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Central Houston Nissan

Houston, TX

2.6
1,343 Reviews

2901 S Loop W

Houston, TX

77054

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Showing 1,343 reviews

April 20, 2021

They use deceptive tactics to get you in the door, afterwards they try to rob you blind by ripping you off and not giving you requested information. They charge thousands over Msrp More

by truthspeaks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mo Virk
Apr 21, 2021 -

Central Houston Nissan responded

Here at Central Houston Nissan, we strive for excellence, and are disappointed to hear that you received anything less.

April 20, 2021

They're a really deceptive and horrible company to do business with. They are not looking at the purchasers well being and only want to overcharge heavily. More

by truthspeaks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Berhan
Apr 21, 2021 -

Central Houston Nissan responded

We regret to hear that you are displeased with your recent experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (713) 661-9955 so we can work towards a resolution. We look forward to hearing from you.

April 20, 2021

Process was slow with long wait times. I was given a defective vehicle that directly put my life in danger. I brought my concern to the service providers specifically Marcus Hicks. Marcus told me I shou More

by STRC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Berhan, Mo Virk
Apr 21, 2021 -

Central Houston Nissan responded

Thank you so much for your comments about Central Houston Nissan! We strive to exceed your expectations, and you did not reflect that in your short survey. I would very much like to hear from you the details of your visit and how we can make it a perfect 10. Please call or email me at your convenience. Once again, thank you for taking the time to give us your feedback.

Apr 21, 2021 -

STRC responded

You knowingly acknowledge and proceed to downplay my experience. The establishment can never and will never be remotely close to a 10 because you have to contain at least a grain of integrity which you lack wholely.

April 20, 2021

These people are the lowest of the low. Please for your own Safety be careful. They will butter you up to steal all your money and grill you after. If you call for help they will not pick up,hang up on you More

by STRC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Berhan, Mo Virk
Apr 21, 2021 -

Central Houston Nissan responded

Hi Strc thank you for taking the time to leave us your honest feedback.

Apr 21, 2021 -

STRC responded

I will always give the most accurate review possible to help my fellow brethren. Avoiding despicable, manipulative and utterly grotesque companies knowingly taking advantage of innocent consumers. Please just go to another location but always be alert because corruption isn't always segregated to one dealership.

January 27, 2021

Their Advertising don't worry about your credit just come and get it BS 0 down 0payment for 90days dont tell you about cosigner. Just want to get you in there. More

by jthymes
Recommend Dealer
No
Employees Worked With
Chris Bennett
Jan 31, 2021 -

Central Houston Nissan responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that we didn't meet the expectations of our customers, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

Jan 31, 2021 -

jthymes responded

Just tell people the truth, we don't have time to waste driving to your dealership to find out that your Advertising is xxxxxxxx.

December 30, 2020

DO NOT BUY A USED CAR FROM CENTRAL HOUSTON NISSAN! THEY HAVE A $5,995 DEALER'S FEE! They don't sanitize anything! I made an appointment to test drive a car and was told the car would be sanitized and read More

by Nyd73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mo Virk, James Adams
Jan 02, 2021 -

Central Houston Nissan responded

Nyd73, we truly appreciate your feedback.

December 10, 2020

The absolute worst dealership I have ever dealt with the used car sales mark muskie will flat lie to your face and they rip you off of your cash down payment . I don't know about new car sales but the used More

by EH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark muskie, Tony Marinoni
Dec 13, 2020 -

Central Houston Nissan responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience.

December 10, 2020

I am writing a review on the prize advertisement by Central Houston Nissan. Please don't fall into it and waste your time. It just a trick to get a survey on the new models. It is not worth your time. More

by SK
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Adams
Dec 15, 2020 -

Central Houston Nissan responded

Providing a positive experience is our top priority, and we would like to learn more. If you would be willing to reach out to us directly, we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can.

November 26, 2020

Had a lift pump go out on my Titan at 30,000 miles and brought it in. Dealer had it for 4 days. When I got it back I drove home and found the windshield wiper fluid system disconnected. Had to go back More

by mattjurgens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marcus
Dec 03, 2020 -

Central Houston Nissan responded

Mattjurgens, we truly appreciate your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (713) 661-9955.

October 25, 2020

Brought my vehicle in for service and Rigoberto Lopez was very kind and courteous. He greeted me with a smile. Keep up the good job. More

by Jules
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rigoberto Lopez
Nov 11, 2020 -

Central Houston Nissan responded

Jules, thank you so much again for your feedback! We hope you have a great day!

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