Central Houston Nissan
Houston, TX
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The experience was very easy overall. Both Ron and Julie were very knowledgeable and worked quickly to get me a new 2011 Altima. They were quick to clarify my questions and ensure that I left with a satisfa were very knowledgeable and worked quickly to get me a new 2011 Altima. They were quick to clarify my questions and ensure that I left with a satisfactory deal. Because I purchased through the Vehicle Purchase Program (VPP) it was especially simple. More
I recently leased a new 2011 sentra from this dealership. I had a wonderful experience with all of the employees here. They were extremely helpful and friendly. They were not pushy at all, and genuinely seem I had a wonderful experience with all of the employees here. They were extremely helpful and friendly. They were not pushy at all, and genuinely seemed to want to help me make the right decision rather than rushing into one. I would recommend them to anyone looking for a Nissan in the area. Thanks, guys! More
I had listed my car preferences on the Nissan website and requested a dealer in my area that could help me. Baker South responded with a call from saleman Ron Haley. We met and found a car fairly close to wh requested a dealer in my area that could help me. Baker South responded with a call from saleman Ron Haley. We met and found a car fairly close to what I wanted, but Ron kept looking for a more perfect fit. He succeeded. I purchased an Altima that met all of my requirements. The sale process was efficient, with Ron leaving no detail without attention. The entire experience was professional and, at this point, I would strongly recommned Baker South to a potential car buyer, and I'd also direct them to Ron Haley as their salesman. Kudos to Ron and the Baker team for making this sale as stress free as possible. More
This dealership is AWESOME! The people there are extremely helpful and very willing to get you exactly what you want out of a car for a price that you can afford. I am a woman in my early 20s and we extremely helpful and very willing to get you exactly what you want out of a car for a price that you can afford. I am a woman in my early 20s and went into this dealership all by myself, not having ever bought a car. Sean and Jose were both very willing to get my what I wanted without trying to rip me off. I got a FANTASTIC deal of a new nissan altima lease and I am in love with my car and the price of it. I would definitely recommend this dealership for anyone in Houston! All of the staff were friendly and talkative and took great care of me and I am sure they would for anyone else. More
I went to Baker Jackson to purchase a car I knew exactly what i wanted and how much I was going to be able to spend. A salesman named Ross greeted me and showed me a few choices of the vehicles I wanted. W what i wanted and how much I was going to be able to spend. A salesman named Ross greeted me and showed me a few choices of the vehicles I wanted. We talked for a minute i explained my situation and even told him what my credit scores looked like. No problem he said we went inside to start the process, he then involved another salesman named Shelby they both gathered my information. They then asked me to hang on for a few minutes and then came back, asked me a few more questions and left again. They then asked if I was intreasted in purchaseing a new car and I told them I wouldnt mind if it was in my price range they then showed me 3 cars that were in my price range and lucky for them one of them was the exact make and model that i wanted. So to make a long story short I arrived at 6pm on a Sat. waited for the finance manager to work on my deal I waited and waited and waited. Ross then walks by me and says oh let me go check on your deal. He comes back and says he is still working on it the banks are slow on Sat. he states and disappears. Shelby meanwhile is dealing with another customer and only notices me when he see's me walking to my vehicle to leave. He then says wait i'm going to go check on your deal looks for Ross and then goes back to the other customer. Finally Ross comes back and says oh its to late we will have to call you on Monday after we get you a deal. It was after 8pm and I was very upset that they had me standing there just to tell me we will call you Monday. Monday rolls around and i have to call the dealership a total of 7 times to get a hold of one of the two salesmen when i finally speak to one of them he informs me that they can not get me financed for the car that i want and they would be able to get me financed for a less cheaper and inexpensive model. By now I am already unhappy and wanted to see what the next excuse was so i said to him ok lets shoot for something less expensive I selected another vehicle and he said we will get to work on it and I will call you back. Four hours later and still no call back so I call back and ask for Shelby oh he says Ross didn't call you well we could not get you into that car neither maybe a pre owned vehicle also do you think you can put more money down..........Wow now would you refer these guys to someone? More
Wonderful experience! Make Baker Nissan your first (and only) stop, and you really can ENJOY buying a car. We received a quote over the internet, negotiated a price, and were actually given the exact same only) stop, and you really can ENJOY buying a car. We received a quote over the internet, negotiated a price, and were actually given the exact same price when we arrived at the dealership. No tricks, no hidden costs or fees. Chris Bennett, our sales person, was helpful, friendly and funny; he had a great attitude from the minute we walked in the door and throughout the process. All the steps of the buying process went smoothly and quickly. We were very impressed by this positive experience and highly recommend working with Baker Nissan and their friendly staff (especially Chris)! More
HAD BEEN LOOKING TO BUY 2 NEW NISSAN TRUCKS,NOT SO AFTER THIS EXPERIENCE ,I set up an appointment to have throttle body cleaned and have recall taken care of ,pertaining to seat belt for the second time. Se THIS EXPERIENCE ,I set up an appointment to have throttle body cleaned and have recall taken care of ,pertaining to seat belt for the second time. Service advisor told me @ 3:00 PM that they did not have time to service truck,and to come and pick it up. To this day my recall has not been taken care of properly. After making an appointment for this and being jacked around by service advisor and service manager,I find it very dificult to return or recomend this dealership to anyone for service or sales. Service manager and service advisor was very rude and had no concern for me as a customer. More
It took me some shopping around before purchasing my vehicle, I went to several dealerships and I was not provided with the customer service that Benson Peters was able to do. He was very friendly, prof vehicle, I went to several dealerships and I was not provided with the customer service that Benson Peters was able to do. He was very friendly, professional and patient through out the sales process. He was able to find me the exact car that I wanted, the other dealers made me test drive cars that I was not satisfied with. Benson was great to work with he went above and beyond to quickly respond to the special needs that I had. When we went for a test drive Benson explained the features on the car. He was very patient with me, because I took my sweet time looking at all the features of the car inside and out. Benson was able to work with me on the price of the car he did not deny my offer he worked with me on the price that we agreed on. I am very satisfied with the final sale of the car. I love everything about the car and my buying experience. Overall I think my experience was great because I had a Great salesman that worked with me with my needs. :-D More
Chris Bennett - my salesman. hard working. answered all my questions. friendly Lawrence Asmus - manager, helpful, answered my questions when my salesperson was busy. kind, helpful, f my questions. friendly Lawrence Asmus - manager, helpful, answered my questions when my salesperson was busy. kind, helpful, funny Jose Molina - helped me find the car I wanted...was realistic, direct...honest. Al Garza - great finance director. Stayed late to work with me. professioal.very nice More
Mr. Bennett was an amazing sales person. Although I knew what I wanted before I arrived at the dealership, he raised several important points that helped me in making the best decision. He showed me several what I wanted before I arrived at the dealership, he raised several important points that helped me in making the best decision. He showed me several other cars at the dealer and even drove us to another dealership to pick up the car we ultimately drove home. I am a first time car buyer and Mr. Benning was very patient and went to great lengths to educate me about all my options and ensure that I was purchasing the perfect car for my circumstances. More