Central Houston Nissan

I will always return to Nissan-Baker South. Ron Haley has always gone out of his way to locate a car I love. He is very knowledgeable about the new models! Ron Haley is a professional from the true sense of always gone out of his way to locate a car I love. He is very knowledgeable about the new models! Ron Haley is a professional from the true sense of the word, his light humor is always appreciated. Ron also has always helped me to get the best deal I can. All of the colleagues at BNS have that special attitude of helping and making the purchase of a new car very enjoyable! Karen M. Lionti More

They did an excellent job locating the truck, there were only three or four in the lower 48 States, I wanted and did an superb job of service before, during and after the sale. only three or four in the lower 48 States, I wanted and did an superb job of service before, during and after the sale. More

Absolutely WORST Experience of text book lying and deception by the Salesman and esp. Finance Director Al Garza and Suzette. I was told that Bluetooth will be included in the price that was quoted to deception by the Salesman and esp. Finance Director Al Garza and Suzette. I was told that Bluetooth will be included in the price that was quoted to me over the phone, upon arriving, I was asked to pay for it. Salesman promised $0 down on the lease (including $0 payment). Finance Manager haggled with me to pay the 1s month payment. Lastly, I was told that Printers are not working and cannot print the Contract dur to System down. However, since Financing has been approved, I can take the vehicle but no changes in the Term when I come the next day. I called ALL DAY LONG and finally got a hold of Al Garza, who said that Finacing Terms will change and my payments will go higher. I mentioned that Suzette the day before told me that delay was due to System down. HE said: "I DON'T KNOW WHAT SHE SAID, WHY SHE SAID...THIS IS WHAT IT IS. IF I WANT THE CAR, COME AND SIGN THE CONTRACT AND PAY HIGHER AMOUNT"...and then he hung up. I drove in the dealership, RETURNED THE CAR...GOT DELIVER CONFIRMATION FROM ALFRED GARCIA (SALESMAN)... What a Horrible weekend for me. I was and am a Serious Buyer and was treated with Deceptive Sales methods by Finance folks. "SHAME ON THEM, for wasting my time, my weekend and esp. my kids' time of fun that I spent in the dealership. I walked in Gillman Honda and bought myself 2011 Honda Accord (Special Edition with Leather) at a lower price and payment than Nissan Altima 2.5S base model. Atleast folks at Honda were upfront and honest and they got my business. I have bought 4 cars in the last 5 years...never had a problem with any dealership (Tom Peacock Nissan and Gillmand Honda). I have sent my friends and family to Tom PEacock Nissan and over the last 4 years, in addition to my pruchases, my friends and family have bought over 6 cars from these dealerships. IF you don't trust me call them and ask for Bob (Tom Peacock) and Awan (Gillmand Honda) and ask them about Zain as a customer. I Promise to let everyone know about the sales methods at this dealership and VOW not to ever buy a car from here. Zain/Afia More

After negotiating with several dealers for a Nissan Rogue, a salesman from BakerNissan sent me an unauthorized quote. Kenny Franks, head of new car sales, contacted me, indicated the salesman was not a Rogue, a salesman from BakerNissan sent me an unauthorized quote. Kenny Franks, head of new car sales, contacted me, indicated the salesman was not authorized to give the quote, but that it went out under their letterhead so he would honor it. Kenny was true to his word and sold me the car at his actual loss, even after dealer holdback. I was very impressed that both Kenny and the dealership honored the unauthorized at their loss, and would recommend them for their honesty and integrity. More

Shelby Allen made the whole process quick and painless. They expedited everything for us including the loan paperwork. I showed up at the dealer not expecting to make the purchase that night and wound up They expedited everything for us including the loan paperwork. I showed up at the dealer not expecting to make the purchase that night and wound up buying the car, but still having my old car and not being able to drive both home. Shelby volunteered to drive my old car home. He also volunteered to bring one last document by my wife's office for signature the next day rather than asking her to come in. All in all, a very pleasant experience as car buying goes. More

Chris was responsive to my daughter's needs. He listened Chris was responsive to my daughter's needs. He listened to what we told him and tried hard to find a way to satisfy us. We were motivated to buy a Chris was responsive to my daughter's needs. He listened to what we told him and tried hard to find a way to satisfy us. We were motivated to buy a vehicle from another dealer that had leather interior, but Chris was able to have leather installed in the car for a reasonable price. His sincerity showed through. His enthusiasm about and knowledge of the Nissan product was excellent. More

We had visited numerous nissan and other dealerships prior to going to Baker Nissan South. At every other dealership we felt we were getting the run around. When first meeting with Jerry, we felt comfor prior to going to Baker Nissan South. At every other dealership we felt we were getting the run around. When first meeting with Jerry, we felt comfortable. We felt that he wanted to help us not just get the sale. When buying a new car this is imperative. Everybody wants to feel like that are not being taken advantage of (which is the stigma of all car salesman) and Jerry conveyed not only a friendly personality but also a professional attitude towards the purchase. We can't speak of all the sales people there, but we would easily recommend Jerry Thomas to anyone. More

Carl and Chris treated me very good, overall I had a real pleasant experience. They gave me time to make my decision on the car I was interested in. I drove 2 cars while I was there and was able to drive bo pleasant experience. They gave me time to make my decision on the car I was interested in. I drove 2 cars while I was there and was able to drive both cars long enough to make sure which one I wanted without being pushed into a car I wasn't sure about which was very important to me. I don't like going in to look at a car and having papers and sales pitches pushed at me. This didn't happen with them. You will have a great buying experience with these guys. More

Chris Bennett was friendly, personable and well informed. He did a great job trying to find a car that not only fit my budget but also met my needs. He not only explained each feature in the car but more imp He did a great job trying to find a car that not only fit my budget but also met my needs. He not only explained each feature in the car but more importantly, how to use the features! He was also very clear in communicating the company's warranty program...more so than the other three dealerships I visited. Though extremely busy, he made himself available whenever I called the dealership and made me feel at ease purchasing my used car. Chris does business in an honest yet friendly manner and will remember your name the moment after you say it the first time. He is the go-to guy for purchasing your car from start to finish...from picking out the car to explaining the financial dealings of the car. I would recommend Chris to anyone wanting to deal with someone who is not sneaky in their dealings but rather upfront, honest, and genuine. More

Purchased a Nissan Leaf on Monday, May 30, 2011. All during the process, which dragged out for months, Kenny Franks and Shelby Allen were delightful and helpful. Top ratings for both of these guys on k during the process, which dragged out for months, Kenny Franks and Shelby Allen were delightful and helpful. Top ratings for both of these guys on knowledge, helpfulness, and integrity. Worked with Al Garza on financing. He's very knowledgeable and EXTREMELY busy. Getting info from him requires focused attention. Pricing was MSRP and they were not open to negotiation on this specialty vehicle. The waiting areas (both in sales & in service) leave a bit to be desired...but hopefully you won't spend much time in either! More