luxurious, value-packaged, safe vehicle that I will enjoy for many years. I added the extended warranty plan to my car and having met Edy, in service, and Kurt, in finance, as well as Baker South management, I will be certain to share this pleasant and accomodating experience with others. More

I had an excellent experience with Baker Nissan and especially with Iggy Nzegwu, our sales representative. He was very helpful, communicated well and gave me a good deal of information via e-mail even especially with Iggy Nzegwu, our sales representative. He was very helpful, communicated well and gave me a good deal of information via e-mail even before we arrived. He reviewed many options with us and even had the vehicle sent from another lot. In the end he sat down with us and explained all the features of the car that may have gone unnoticed by us. If I had a car dealership, I would want Iggy as one of my sales representatives. I will be back for a truck and would strongly recommend Baker Nissan and Iggy to others. More

Mr. Hawthorne was very knowledgable, friendly, courteuos and responsive and responsive . More

My experience was great at Nissan Baker! My sales representative Jerry Thomas was super. Jerry was very patient and knowledgeable about everything that I asked. Jose Molina was awesome with getting representative Jerry Thomas was super. Jerry was very patient and knowledgeable about everything that I asked. Jose Molina was awesome with getting me financed and being able to leave the car dealership that same day with my new 2010 black Altima. More

The purchasing process is ok. But there're some problems about the after sales service. Everything of this car was fine but a small crack of side mirror when we're buying this car which is August 4th . So t about the after sales service. Everything of this car was fine but a small crack of side mirror when we're buying this car which is August 4th . So the sales man promised us it would be fixed after that day. Two days after which is August 6th, we're there taking our car home, we found some parts were MISSING, including a piece of cover on outside mirror, and a piece of door handle cover on driver's side. We feel terrible about these. If we can not trust the works of these small parts, how can we trust the works of other important parts? And unfortunately, the shop was closed when we're taking car. So the sales told us he can get the parts the next day and fix it within 5 minutes (and it proved that the sales knows nothing about this part). To avoid driving 2 hours back to College Station, where we live, and to save the fuel cost, we stayed at Houston for a night. We, again, were there to fix those parts on August 7th. And waited about 2 hours. Then the employee of service drive department, Roy, said we have to wait 5 or more days until they get the complete parts but not a piece of mirror and door handle covers. That means we waste 1 day at Houston and lots of fuel between College Station and Houston (even more, we might have to go back there AGAIN for the complete parts). What is even worse, the driver side door handle is out of order now (it falls out from the door). We ever thought about cash back or other way to cancel this deal, but we don’t want to do this. Because we do need a car and looking for another one is a big work. At first, we were happy about buying a car and thought we can recommend Baker Nissan Houston to our friends who coming to Texas and need cars . But now we just want those parts to be ready and the door to be fixed as soon as possible. More

Great experience- Chris Bennett is a great guy- very honest and professional and quick. After visiting several different dealers we were really bogged down until we met Chris at Baker and he was like a honest and professional and quick. After visiting several different dealers we were really bogged down until we met Chris at Baker and he was like a breath of fresh air and helped us wrap up a good deal in no time. Please go to him if you need a Nissan- just fabulous!! More

Jose Molina (sales manager)was my first contact he was friendly, helpful and accomodating he introduced me to Chad Bennet (salesman) he was also very friendly, throughly explained every detail about the c friendly, helpful and accomodating he introduced me to Chad Bennet (salesman) he was also very friendly, throughly explained every detail about the car, answered all questions we had, during test drive continued to show features on the car, he explained policies and service available he is very knowledgebel about Nissan and products, he also introduced us to the Asst.Service Manager (Edy Woodard)so that we would have a contact when it was time to service our car. Jose, Chad and Edy each gave me a business card to have a contact number if we had a problem. Melissa Casanova was our F&I person could not ask for anyone to be any more helpful or friendly in exploring finance options and closing the deal. All three were very professional could not have asked to be treated any better. We have already reccomended them to a friend that is looking for a car and our daughter was with us when we purchased our Murano and she is going to purchase a Rogue from them. Very good experience. More

Buying a car can be a painful experience if the saleperson is not friendly and easy to work with. We had an excellent experience and relationship with Chris Bennett throughout the entire process. saleperson is not friendly and easy to work with. We had an excellent experience and relationship with Chris Bennett throughout the entire process. He kept us informed and was willing to answer all of our questions. We were able to get in touch with him whenever we needed something, and he did everything that he could to take care of any concerns that we had. Chris and the other employees at Baker South were extremely friendly and helpful. We would definately recommend Baker South to anyone interested in purchasing a Nissan. Thanks for a great experience! More